261 escalations jobs at 127 companies in Annapolis, MD
1mo
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Patient Inquiry & Escalation Lead, Healthcare Financial Operations
Arlington, Virginia, United States
$57k-$86k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent; 3+ years professional experience; 5+ years healthcare customer service or revenue cycle experience; experience with process improvement, analytics, escalations, and empathetic patient interactions.
4w
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Security Officer (Nights)
Baltimore, Maryland, United States
OnsiteFull Time
High school diploma/GED, completion of approved de-escalation course within 90 days, valid driver’s license (for hires on/after 2026-04-01), basic security skills, ability to patrol, respond to emergencies, de-escalate, and document incidents.
two-way radios, metal detectors, access control systems, weapon detection systems
1w
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Residential Aide
Baltimore, Maryland, United States
$17/hr OnsitePart Time
Monitoring clients, conducting rounds, documenting behavior and medication adherence, de-escalation, maintaining professional boundaries, and following HIPAA.
1w
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Hospitality Worker I - Lockheed Martin CLE/HQ
Bethesda, Maryland, United States
$21/hr OnsiteFull Time
Provide guest service by booking reservations, assisting guest needs, handling transactions, answering phones, and resolving or escalating guest issues.
1w
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Residential Aide
Grasonville, Maryland, United States
$17/hr OnsitePart Time
Monitoring clients, conducting rounds, observing and documenting medications and behaviors, following HIPAA, de-escalation, and understanding addiction and recovery concepts.
2mo
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Behavioral Health Associate (On-Call)
Alexandria, Virginia, United States
$18-$23/hr OnsitePart Time
1+ YOEPart-time role supporting adolescents (ages 12-17) with experiential therapies; related QA: de-escalation, documentation, communication.
2mo
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Service Desk Manager
Washington, District of Columbia, United States
OnsiteFull Time
ITIL 4, multi-site service desk oversight, cloud-based ITSM platforms, escalation workflows, major incident coordination.
ServiceNow, BMC Helix, ITSM platform
1w
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Senior Site Reliability Engineer
Reston or Austin
$81k-$187k/yr OnsiteFull Time
3+ YOEProvide SRE escalation, automate tasks, manage complex change requests, mentor SREs, and support large-scale production reliability.
Linux, Unix, Docker, Kubernetes, Terraform, Bash, Perl, Python, Ruby, JavaScript, Java, Chef, Puppet
5d
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Security Officer 1 - Full-Time - Nights
Towson, Maryland, United States
$17-$25/hr OnsiteFull Time
Provide hospital security by protecting people and property, responding to emergencies, using de-escalation techniques, completing reports, and maintaining required certifications.
CCTV, visitor management system, access control system, electronic dispatch system, radio, telephone
4d
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Asset Protection Detective, Tysons Corner Center - Full Time
McLean, Virginia, United States
$17-$26/hr OnsiteFull Time
Identify and investigate theft and dishonest activity, partner with store teams and law enforcement, apply de-escalation, prepare reports and preserve evidence.
3w
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Service Manager
Washington or Denver
$90k-$125k/yr OnsiteFull Time
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
1w
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Art Teacher
Aberdeen or Elkton
$55k-$65k/yr OnsiteFull Time
Bachelor's degree preferred, valid teaching certification preferred, adaptable to feedback, and able to implement behavior support, de-escalation, and crisis management.
2mo
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Registered Nurse
Ellendale, Delaware, United States
$40-$43/hr OnsiteContract
1+ YOERN with state license; 1+ year behavioral health experience; Bachelor's in Nursing preferred; basic computer skills; ability to document and de-escalate.
1d
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Senior IT System Administrator - JWICS Support Modernization (AL, Huntsville)
Huntsville or Aberdeen
OnsiteFull Time
Advanced JWICS systems administration, VTC/VoIP support, Tier 1 escalation troubleshooting, RMF/STIG implementation, vulnerability remediation, and technical documentation.
Joint Worldwide Intelligence Communications System (JWICS), VTC, VoIP, Security Technical Implementation Guides (STIGs), Risk Management Framework (RMF)
1mo
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Service Desk Technicians (Tier I)
Washington, District of Columbia, United States
OnsiteFull Time
2+ years IT help desk experience, proficiency with ServiceNow, strong customer service and communication, incident triage and escalation skills, and active Secret clearance.
ServiceNow
5d
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Paramedic $30/hour
Baltimore, Maryland, United States
$30/hr FieldContract
Licensed paramedic able to provide first-aid and basic life support including CPR, assess patients, escalate care, and coordinate with emergency services.
8h
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Assistant: Learning Lab - Solley Elementary
Glen Burnie, Maryland, United States
OnsiteFull Time
0+ YOEImplements behavioral interventions, de-escalation and social skills instruction for students with disruptive behaviors; high school diploma required; CPI or RBT certification preferred.
Video/Web Conferencing, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2d
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Teller Calvert Street Washington DC
Washington, District of Columbia, United States
$24-$31/hr OnsiteFull Time
0.5+ YOE6+ months customer interaction or equivalent experience, cash-handling, transaction accuracy, strong communication, ability to follow policies and escalate risk; Saturday availability.
2w
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Special Operations Website Specialist (SpecOps)
Washington or United States
$65k/yr RemoteFull Time
3+ YOE3+ years in digital operations or website management, escalation and cross-functional coordination experience, strong communication, troubleshooting, and proficiency with project management/ticketing tools.
Apollo
6d
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Route Monitor (MD, Hyattsville)
Hyattsville, Maryland, United States
OnsiteFull Time
Supervise collection crews, plan routes, manage staffing and payroll, enforce safety and contract requirements, investigate incidents, and resolve escalated customer and employee issues.