50 escalation manager jobs at 29 companies in Temple, PA
2w
Save
Mark Applied
Hide
2w
Manager - Risk Management
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Acadia HealthcareNasdaq: ACHC: Provider of inpatient and outpatient behavioral health services.
1+ MgmtBachelor's in clinical/risk/business required; Master’s preferred. 1+ years supervisory experience. Certifications in health care risk management/safety/process improvement preferred. CPR and de-escalation/restraint required.
World Market: Sells imported furniture, home decor, and specialty food products.
2+ MgmtProven leadership in fast-paced specialty retail preferred, with communication, coaching, de-escalation, planning, delegation, problem-solving, and decision-making skills; must be at least 21 and lift up to 40 lbs.
Project Transition: Provides residential and outpatient psychiatric rehabilitation treatment services.
High school diploma, valid non-commercial driver's license, proficiency with Microsoft Office and EHR, ability to multi-task, strong interpersonal and analytical skills, and training in crisis de-escalation and restraint reporting.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, EHR
Quench: Provides office water filtration and beverage dispenser solutions.
Requires customer issue resolution and de-escalation experience, strong written and verbal communication, multitasking, process compliance, cross-functional collaboration, KPI experience, and Microsoft Office Suite proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global freight forwarding and supply chain management services
2+ YOE2+ MgmtLead customer care teams, manage customer portfolios, drive retention and growth, ensure service delivery, and handle escalations; requires 2+ years freight forwarding and air logistics experience and leadership experience.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior management experience, preferably in retail; proven sales, customer experience, and operational results; communication, coaching, de-escalation, and adaptability skills; high school diploma, GED, or relevant experience.
Acadia HealthcareNASDAQ: ACHC: Provides inpatient and outpatient behavioral healthcare and addiction treatment.
2+ YOE1+ MgmtCurrent state RN license, CPR and de-escalation/restraint certification, 2 years RN experience (1 year admin/charge RN preferred), BSN preferred, ability to oversee nursing operations and ensure regulatory compliance.
Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yrHybridFull Time
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
Bachelor's Degree in Human Services Crisis Manager/Paraprofessional
Morton, Pennsylvania, United States
$24-$25/hrOnsiteFull Time
Delaware County Intermediate Unit: Provides regional specialized education and school support services.
Bachelor's in Human Services required; must monitor and respond to crises using de-escalation and approved restraints, document interventions, attend trainings (CPR/first aid), work with students and support IEP/behavior plans.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOERequires 5+ years troubleshooting and maintaining IT services, data center support operations, people management, incident escalation leadership, stakeholder engagement, and operational management experience.
TierPoint: Provides data center colocation and managed cloud infrastructure services.
Leading and coaching EOC staff, handling incident management and escalations, ensuring SLA adherence, strong communication, prioritization, and MS Office proficiency.
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
High school diploma, experience working/volunteering with children, empathetic and reliable, ability to use de-escalation and behavior management techniques, and document behavioral progress.
Oceans Healthcare: Provider of specialized behavioral health and psychiatric services.
Active RN license, associate degree in nursing, CPR and behavioral health de-escalation certification, with inpatient hospital experience preferred and ability to manage psychiatric patient care.
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service, communication, multitasking, problem-solving, and technology skills; ability to manage escalated situations and work flexible hours including evenings, weekends, and holidays.
FullBloom: Provider of education and behavioral health services for children.
2+ YOEMaster's degree and professional licensure required; 2 years experience with children/adolescents preferred; ability to perform assessments, develop IEPs/BIPs, de-escalation and crisis management skills.
Iron MountainNYSE: IRM: Provides secure storage and information management services globally.
5+ YOEOn-site IT engineer to support imaging center operations, manage hardware/software, handle escalations and on-call support, onboard customers, and improve processes; US citizen eligible for Public Trust required.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016, SQL Database, Active Directory, Kofax, PowerShell