44 escalation manager jobs at 33 companies in Lutz, FL

2w
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Human Performance Operations Manager
Tampa or United States or North America
$111k-$150k/yr OnsiteFull Time
General Dynamics Information Technology
General Dynamics Information TechnologyNew York Stock Exchange: GD: Provider of enterprise IT services and defense solutions.
7+ YOEBachelor’s degree and 7+ years in operations, program management, or military support; staffing, data tracking, communication, escalation, credentialing, and clearance-process experience required.
Program Management Tool (PMT)
1mo
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AV/EV Fleet Maintenance Manager
Tampa, Florida, United States
$105k-$115k/yr OnsiteFull Time
Amerit Fleet Solutions
Amerit Fleet Solutions: Provider of customized fleet maintenance and management solutions.
Experience with electric and/or autonomous vehicles required; proven team leadership, HR management, technician development, KPI-driven problem solving, and customer-facing escalation skills.
2mo
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Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Global leader in consulting, digital transformation, and engineering services.
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
1mo
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Security Account Manager Retail
Lakeland, Florida, United States
OnsiteFull Time
Allied Universal
Allied Universal: Global security and facility services.
2+ YOEManage day-to-day security operations, supervise hiring/training/scheduling/payroll, ensure contract compliance, handle escalations, and maintain client relationships; minimum 2 years supervisory/management experience and four-year degree in related field.
WinTeam
5d
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Airworthiness Operations Manager
Tampa, Florida, United States
$145k-$165k/yr OnsiteFull Time
Metrea
Metrea: Private defense contractor providing commercial effects-as-a-service aviation, surveillance, refueling, cyber, and simulation solutions to national-security partners.
7+ YOEFAA A&P required and IA preferred, with 7+ years in aircraft maintenance or airworthiness. Requires FAA regulatory knowledge, maintenance planning, configuration control, records management, technical escalation, and U.S. work authorization.
AMOS, FL3XX, Microsoft Office Suite
1mo
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8552 - Assistant Store Manager PT
Wesley Chapel, Florida, United States
OnsitePart Time
Lids
Lids: The largest licensed sports retailer in North America.
Manage store operations and associates, drive sales and merchandising, enforce policies, and handle customer escalations; ability to lift up to 50 lbs and work standing shifts.
MPOS, Lids Custom
1w
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Wesley Chapel, FL - Operations Manager
Wesley Chapel, Florida, United States
OnsiteFull Time
B&B Theatres
B&B Theatres: Family-owned cinema chain operating movie theatres and entertainment venues.
Requires experience managing diverse teams and daily operations, including hiring, training, facility maintenance, vendors, safety, equipment issues, and guest escalations. Driver license, vehicle insurance, and regular opening or closing availability required.
HVAC
1w
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Lead Case Manager Residential Programs
Tampa or Hillsborough County or Pinellas County or Pasco County or Polk County or Hernando County
$48k-$50k/yr OnsiteFull Time
Metropolitan Ministries
Metropolitan Ministries: Faith-based nonprofit providing food, shelter, education, counseling, and employment services to homeless and at-risk Tampa Bay families.
3+ YOERequires 3-5 years of case management experience, computer literacy, strong communication skills, crisis de-escalation ability, a valid driver's license, clean driving record, and English proficiency; bachelor's degree preferred.
HMIS, Clarity, Microsoft Word, Microsoft Excel
1w
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Wesley Chapel, FL - Operations Manager (30542)
Wesley Chapel, Florida, United States
OnsiteFull Time
B&B Theatres
B&B Theatres: Family-owned cinema chain operating movie theatres and entertainment venues.
Experience managing large diverse teams, daily business operations, facility maintenance, vendors, safety compliance, guest escalations, and equipment issues; driver license, vehicle insurance, and opening or closing availability required.
HVAC
2w
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Weekend Clinical Care Manager
Tampa, Florida, United States
RemotePart Time
LifeCare Home Health & Hospice Family
LifeCare Home Health & Hospice Family: Privately held home health, hospice, and in-home care network serving patients and families across five U.S. states.
2+ YOEActive unencumbered RN or LPN/LVN license, 2–3 years clinical nursing experience, strong triage and clinical decision-making skills, de-escalation ability, and EVV or care management software experience preferred.
