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37 escalation manager jobs at 32 companies in Moreno Valley, CA

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Underwriting Manager
Anaheim, California, United States
$85k-$100k/yr OnsiteFull Time
Quantum Electronic Payments
Quantum Electronic Payments: Provides payment processing solutions and merchant services for businesses.
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Microsoft Office, Adobe Acrobat, TSYS
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1mo
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Property Manager
Baldwin Park, California, United States
$24-$26/hr OnsiteFull Time
A Community of Friends
A Community of Friends: Develops and manages supportive housing for formerly homeless individuals
2+ YOEHigh school diploma, minimum 2 years property management experience (LIHTC/HUD/HOME preferred), Microsoft Office and property management software proficiency, ability to develop budgets, tenant relations and de-escalation skills, access to reliable transportation.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
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1mo
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
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3w
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Cerritos, California - District Manager
Cerritos, California, United States
FieldFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to hire/coach managers, scheduling, budgeting, inventory, customer escalation resolution, valid driver\u0002s license, pass background/drug screens.
Microsoft Office
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5d
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Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
MITER Brands
MITER Brands: Manufacturer of residential windows, doors, and fenestration products.
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
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2w
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Event Services Client Account Manager
Pomona, California, United States
$75k-$85k/yr OnsiteFull Time
Allied Universal
Allied Universal: Global provider of security guard and facility management services.
3+ YOE3+ years event management/supervisory experience, high school diploma or equivalent, ability to hire/train/schedule staff, manage client relationships, and handle escalations; proficiency with Microsoft Office and event management systems.
ABI, WinTeam, Microsoft Office
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2w
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Resident Services Manager - Multi-Family Property Management
Costa Mesa, California, United States
$70k-$75k/yr OnsiteFull Time
UDR
UDRNYSE: UDR: Owns and manages multifamily apartment communities in the US.
Experience in multi-family operations with supervisory experience, eviction and escalated resident issue management, strong customer service and technology proficiency; degree or certificate in hospitality management preferred.
Sugar CRM, PeerSpace, Smart Rent Management
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6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
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3w
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Retail Assistant Store Manager-MONTCLAIR PLACE
Montclair, California, United States
$22-$27/hr OnsiteFull Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail management experience with proven sales, customer service, and operational results; ability to hire, coach, de-escalate, and meet payroll targets; high school diploma/GED or equivalent.
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1mo
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Sr. Client Relationship Manager, Employee Benefits - IAS, West
Irvine, California, United States
$100k-$110k/yr HybridFull Time
The Baldwin Group
The Baldwin GroupNASDAQ: BWIN: Independent distributor of commercial and personal insurance and risk management.
4+ YOEManage mid-to-high complexity employee benefits clients, lead renewals and compliance, analyze benefits data, deliver strategic recommendations, and resolve escalated service issues.
Brokerage Builder, Microsoft Excel, AI-enabled tools
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4w
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Escalated Case Administration Manager
Irvine, California, United States
$90k-$121k/yr OnsiteFull Time
Kia America
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
2+ YOE5+ MgmtBachelor's degree, minimum 5 years management experience, 2+ years claims handling, automotive experience preferred, knowledge of state/federal vehicle service requirements, strong communication and analytical skills, MS Office proficiency.
Clarify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Service Supervisor – California
Costa Mesa, California, United States
$94k-$133k/yr OnsiteFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
5+ YOEManage 10-15 technicians with 5+ years in service operations or technical service management in industrial machinery; strong leadership, escalation management, data-driven KPI focus, advanced Microsoft Office and ERP familiarity; bachelor's degree preferred.
Microsoft Office, ERP
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2mo
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Staff Professional Services Consultant (IC4) – Accounting Onboarding
Covina or Tel Aviv or Israel or North America
$97k-$119k/yr RemoteFull Time
Guesty
Guesty: Provides cloud-based software to manage short-term rental properties.
2+ YOEMaster's in Accounting/Finance/Business Admin plus 2 years post-baccalaureate experience; 2+ years in SaaS accounting onboarding, reconciliation workflows, and financial systems; experience with Salesforce, Jira, Zendesk, Modjo, Chili Piper, Mixmax; escalation and communication skills.
Salesforce, Jira, Zendesk, Modjo, Chili Piper, Mixmax
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Lead Managed Services
Irvine or Long Beach
$80k-$100k/yr OnsiteFull Time
Meriplex
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE2+ MgmtRequires 5+ years in IT support, technical operations, or managed services and 2+ years leading technical teams, escalations, or incident response; ITIL knowledge and strong communication skills required.
ITIL, Microsoft technologies, Cisco, CompTIA Network+, CompTIA Security+
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1mo
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Behavioral Health Technician
Temecula or Utah
$22-$24/hr OnsiteFull Time
The OCD & Anxiety Treatment Center
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Provide behavioral support in an IOP setting, facilitate groups, document in EMR, apply de-escalation and crisis management, and engage clients therapeutically.
EMR, Google Docs, Google Sheets, Google Meet
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3mo
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OC - Safety Support Associate [GRAVEYARD SHIFT] (JR 5645)
Santa Ana, California, United States
$22-$26/hr OnsiteFull Time
PATH
PATH: Ending homelessness through supportive services and affordable housing development.
0+ YOEMonitor safety at interim housing sites, de-escalate, coordinate with case management and security, ensure HIPAA compliance, strong communication, attention to detail.
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1mo
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Case Management Auditor-Personal Injury Cases
Beverly Hills or Costa Mesa
$80k-$100k/yr OnsiteFull Time
Pathway Law Firm
Pathway Law Firm: Personal injury law firm providing legal representation and advocacy.
Conduct comprehensive audits of personal injury claims, verify compliance, maintain audit reports, identify escalation and process improvements, and meet documentation standards; experience with Salesforce or case management systems preferred.
Salesforce
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1mo
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Email Support Team
Ontario, California, United States
HybridVolunteer
Anthro SoCal
Anthro SoCal: Community-driven convention celebrating furry fandom and arts.
Manage high-volume written correspondence, learn and communicate policies, troubleshoot attendee issues, and escalate complex matters; strong written English and punctuality required.
Zendesk, Freshdesk, Jira Service Management, Discord
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1mo
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Divisional Head
Brea or Newark or Boston or Los Angeles or Phoenix
$175k-$205k/yr FieldFull Time
Maersk
MaerskNasdaq Copenhagen: MAERSK B: Operates container ships and provides global logistics services.
Final mile experience required; responsible for managing district managers, driving sales/operations growth and profitability, integrating acquisitions, ensuring regulatory compliance, hiring/training, budget forecasting, and resolving escalated customer issues.
Microsoft Word, Microsoft Excel, ACT
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1w
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Special Education Teacher
Orange, California, United States
$75k/yr OnsiteFull Time
Villages of California
Villages of California: Provides special education and mental health services to youth.
Teach students with emotional, behavioral, and educational challenges; collaborate with clinical and instructional staff; and use classroom management, behavior intervention, de-escalation, and specialized instruction practices.
Collaborative Problem Solving (CPS)
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