41 escalation manager jobs at 31 companies in Westchase, FL
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Human Performance Operations Manager
Tampa or United States or North America
$111k-$150k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
7+ YOEBachelor’s degree and 7+ years in operations, program management, or military support; staffing, data tracking, communication, escalation, credentialing, and clearance-process experience required.
Program Management Tool (PMT)
1mo
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AV/EV Fleet Maintenance Manager
Tampa, Florida, United States
$105k-$115k/yr OnsiteFull Time
Experience with electric and/or autonomous vehicles required; proven team leadership, HR management, technician development, KPI-driven problem solving, and customer-facing escalation skills.
2w
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Manager I - Clinical Solutions Manager
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yr HybridFull Time
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
2mo
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Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yr OnsiteFull Time
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
2mo
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Software Engineering Manager
Tampa, Florida, United States
RemoteFull Time
5+ YOE2+ MgmtManage and mentor an agile software engineering team; 2+ years people management, 5+ years software engineering, OOP and architectural design experience, cloud (AWS), Docker, CI/CD, Agile, cross-functional collaboration, production escalation management.
.NET, Java, Python, JavaScript/Node.js, AWS, Docker, CI/CD, Zendesk, Jira
1mo
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Security Account Manager Retail
Lakeland, Florida, United States
OnsiteFull Time
2+ YOEManage day-to-day security operations, supervise hiring/training/scheduling/payroll, ensure contract compliance, handle escalations, and maintain client relationships; minimum 2 years supervisory/management experience and four-year degree in related field.
WinTeam
1mo
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Client Service Manager - Vice President
Tampa, Florida, United States
OnsiteFull Time
7+ YOE7+ years relevant experience, strong leadership, knowledge of domestic and international treasury products, client escalation and issue resolution, strategic coaching and performance management.
1mo
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8552 - Assistant Store Manager PT
Wesley Chapel, Florida, United States
OnsitePart Time
Manage store operations and associates, drive sales and merchandising, enforce policies, and handle customer escalations; ability to lift up to 50 lbs and work standing shifts.
MPOS, Lids Custom
1w
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Wesley Chapel, FL - Operations Manager
Wesley Chapel, Florida, United States
OnsiteFull Time
Requires experience managing diverse teams and daily operations, including hiring, training, facility maintenance, vendors, safety, equipment issues, and guest escalations. Driver license, vehicle insurance, and regular opening or closing availability required.
HVAC
1w
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Lead Case Manager Residential Programs
Tampa or Hillsborough County or Pinellas County or Pasco County or Polk County or Hernando County
$48k-$50k/yr OnsiteFull Time
3+ YOERequires 3-5 years of case management experience, computer literacy, strong communication skills, crisis de-escalation ability, a valid driver's license, clean driving record, and English proficiency; bachelor's degree preferred.
HMIS, Clarity, Microsoft Word, Microsoft Excel
1w
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Wesley Chapel, FL - Operations Manager (30542)
Wesley Chapel, Florida, United States
OnsiteFull Time
Experience managing large diverse teams, daily business operations, facility maintenance, vendors, safety compliance, guest escalations, and equipment issues; driver license, vehicle insurance, and opening or closing availability required.
HVAC
1w
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Weekend Clinical Care Manager
Tampa, Florida, United States
RemotePart Time
2+ YOEActive unencumbered RN or LPN/LVN license, 2–3 years clinical nursing experience, strong triage and clinical decision-making skills, de-escalation ability, and EVV or care management software experience preferred.
Electronic Visit Verification (EVV), AlayaCare, HIPAA
1mo
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Palm Harbor, Florida - District Manager
Palm Harbor, Florida, United States
OnsiteFull Time
2+ YOEMulti-unit retail leadership experience, staff hiring and coaching, scheduling and budgeting, inventory control, customer escalation resolution, valid driver's license, pass background/drug screen.
MS Office
1mo
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Regional Field Service Manager
St. Petersburg, Florida, United States
FieldFull Time
5+ YOE3+ MgmtBachelor's in engineering or equivalent experience, 5–7 years semiconductor field engineering, 3+ years supervisory experience, strong electro-mechanical and vacuum knowledge, crisis escalation and customer communication skills, ability to travel 25–30%.
Jira Service Management, ERP, SEMI E10
1w
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Product Owner, Experience Management
Tampa or Idaho Falls
RemoteFull Time
2+ YOERequires 2+ years as a Product Owner, product operations, or escalated application support; agile backlog and ceremony experience, strong analytical and communication skills, and documentation expertise.
Jira, Trello, ClickUp
1mo
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AVP Partnership Success
United States or Tampa
$140k-$190k/yr FieldFull Time
5+ YOESenior executive with 5+ years leading enterprise-level client partnerships and revenue cycle operations in healthcare; executive presence with C-suite stakeholders; experience with governance, escalations, and leading senior teams; comfortable with ~75% travel.
2w
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Senior Advisor, SBL Solutions - RJ Bank
Saint Petersburg, Florida, United States
HybridFull Time
1+ YOEAdvanced knowledge of securities-based lending, loan structure, collateral and documentation; strong communication, escalation management, and coaching experience.
1mo
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Sr. Mail Room Associate
Tampa, Florida, United States
$18-$19/hr OnsiteFull Time
Provide technical support for client inquiries, manage transactions to meet SLAs, document interactions, follow processes, update RAVE, and escalate issues as needed.
RAVE
1w
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Sr. Operations Consultant, Business Excellence
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$85k-$105k/yr HybridFull Time
7+ YOERequires 7+ years of financial services experience, complex escalation resolution, root cause analysis, process improvement, advanced communication, analytical, organizational, and stakeholder management skills.
Lean, Six Sigma
1mo
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Supervisor, Service I
Tampa, Florida, United States
HybridFull Time
Prior supervisory experience (call center or insurance preferred), coaching and communication skills, ability to manage 10-12 reps, handle escalations, audit performance, and stay current on insurance updates.
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