Electronic Visit Verification (EVV), AlayaCare, HIPAA
1mo
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Palm Harbor, Florida - District Manager
Palm Harbor, Florida, United States
OnsiteFull Time
Cellairis
Cellairis: Franchised mobile device repair and accessory retailer.
2+ YOEMulti-unit retail leadership experience, staff hiring and coaching, scheduling and budgeting, inventory control, customer escalation resolution, valid driver's license, pass background/drug screen.
MS Office
1mo
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Regional Field Service Manager
St. Petersburg, Florida, United States
FieldFull Time
Plasma-Therm
Plasma-Therm: U.S. semiconductor equipment manufacturer providing plasma etch, deposition, thermal-processing, and plasma-dicing systems for microelectronics manufacturers and researchers.
5+ YOE3+ MgmtBachelor's in engineering or equivalent experience, 5–7 years semiconductor field engineering, 3+ years supervisory experience, strong electro-mechanical and vacuum knowledge, crisis escalation and customer communication skills, ability to travel 25–30%.
Jira Service Management, ERP, SEMI E10
3w
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Senior Product Owner
Idaho Falls or Tampa
RemoteFull Time
Activated Insights
Activated Insights: Private U.S. software providing recruitment, training, retention, and experience-management tools to long-term and post-acute care providers.
4+ YOERequires 4+ years in technical product ownership, solutions engineering, integration analysis, or escalated application support; REST API, data mapping, authentication, integration, agile, and backlog experience.
REST APIs, Jira, ClickUp
2mo
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AVP Partnership Success
United States or Tampa
$140k-$190k/yr FieldFull Time
Ensemble Health Partners
Ensemble Health Partners: Technology-enabled revenue cycle management solutions for health systems.
5+ YOESenior executive with 5+ years leading enterprise-level client partnerships and revenue cycle operations in healthcare; executive presence with C-suite stakeholders; experience with governance, escalations, and leading senior teams; comfortable with ~75% travel.
3w
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Senior Advisor, SBL Solutions - RJ Bank
Saint Petersburg, Florida, United States
HybridFull Time
Raymond James Bank, N.A.
Raymond James Bank, N.A.: Florida-chartered commercial bank providing corporate, real-estate, lending, deposit, and personal banking services to individuals and businesses.
1+ YOEAdvanced knowledge of securities-based lending, loan structure, collateral and documentation; strong communication, escalation management, and coaching experience.
1mo
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Sr. Mail Room Associate
Tampa, Florida, United States
$18-$19/hr OnsiteFull Time
Wipro
WiproNYSE: WIT: Global information technology, consulting, and business process services.
Provide technical support for client inquiries, manage transactions to meet SLAs, document interactions, follow processes, update RAVE, and escalate issues as needed.
RAVE
2w
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Sr. Operations Consultant, Business Excellence
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$85k-$105k/yr HybridFull Time
Osaic
Osaic: Private U.S. wealth-management firm supporting financial professionals and institutions with brokerage, advisory, technology, and back-office services.
7+ YOERequires 7+ years of financial services experience, complex escalation resolution, root cause analysis, process improvement, advanced communication, analytical, organizational, and stakeholder management skills.
Lean, Six Sigma
5d
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Event Security Professional
Tampa, Florida, United States
$16/hr OnsitePart Time
Allied Universal
Allied Universal: Global security and facility services.
High school diploma or equivalent, strong oral and written communication, conflict de-escalation, emergency response, traffic management, parking regulation knowledge, and sound judgment required.
3d
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Health Information Management Clerk
Tampa, Florida, United States
OnsiteFull Time
Lifepoint Behavioral Health
Lifepoint Behavioral Health: Private Lifepoint Health behavioral healthcare division providing inpatient and outpatient treatment for children, adults, and seniors.
1+ YOEHigh school diploma/GED required; one year of health information management experience preferred. Requires de-escalation certification within 30 days and before patient contact, plus healthcare regulatory knowledge.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Supervisor, Service I
Tampa, Florida, United States
HybridFull Time
GEICO
GEICO: A leading provider of auto and property insurance.
Prior supervisory experience (call center or insurance preferred), coaching and communication skills, ability to manage 10-12 reps, handle escalations, audit performance, and stay current on insurance updates.

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