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57 escalation specialist jobs at 24 companies in Euless, TX

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Correspondence Escalation Specialist
Fort Worth, Texas, United States
OnsiteFull Time
Ventra Health
Ventra Health: Provider of revenue cycle management and practice management solutions.
1+ YOEHigh school diploma or equivalent and one year of high-volume customer service experience. Requires insurance, EOB, ICD-10, CPT, software, communication, organization, and escalation-resolution skills.
ICD-10, CPT
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1mo
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Retention Specialist -Hybrid
Grapevine or King of Prussia
$48k-$58k/yr HybridFull Time
Quench
Quench: Provides office water filtration and beverage dispenser solutions.
2+ YOE2+ years in sales/account management/customer retention, strong objection-handling and de-escalation, CRM proficiency (Salesforce preferred), Microsoft Office skills, excellent verbal/written communication.
Salesforce, Microsoft Excel, Microsoft Word, Microsoft Outlook
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1mo
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Target Security Specialist
Dallas, Texas, United States
$18/hr OnsitePart Time
Target
TargetNYSE: TGT: General merchandise retailer operating physical stores and e-commerce.
High school diploma or equivalent, 18+ years old, ability to lift up to 40 lbs, effective communication, de-escalation, and ability to work flexible schedules including nights/weekends/holidays.
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1w
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SC Security Specialist
Ennis, Texas, United States
OnsiteFull Time
Lowe's
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
1+ YOEHigh school diploma or GED, 1+ year retail/security/military experience, valid driver’s license, security license preferred, First-Aid and de-escalation skills, incident reporting and CCTV experience.
CCTV, EAS
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1mo
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Advisor Experience Specialist
Dallas, Texas, United States
$55k-$75k/yr HybridFull Time
Cetera Financial Group
Cetera Financial Group: Provides wealth management and independent broker-dealer services.
3+ YOEMinimum 3 years service, sales support, or relationship experience; SIE and Series 7 desired; bachelor’s degree preferred; experience managing escalations and SLAs.
AdviceWorks
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Assessment Specialist, Behavioral Health
McKinney, Texas, United States
OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Provide behavioral health intake, assessment, documentation, and referrals; must hold required clinical licensure and degree; CPR and de-escalation certification within 30 days.
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1mo
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Lead Access Specialist
Arlington, Texas, United States
$22-$25/hr OnsiteFull Time
BasePoint Academy
BasePoint Academy: Provides behavioral healthcare and mental health treatment for adolescents
High school diploma/GED required; prior clinical experience in a behavioral practice preferred; must perform vehicle inspections, route planning, patient transport, crisis de-escalation, and staff training; strong communication and leadership skills.
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2mo
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Target Security Specialist
Dallas, Texas, United States
$19/hr OnsiteFull Time, Part Time
Target
TargetNYSE: TGT: Operates a chain of general merchandise stores and supermarkets.
Must be 18+, high school diploma or equivalent, able to climb ladders, lift up to 40 lbs, use handheld scanners and radios, operate video surveillance and case management systems, de-escalate incidents, and document cases.
Target's video surveillance system, case management system, handheld scanners, multiple frequency devices
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1mo
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Retail Support Specialist
Mansfield, Texas, United States
$26/hr OnsiteFull Time
DSI Systems
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, and flexible availability including evenings, weekends, and holidays.
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Assessment Specialist, Behavioral Health
Fort Worth, Texas, United States
OnsitePart Time
Lifepoint Health
Lifepoint Health: Operates community hospitals and specialized healthcare delivery networks.
Associate degree in nursing or master's degree in social work/counseling, applicable clinical, social work, or RN license, CPR and de-escalation certifications, and strong clinical assessment skills.
EMTALA
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3w
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Special Operations Website Specialist (SpecOps)
Dallas or United States
$65k/yr RemoteFull Time
Team Velocity
Team Velocity: Provider of a digital retailing platform for automotive dealerships.
3+ YOE3+ years in digital operations or website management; experience with escalations, cross-functional coordination, strong communication, troubleshooting, and project/ticketing tools.
Apollo
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1mo
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Client Relationship Specialist
Plano, Texas, United States
$48k-$54k/yr OnsiteFull Time
Hide and Seek Recovery
Hide and Seek Recovery: Recovers vehicles and assets for financial institutions and lenders.
5+ YOE5 years escalation/customer service experience in financial services preferred; high school diploma required; Microsoft Office proficiency; strong communication, organization, and account-management skills.
Microsoft Office
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1mo
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Client Relations Specialist
Plano, Texas, United States
OnsiteFull Time
Deluxe
DeluxeNYSE: DLX: Provides payment technology and business services to small businesses.
3+ YOERespond to merchant requests and escalations, retain merchant accounts, analyze cancellation reports, and follow policy; bachelor’s + 3 years or HS/GED + 7 years; strong communication and analytical skills.
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3w
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National Accounts Billing Specialist
Carrollton or Coppell
OnsiteFull Time
DuraServ
DuraServ: Distributes and services loading docks and industrial doors.
1+ YOEHigh school diploma required; 1+ year accounting/billing experience preferred. Experience with invoicing, customer portals, billing escalation/aging reports, strong communication and analytical skills, and Microsoft Office 365 proficiency.
Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft Office 365
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3w
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Application Support Specialist
Dallas, Texas, United States
OnsiteFull Time
Cresa
Cresa: Commercial real estate services firm representing corporate occupiers exclusively.
Provide phone and email application support and training, log and monitor tickets, escalate issues, create statements of work, produce ad-hoc reports, assist QA testing; strong communication and troubleshooting skills.
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3d
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Security Training Specialist
Dallas, Texas, United States
$90k-$100k/yr FieldFull Time
AT-RISK International
AT-RISK International: Provides specialized physical protection and security intelligence services worldwide.
10+ YOERequires 10+ years in security, law enforcement, military, or related fields; instructor credentials in firearms, defensive tactics, or de-escalation; program coordination experience; driver's license; and domestic travel up to 40%.
Microsoft Office Suite, Microsoft Teams, Microsoft SharePoint, Learning Management Systems (LMS), Training record management systems
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3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
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2mo
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Move Money Solutions Hotline Specialist
El Paso or Orlando or Westlake
$26-$31/hr OnsiteFull Time
Charles Schwab
Charles SchwabNYSE: SCHW: Financial services, brokerage, and investment management provider.
2+ YOE2+ years client service or operations experience in brokerage/financial industry preferred; Bachelor’s degree preferred; strong communication, operational, and regulatory/compliance knowledge; ability to manage complex work and escalate appropriately.
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1mo
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Customer Support Specialist – Mortgage Servicing
Plano, Texas, United States
$77k-$96k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
2+ YOE2+ years customer service/call center experience; strong escalations, communication, problem-solving; mortgage servicing experience preferred; bachelor’s in CS/IS preferred.
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2mo
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Property Standards Inspector, Property Standards Specialist or Senior Property Standards Specialist
Plano, Texas, United States
$25-$36/hr FieldFull Time
City of Plano
City of Plano: A municipal government providing community services and municipal code enforcement.
Conduct property inspections, enforce city codes and ordinances, educate the public, research complex cases, perform periodic after-hour and Saturday inspections, and de-escalate conflict in field settings.
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