280 escalation jobs at 120 companies in Phoenix, AZ
2w
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Escalation Manager
Tempe, Arizona, United States
$159k-$196k/yr HybridFull Time
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
2w
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Customer Support Supervisor, Escalations & QA
Phoenix, Arizona, United States
$73k-$98k/yr OnsiteFull Time
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Zendesk
2mo
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Security
Scottsdale, Arizona, United States
$15/hr OnsitePart Time
Security Host with strong observation, de-escalation, crowd control, customer service, and identification verification.
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
3w
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Shift Supervisor
Glendale, Arizona, United States
$18/hr OnsiteFull Time
Supervise store staff, maintain regulatory and SOP compliance, handle cash and inventory, provide coaching, and resolve customer/patient escalations.
4d
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Manager IV, Customer Engineer (M4)
Chandler, Arizona, United States
$112k-$154k/yr OnsiteFull Time
Managing and coaching customer engineers, developing customer relationships, account planning, overseeing installations, escalation management, and financial forecasting for a district.
4w
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Teller South Mountain
Phoenix, Arizona, United States
OnsiteFull Time
1+ YOE6+ months customer interaction experience; cash-handling, accuracy, strong communication, attention to detail, and ability to follow policies and escalate issues.
1mo
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Manager III (M3), Customer Engineer
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
1mo
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Behavioral Health Technician
Mesa or California or Utah
$18-$24/hr OnsiteFull Time
Some college or related experience; proficiency with EMR and Google tools; de-escalation, documentation, group facilitation, and critical thinking skills required.
EMR, Google Docs, Google Sheets, Google Meet
1w
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GFC Investigations Analyst
Phoenix, Arizona, United States
OnsiteFull Time
1+ YOEConduct financial crime investigations, analyze complex customer and transactional data, document findings, escalate suspicious activity, and comply with regulatory requirements.
1w
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Account Security Consultant
Malvern or Scottsdale or Charlotte
HybridFull Time
Strong communication, analytical, and customer service skills; experience investigating account issues, handling escalations, exercising judgment, and protecting confidential information.
4w
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Direct Support _ Program Supervisor 2 _ 3508
Mesa, Arizona, United States
OnsiteFull Time
Oversee member safety, staff scheduling and coverage, medication and supply management, incident reporting, documentation, and escalation to Program Director or emergency services.
9h
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Retail Sales Associate-OUTLETS AT ANTHEM
Anthem, Arizona, United States
$16/hr OnsitePart Time
Retail sales experience, customer communication, adaptability, de-escalation skills, product knowledge, and availability for varied evening, weekend, and holiday shifts.
2mo
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Registered Nurse (RN) (Pool/PRN)
Phoenix, Arizona, United States
OnsiteFull Time
1+ YOEActive RN license in Arizona or multi-state; 1+ year psychiatric/crisis care preferred; strong de-escalation and patient education skills.
Electronic Health Records, Medication Administration, Assessment Tools, Documentation
3mo
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Retail Support Specialist
Chandler, Arizona, United States
$26/hr OnsiteFull Time
Strong customer-service, communication, multitasking, and problem-solving skills; ability to handle escalations and work flexible hours including evenings, weekends, and holidays.
3w
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Customer Advocate
Mesa, Arizona, United States
OnsiteFull Time
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
Facebook, Twitter, Yelp, Google+, Instagram, YouTube
2w
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Pool Attendant
Tempe, Arizona, United States
$17/hr OnsiteFull Time
Able to lift 30+ lbs, remain on feet for long periods, approach and assist guests, handle escalations, and perform pool area cleaning and setup.
3w
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205034.Lead Data Center Support Services Technician.OP5
Phoenix, Arizona, United States
$32-$64/hr OnsiteFull Time
3+ YOE3+ years datacenter or technical support experience; leads hardware/network maintenance, incident escalation, RCA, and compliance; mentors technicians and partners with engineering.
1w
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GFC Investigations Analyst
Phoenix, Arizona, United States
OnsiteFull Time
Conduct AML/financial-crime investigations, analyze customer and transactional data, document findings, escalate suspicious activity, and meet regulatory and quality standards.
2mo
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Client Service Manager, West
Scottsdale, Arizona, United States
$48k-$72k/yr OnsiteFull Time
4+ YOE4+ years in customer service or benefits administration; healthcare/Medicare experience; strong communication; MS Office; able to manage escalations; databases/files experience.
Microsoft Word, Microsoft Excel
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