35 escalation manager jobs at 29 companies in Trinity, FL
2w
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AV/EV Fleet Maintenance Manager
Tampa, Florida, United States
$105k-$115k/yr OnsiteFull Time
Experience with electric and/or autonomous vehicles required; proven team leadership, HR management, technician development, KPI-driven problem solving, and customer-facing escalation skills.
2mo
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Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yr OnsiteFull Time
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
2mo
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Software Engineering Manager
Tampa, Florida, United States
RemoteFull Time
5+ YOE2+ MgmtManage and mentor an agile software engineering team; 2+ years people management, 5+ years software engineering, OOP and architectural design experience, cloud (AWS), Docker, CI/CD, Agile, cross-functional collaboration, production escalation management.
.NET, Java, Python, JavaScript/Node.js, AWS, Docker, CI/CD, Zendesk, Jira
4w
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Security Account Manager Retail
Lakeland, Florida, United States
OnsiteFull Time
2+ YOEManage day-to-day security operations, supervise hiring/training/scheduling/payroll, ensure contract compliance, handle escalations, and maintain client relationships; minimum 2 years supervisory/management experience and four-year degree in related field.
WinTeam
1mo
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Client Service Manager - Vice President
Tampa, Florida, United States
OnsiteFull Time
7+ YOE7+ years relevant experience, strong leadership, knowledge of domestic and international treasury products, client escalation and issue resolution, strategic coaching and performance management.
2w
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8552 - Assistant Store Manager PT
Wesley Chapel, Florida, United States
OnsitePart Time
Manage store operations and associates, drive sales and merchandising, enforce policies, and handle customer escalations; ability to lift up to 50 lbs and work standing shifts.
MPOS, Lids Custom
1mo
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Managed Svcs Service Manager III
Tampa or Miami
$80k-$120k/yr HybridFull Time
Owning post-sale account support, resolving escalations, driving service improvement and QBRs, preparing reports, and managing cross-functional follow-up actions.
9h
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Weekend Clinical Care Manager
Tampa, Florida, United States
RemotePart Time
2+ YOEActive unencumbered RN or LPN/LVN license, 2–3 years clinical nursing experience, strong triage and clinical decision-making skills, de-escalation ability, and EVV or care management software experience preferred.
Electronic Visit Verification (EVV), AlayaCare, HIPAA
3w
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Palm Harbor, Florida - District Manager
Palm Harbor, Florida, United States
OnsiteFull Time
2+ YOEMulti-unit retail leadership experience, staff hiring and coaching, scheduling and budgeting, inventory control, customer escalation resolution, valid driver's license, pass background/drug screen.
MS Office
1mo
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Regional Field Service Manager
St. Petersburg, Florida, United States
FieldFull Time
5+ YOE3+ MgmtBachelor's in engineering or equivalent experience, 5–7 years semiconductor field engineering, 3+ years supervisory experience, strong electro-mechanical and vacuum knowledge, crisis escalation and customer communication skills, ability to travel 25–30%.
Jira Service Management, ERP, SEMI E10
3w
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Special Operations Website Specialist (SpecOps)
Tampa or United States
$65k/yr RemoteFull Time
3+ YOE3+ years in digital operations or website management, strong escalation and cross-functional coordination experience, proficiency with project management/ticketing tools, excellent communication and troubleshooting skills.
Apollo
2mo
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Operations Core Project Lead Analyst Vice President
Tampa, Florida, United States
$114k-$171k/yr HybridFull Time
6+ YOE6+ years relevant experience, subject-matter expertise in product or process, bachelor’s degree (master’s preferred), project management of scope/schedule/budget, stakeholder management, risk escalation, and compliance awareness.
5d
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Senior Product Owner
Idaho Falls or Tampa
RemoteFull Time
4+ YOERequires 4+ years in technical product ownership, solutions engineering, integration analysis, or escalated application support; REST API, data mapping, authentication, integration, agile, and backlog experience.
REST APIs, Jira, ClickUp
1mo
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AVP Partnership Success
United States or Tampa
$140k-$190k/yr FieldFull Time
5+ YOESenior executive with 5+ years leading enterprise-level client partnerships and revenue cycle operations in healthcare; executive presence with C-suite stakeholders; experience with governance, escalations, and leading senior teams; comfortable with ~75% travel.
1w
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Senior Advisor, SBL Solutions - RJ Bank
Saint Petersburg, Florida, United States
HybridFull Time
1+ YOEAdvanced knowledge of securities-based lending, loan structure, collateral and documentation; strong communication, escalation management, and coaching experience.
1w
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Customer Service Representative
Largo, Florida, United States
OnsiteFull Time
Provide phone and email customer support, resolve escalations, manage queues and mailboxes, assist with order entry and returns, and collaborate with internal teams.
3w
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Monitor Tech
Wesley Chapel, Florida, United States
OnsiteFull Time
Performs continuous cardiac rhythm monitoring, telemetry lead placement, alarm management, and escalation to registered nurses; BLS and ECG competency required.
3w
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Sr. Mail Room Associate
Tampa, Florida, United States
$18-$19/hr OnsiteFull Time
Provide technical support for client inquiries, manage transactions to meet SLAs, document interactions, follow processes, update RAVE, and escalate issues as needed.
RAVE
6d
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Guest Reception Representative
Saint Petersburg, Florida, United States
OnsiteFull Time
Deliver welcoming guest service, verify presentation qualifications, manage registration forms and guest assignments, update guest information, answer calls, research issues, and escalate concerns when needed.
1w
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Family Support Coordinator
Dade City, Florida, United States
$19-$20/hr OnsiteFull Time
Assess clients, provide resources, maintain HMIS data entry, supervise volunteers and interns, manage Metro Market/Outfitters operations; ability to de-escalate, lift 35 lbs, and use Microsoft Office and client databases.
Microsoft Office, HMIS, client databases
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