50 escalation manager jobs at 28 companies in Springtown, TX
3w
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Office Manager - Addison, TX
Addison, Texas, United States
$55k-$60k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's or equivalent, 2+ years fast-paced management experience, supervisory and coaching experience, strong communication, ability to handle escalations, background check required.
CRM
1d
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Regional Quality Manager
DeSoto or Plano or Dallas
FieldFull Time
5+ YOE5+ years quality management in manufacturing, ISO 9001 knowledge, internal auditor experience, structured root cause and CAPA expertise, customer-facing escalation and audit experience, strong coaching and interpersonal skills.
2w
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Customer Success Manager
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
1w
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Assistant Attorney Manager - Case Development Intake
San Antonio or Austin or Dallas or Houston or Corpus Christi or Irving
$100k/yr OnsiteFull Time
JD and Texas bar required; litigation experience preferred. Must manage attorneys, oversee case intake/development, ensure compliance with deadlines and SOLs, and handle escalated client issues.
Advologix, Microsoft PowerPoint
2d
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Nurse Manager
Denton, Texas, United States
OnsiteFull Time
Bachelor of Nursing required (Master's preferred). Texas RN licensure required. CPR/BLS and de-escalation/restraint training required; medication administration exam required. Prior psychiatric nursing and supervisory experience preferred.
3w
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Customer Service Department Manager
Irving or Dallas
$85k-$100k/yr OnsiteFull Time
3+ YOEBachelor's degree,3+ years customer service management experience,ability to coach and develop teams,experience managing customer service departments,and ability to resolve escalated customer issues. On-site work and pre-employment drug screening required.
3w
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Claims Consultant
Arlington, Texas, United States
$48k-$55k/yr OnsiteFull Time
4+ YOEReview and adjudicate disability/FMLA/PFL claims, analyze medical records, determine benefits, communicate with claimants and clients, and manage escalations.
FINEOS, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Buyer III - Solution Integration Center
Fort Worth, Texas, United States
$60k-$70k/yr HybridFull Time
4+ YOE4+ years procurement/purchasing or supply chain experience, strong inventory management in high-volume operations, escalation and stakeholder management skills, proficiency in Excel; SAP preferred.
Microsoft Excel, SAP
1mo
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Network Operations Director
Farmington Hills or Dallas or Fort Worth
HybridFull Time
8+ YOE5+ Mgmt8+ years telecom/IT experience, 5+ years managing NOC or managed services teams, experience with RAN/Packet Core/Backhaul, 24x7 operations, customer-facing escalation management, bachelor's degree or equivalent.
3GPP, RAN, Packet Core, Remote Monitoring & Management (RMM), LTE, 5G, CBRS, IoT, ticketing systems
1mo
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Clinical Hub Supervisor
Arlington, Texas, United States
RemoteFull Time
4+ YOEAssociate degree required; 4+ years' pharmacy or medical billing experience with emphasis on prior authorizations; supervisory experience managing representatives and escalation workflows.
13h
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Resolution Advisor, Client Services
Irving, Texas, United States
$23/hr OnsiteFull Time
Experience in customer service and escalations, strong verbal and written communication, problem-solving, time management, and proficiency with case tracking/documentation systems.
1w
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KYC Process Governance, AVP
Irving or Tempe
$90k-$110k/yr HybridFull Time
5+ YOE5+ years KYC/AML experience, strong written/verbal communication, research and analysis, process/procedure writing, training development, ability to lead SMEs and manage escalations.
SharePoint
1mo
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Buyer III - Solution Integration Center (Ft Worth, TX, US, 11111)
Fort Worth, Texas, United States
$60k-$70k/yr HybridFull Time
4+ YOE4+ years in procurement/purchasing or supply chain, strong inventory management, escalation handling, Excel proficiency; SAP experience preferred; strong analytical and communication skills.
Microsoft Excel, SAP
1mo
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Consumer Investments Money Movement Service Representative - Fort Worth / Dallas
Fort Worth or Dallas
OnsiteFull Time
Provide quality service and process money movement transactions, handle inbound/outbound calls, follow procedures, apply fraud-prevention mindset, and escalate complex issues to management.
2d
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Customer Operations Representative
Dallas or Fort Worth
$90k-$120k/yr OnsiteFull Time
3+ YOEHigh school diploma/GED and 3+ years customer management experience handling escalations; proficiency with Microsoft Office and knowledge of utility tariffs; strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook
4w
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Retention Specialist -Hybrid
Grapevine or King of Prussia
$48k-$58k/yr HybridFull Time
2+ YOE2+ years in sales/account management/customer retention, strong objection-handling and de-escalation, CRM proficiency (Salesforce preferred), Microsoft Office skills, excellent verbal/written communication.
Salesforce, Microsoft Excel, Microsoft Word, Microsoft Outlook
2d
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Associate Business Advisor
Irving, Texas, United States
$24k-$68k/yr HybridFull Time
1+ YOE1+ year contact center experience, strong communication and customer service, Excel and MS Office proficiency, troubleshooting and de-escalation skills, ability to manage multiple tasks and adapt to change.
Microsoft Excel, Microsoft Office
1mo
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S4+ Data & Analytics Lead
Glasgow or Fort Worth or Portland or United Kingdom or India or United States
RemoteFull Time
Experience leading data and analytics on SAP S/4HANA or ERP transformations, hands-on data migration/reconciliation, data governance, analytics and AI enablement, and programme leadership with strong escalation and stakeholder management skills.
SAP S/4HANA
1mo
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Sr. IT Endpoint Administrator
Euless, Texas, United States
OnsiteFull Time, Contract
3+ YOE3+ years administering Island Enterprise Browser, deploying via Microsoft Intune/MECM, integrating with identity/security platforms, PowerShell scripting, enterprise endpoint management, and L2/L3 incident escalation.
Island Enterprise Browser, Microsoft Intune, Microsoft MECM (SCCM), IntuneWin, MSI, EXE, PowerShell, Microsoft Entra ID (Azure AD), Okta, Microsoft Defender for Endpoint, SNOW
2mo
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Move Money Solutions Hotline Specialist
El Paso or Orlando or Westlake
$26-$31/hr OnsiteFull Time
2+ YOE2+ years client service or operations experience in brokerage/financial industry preferred; Bachelor’s degree preferred; strong communication, operational, and regulatory/compliance knowledge; ability to manage complex work and escalate appropriately.
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