46 escalation manager jobs at 33 companies in Mason, OH
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing/coaching field technicians, strong KPI knowledge, customer escalation handling; background, drug, and MVR checks required.
ServiceTitan
1w
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Manager I - Clinical Solutions Manager
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yr HybridFull Time
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
3w
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr FieldFull Time
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing and coaching field technicians, KPI-driven, able to improve performance and handle escalations.
ServiceTitan
3w
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr FieldFull Time
5+ YOE3+ Mgmt5+ years service experience, 3+ years leadership, experience managing field technicians, strong KPI and coaching skills, customer escalation handling; background, drug, and motor vehicle checks required.
ServiceTitan
2d
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Technical Support Manager
Erlanger or Westfield or Nashville
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in technical or software support and 2+ years of leadership experience, with team management, incident escalation, SLA management, analytical skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PLC, WMS/WCS
1mo
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Case Manager - Outreach
Cincinnati, Ohio, United States
$20-$25/hr FieldFull Time
3+ YOEProvide trauma-informed case management, advocacy, crisis de-escalation, service coordination, documentation, and aftercare support; bachelor\u0002s in Human Services or equivalent experience required; QMHS credential required.
3w
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Case Manager (47090)
Xenia, Ohio, United States
FieldFull Time
3+ YOEProvide intensive ACT case management for individuals with serious mental illness; maintain clinical documentation; meet billable hour targets; valid Ohio driver\u007Fs license and auto insurance; First Aid, CPR, de-escalation required.
2w
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Regional Sales Manager
Covington, Kentucky, United States
$125k-$155k/yr FieldFull Time
8+ YOE3+ Mgmt8+ years sales experience in pre-engineered metal building (PEMB), 3+ years sales leadership preferred, strong business acumen, ability to manage large territories and customer escalations, and travel ~40–50%.
2mo
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6670 - Assistant Store Manager PT
Cincinnati, Ohio, United States
$14-$16/hr OnsitePart Time
Supervising store associates, executing sales and visual merchandising, managing inventory and cash, resolving customer escalations, and performing physical store tasks (lifting, standing).
MPOS, Lids Custom, Point-of-Sale
3w
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Air Import Operations Manager
Hebron, Kentucky, United States
$93k-$124k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years air import experience, 3+ years leadership, strong knowledge of U.S. air import operations, dispatch, customs coordination, billing readiness, and customer escalation management.
CargoWise, Microsoft Office Suite, TMS
1d
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Outpatient Manager, Behavioral Health
West Chester or Dayton
OnsiteFull Time
Bachelor's degree, required clerical experience, preferred inpatient unit experience, and CPR and de-escalation certifications required within 30 days of hire.
1w
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Operations Manager - CVS
Cincinnati, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's degree preferred or equivalent experience; 5+ years in operations, service delivery, sales support, facilities maintenance, or service provider environments; team leadership, analytical, escalation, and communication skills required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Teams, Microsoft Outlook, CRM
3w
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Case Manager
Xenia, Ohio, United States
$19-$21/hr FieldFull Time
3+ YOE3+ years working with SMD population; associate degree or HS diploma with experience; First Aid, CPR, de-escalation required; valid Ohio driver’s license and automobile insurance; maintain OMHAS-appropriate licensure; documentation and billable-hour compliance.
2w
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IE NPI Tech IV M-F
Florence, Kentucky, United States
OnsiteFull Time
Provides manufacturing equipment and process support, preventive maintenance, escalation management, technician training, NPI support, and process improvement using advanced PC skills.
Windows
1mo
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DC Order Management Professional
Hebron, Kentucky, United States
OnsiteFull Time
2+ YOEUndergraduate degree or 2+ years related experience; Microsoft Office and SAP proficiency; customer-facing/order management experience; strong communication, problem solving, and de-escalation skills; automotive experience preferred.
Microsoft Office, SAP
2d
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Platform Integration Specialist - Onboarding PM
Omaha or Lehi or Philadelphia or Cincinnati or Kentucky
$31-$46/hr HybridFull Time
6+ YOEBachelor's degree and 6+ years in onboarding, platform integration, or technical operations. Requires API, data integration, workflow optimization, project management, client escalation, and team leadership expertise.
API, AI, automation tools, Cloud Platform, Database Management, Middleware, Software Development
3w
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Customer On-Site - Cincinnati, OH
Cincinnati, Ohio, United States
$24-$26/hr OnsiteFull Time
1+ YOEHigh school diploma,1+ years operations or customer-facing experience,strong communication and interpersonal skills,professional demeanor,ability to manage onboarding and escalations in warehouse environments.
2d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
2w
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Elementary Teacher
Cincinnati, Ohio, United States
$50k/yr OnsiteFull Time
Bachelor's degree required; valid teaching certification preferred; ability to use assessments and data, develop lesson plans, implement behavior supports, perform crisis management and de-escalation.
2w
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Behavior Specialist
Cincinnati, Ohio, United States
OnsiteFull Time
Documented paid experience with SED children/adolescents required; bachelor\u0002s degree in human services or social work preferred; skills in behavior management, de-escalation, group facilitation, and clinical documentation.
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