40 escalation manager jobs at 21 companies in Export, PA
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Billing Manager
Coraopolis, Pennsylvania, United States
$70k-$90k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years billing or financial operations experience, 2+ years people leadership, strong billing and settlement knowledge, SOP development, escalation management, data and reporting comfort.
TMS
3w
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Vice President, Client Service Manager
Lake Mary or Pittsburgh
$69k-$95k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, typically 5+ years experience, deep GP&T product and operational expertise, data analytics, escalation management, stakeholder engagement.
1w
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Assistant Manager - University
Coraopolis, Pennsylvania, United States
$15-$17/hr OnsiteFull Time, Part Time
1+ YOE1+ year retail/customer service or membership sales experience preferred; high school diploma/GED; strong communication, customer service, multitasking, and de-escalation skills; valid state ID and reliable transportation.
3w
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Case Manager LTFC
Moon, Pennsylvania, United States
OnsiteFull Time
3+ YOEMaster's preferred or bachelor's in behavioral sciences/human services, 3+ years human services experience, Act 33/34 and FBI clearances, valid PA driver license, ability to lift 20–50 lbs., crisis de-escalation and documentation skills.
1w
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Bench Site Manager - Clean Express Auto Wash
Leetsdale, Pennsylvania, United States
$65k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma required; 2+ years leadership experience; customer service and de-escalation skills; ability to work weekends/holidays, close site weekly; basic computer and POS proficiency.
POS systems, Microsoft Office, Google Workspace
1mo
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Director, Presales Engineering
Texas or Florida or Pittsburgh or Colorado or Illinois or Draper or Sunnyvale or Massachusetts
OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
10+ YOE5+ Mgmt10+ years in presales/technical consulting, 5+ years leading technical teams; experience with escalations, AI workflows, governance, and cross-functional coordination.
Salesforce, Jira, Confluence, GitHub, Slack, Microsoft Teams, Google Workspace, Workday, CyberArk, SailPoint, vector databases, MCP servers, enterprise AI platforms
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1w
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Temporary Call Center Analyst
Pittsburgh, Pennsylvania, United States
OnsiteTemporary
Customer-facing support role providing phone/email/chat assistance, escalation management, documentation, and collaboration with internal teams.
1w
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Temporary Call Center Analyst
Pittsburgh or Cranberry Township
OnsiteTemporary
Customer service/support experience, strong organizational and communication skills, multitasking, familiarity with software systems, and ability to manage escalations and document issues.
1mo
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Supervisor - Network Segmentation (Cranberry Township, US)
Cranberry Township, Pennsylvania, United States
$117k-$146k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in networking/security/segmentation, experience with large-scale firewall environments and microsegmentation, ITIL familiarity, strong incident and escalation management skills.
Palo Alto Panorama, GlobalProtect VPN, Citrix ADC, Guardicore, ITIL
1w
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Safety Specialist - Mountains Behavioral Health - Part Time
Indiana, Pennsylvania, United States
OnsitePart Time
2+ YOE2 years psychiatric de-escalation experience, high school diploma, BLS within 1 month, healthcare experience, training in aggression management, ability to document encounters.
1mo
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Community Support Specialist - Wood St. Commons Shelter
Pittsburgh, Pennsylvania, United States
$19/hr OnsiteFull Time
Provide case management and supportive services in a shelter using housing-first and harm-reduction models; complete assessments, referrals, goal plans, documentation, and engage in crisis de-escalation.
1w
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Specialist Operations Resolution - Remote
Deerfield or Pittsburgh
$63k-$121k/yr RemoteFull Time
2+ YOE2+ years handling client issues in pharmacy/specialty/home delivery or healthcare; strong oral/written communication, critical thinking, independent judgment, and multi-case escalation management.
1mo
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Nuclear Performance Assessor - Beaver Valley
Shippingport, Pennsylvania, United States
OnsiteFull Time
6+ YOERequires SRO or management certification, Bachelor's degree preferred (or 6 years nuclear service), minimum 2 years management experience desired, broad nuclear experience across multiple departments, and ability to evaluate and escalate organizational performance.
3mo
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Mental Health Professional
Canonsburg, Pennsylvania, United States
FieldFull Time
1+ YOEProvide treatment, crisis stabilization, counseling, case management and documentation for youth and families in home-based settings. CPR and de-escalation/restraint required; counseling licensure may be required by state.
5d
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Elementary Special Education Teacher - Autistic Support Grades 3-5
Penn Hills, Pennsylvania, United States
OnsiteFull Time
PA special education certification, TEACH training, knowledge of autism, behavior management, FBA/PBIS, de-escalation, assistive technology, ability to support toileting/feeding, and Microsoft Office/IEP systems proficiency.
Microsoft Word, Microsoft PowerPoint, Microsoft Access, Microsoft Excel, Microsoft Outlook, IEP Writer, Student Management System, Gradebook
1w
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Client Services Representative
Pittsburgh, Pennsylvania, United States
$45k-$50k/yr OnsiteFull Time
Customer-service focused role managing routing, student data, schedules; strong telephone/email communication, report generation, escalation handling; routing and compliance coordination; bilingual candidates may be required.
2mo
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Clinical Quality Coordinator
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
1+ YOEBachelor's in Human Services or Nursing required (Master's preferred). PA RN license, CPR and de-escalation/restraint certification required. Quality/PI and management experience preferred; experience with regulatory surveys expected.
electronic medical record
1w
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Mental Health Therapist Connellsville
Connellsville, Pennsylvania, United States
OnsitePart Time
2+ YOEBachelor's in social work/counseling/psychology or related, CPR within 6 months, comprehensive crisis management within 6 months, driver's license and auto insurance, ability to de-escalate and lead group activities.
2w
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Security Guard Weekends - Allegheny General Hospital
Pittsburgh, Pennsylvania, United States
$19/hr OnsitePart Time
Prior customer-facing experience or 5 years verifiable experience; high school diploma or equivalent; background and drug screen; required vaccinations and TB screening; ability to de-escalate; training and Management of Aggressive Behavior certification.
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