59 escalation manager jobs at 40 companies in Jackson, GA
3w
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Manager, PMO
Atlanta, Georgia, United States
HybridFull Time
People-management experience, ability to validate project health and financials against evidence, coach project managers, apply PMO governance proportionately, lead customer escalations, strong analytical and communication skills, bachelor’s degree or equivalent experience.
3w
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CS Program Manager
Atlanta or Newport News
HybridFull Time
5+ YOE3+ Mgmt5+ years project management experience, 3+ years leading cross-functional teams, BS/BA in engineering, knowledge of warehouse & distribution, client relationship and escalation management; PMP/Scrum certifications desirable.
1d
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Staff Technical Escalations Manager
Seattle or Atlanta
$95k-$145k/yr HybridFull Time
7+ YOERequires 7+ years in technical escalation, incident management, technical account management, or similar customer-facing work, with complex incident leadership, executive communication, process improvement, and cross-functional influence.
1mo
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Senior Manager Global Travel Operations (United States)
Atlanta or Charlotte or Chicago or Dallas or Grand Rapids or Hermitage or Minneapolis
OnsiteFull Time
Experience with large travel agency operations, travel category procurement and negotiation, GDS (Amadeus/Sabre), online booking tools, strong Excel/PowerPoint skills, customer service and escalation management, and stakeholder influence.
GDS, Amadeus, Sabre, Online Booking Tools, Microsoft Excel, Microsoft PowerPoint
3w
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Store Manager
Lawrenceville, Georgia, United States
OnsiteFull Time
3+ YOE3+ years retail management experience, P&L and inventory management, team leadership, customer service and escalation handling, local to Lawrenceville or willing to relocate.
3d
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Account Manager
Atlanta, Georgia, United States
HybridFull Time
3+ YOERequires 3+ years in sales, implementation, partner management, customer success, or account management; portfolio growth, retention, expansion, escalation management, data analysis, and executive communication skills.
AI, automation
2w
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Manager I - Clinical Solutions Manager
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yr HybridFull Time
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2w
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Operations Manager
Alpharetta or Atlanta or Milton
OnsiteFull Time
5+ YOE2+ MgmtManage operations and teams to achieve business results, resolve escalations, ensure compliance, coach staff, and drive process improvements; typically requires 5+ years related experience and 2+ years supervisory experience.
5d
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Software Engineering Manager
Wauwatosa or Bellevue or Henrietta or Grand Rapids or Atlanta or Salt Lake City
OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree in a technical discipline, 8+ years of software engineering experience, 3+ years of people management or technical leadership, project delivery, customer leadership, staffing, forecasting, and escalation management.
Warehouse Control System (WCS), Warehouse Execution System (WES), Warehouse Management System (WMS), Enterprise Management System (EMS), Agile
2w
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Critical Account Manager
Atlanta, Georgia, United States
OnsiteFull Time
3+ YOE3+ years in customer success or account management in B2B SaaS; experience managing complex cross-functional escalations; strong written/verbal communication and organization; familiarity with enterprise accounting or integrations preferred.
Jira, Salesforce, Gainsight
1mo
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Fayetteville, Georgia - District Manager
Fayetteville, Georgia, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to drive sales via metrics, schedule and inventory management, hiring/terminations, customer escalation resolution, valid driver\u0002s license, pass background/drug screening.
Microsoft Office
3w
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Sr Technical Account Manager
Omaha or Norcross
HybridFull Time
5+ YOE5+ years in technical account management or similar, experience with enterprise SaaS/cloud/payments, bachelor\u0019s in CS/Engineering/Info Systems or equivalent, strong communication and escalation management skills.
3w
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Property Support Manager - Bilingual
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOE5+ years property management experience, financial and budget literacy, strong communication, de-escalation, organizational and leadership skills, proficiency with Microsoft Word/Excel/Outlook and Yardi; valid driver's license and reliable transportation required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, YARDI
3w
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Retail Assistant Store Manager-CUMBERLAND MALL
Atlanta, Georgia, United States
$22-$28/hr OnsiteFull Time
Proven retail management or supervisory experience preferred, strong sales and customer service skills, effective communication, ability to coach and de-escalate, high school diploma or equivalent.
3mo
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Senior OTR Brokerage Manager
Duluth, Georgia, United States
OnsiteFull Time
10+ YOE7+ Mgmt10+ years in logistics/transportation with 7+ years in leadership within non-asset OTR brokerage; master's preferred; strong TMS and Excel; carrier sourcing and lane management; analytical and escalation skills; weekend availability.
TMS, Microsoft Office, Excel, Reporting tools
1mo
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Customer Service Manager - Remote
Atlanta, Georgia, United States
RemoteFull Time
2+ YOE2+ years call center customer service experience, leadership and coaching skills, strong communication, telephony and computer system proficiency, ability to work flexible shifts and handle escalations.
Microsoft Office
1d
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Crisis Intake Case Manager - Days
Decatur, Georgia, United States
OnsiteFull Time
1+ YOEBachelor's degree in social work, psychology, human services, or related field. Behavioral health experience preferred; requires computer proficiency, vital-sign recording, de-escalation skills, and valid motor vehicle report.
EHR, WRAP, SNAP, E-Verify
1w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
1d
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House Manager - Transitional Housing - Part-Time
Atlanta, Georgia, United States
$15-$16/hr OnsitePart Time
Live-on-site residence required. High school diploma preferred. Requires strong communication, crisis de-escalation, documentation, confidentiality, and professional-boundary skills; lived recovery or housing-instability experience valued.
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