200 escalations jobs at 78 companies in Maryland
2w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
1mo
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Security Officer (Nights)
Baltimore, Maryland, United States
OnsiteFull Time
High school diploma/GED, completion of approved de-escalation course within 90 days, valid driver’s license (for hires on/after 2026-04-01), basic security skills, ability to patrol, respond to emergencies, de-escalate, and document incidents.
two-way radios, metal detectors, access control systems, weapon detection systems
2w
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Residential Aide
Baltimore, Maryland, United States
$17/hr OnsitePart Time
Monitoring clients, conducting rounds, documenting behavior and medication adherence, de-escalation, maintaining professional boundaries, and following HIPAA.
2w
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Hospitality Worker I - Lockheed Martin CLE/HQ
Bethesda, Maryland, United States
$21/hr OnsiteFull Time
Provide guest service by booking reservations, assisting guest needs, handling transactions, answering phones, and resolving or escalating guest issues.
2w
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Security Officer 1 - Full-Time - Nights
Towson, Maryland, United States
$17-$25/hr OnsiteFull Time
Provide hospital security by protecting people and property, responding to emergencies, using de-escalation techniques, completing reports, and maintaining required certifications.
CCTV, visitor management system, access control system, electronic dispatch system, radio, telephone
22h
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Baltimore, MD - RN
Baltimore, Maryland, United States
$50/hr FieldContract
Registered nurses provide first aid, CPR and basic life support, assess patients, escalate emergencies, and coordinate transfers with emergency services.
4d
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Loan Servicing Specialist- Temporary
Baltimore or Lake Success
$23-$26/hr OnsiteTemporary, Full Time
Northwell Health: Provides clinical healthcare services through a hospital network.
3+ YOERequires at least 3 years of customer service experience in a consumer loan or lease environment, with experience handling calls, servicing requests, inquiries, and escalations.
1w
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Senior IT System Administrator - JWICS Support Modernization (AL, Huntsville)
Huntsville or Aberdeen
OnsiteFull Time
Advanced JWICS systems administration, VTC/VoIP support, Tier 1 escalation troubleshooting, RMF/STIG implementation, vulnerability remediation, and technical documentation.
Joint Worldwide Intelligence Communications System (JWICS), VTC, VoIP, Security Technical Implementation Guides (STIGs), Risk Management Framework (RMF)
1w
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Retail Sales Associate-HARFORD MALL
Bel Air, Maryland, United States
$16/hr OnsitePart Time
Customer-first retail experience, demonstrated sales results, effective communication, adaptability, de-escalation skills, and availability for evening, weekend, holiday, and peak shifts.
DailyPay, Microsoft Excel
2w
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Residential Aide
Laurel, Maryland, United States
$17/hr OnsiteFull Time, Part Time
Monitor clients, conduct rounds, enforce program schedule, observe/document medication and urinalysis, de-escalate situations, maintain professional boundaries and HIPAA compliance.
1w
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IT Network Engineer
College Park, Maryland, United States
$113k-$135k/yr HybridFull Time
3+ YOEBachelor's degree and three years of professional network design, research, implementation, and escalation support experience; networking, communication, Google Workspace, and troubleshooting skills required.
Google Workspace, Aruba, Cisco, Palo Alto Firewalls, A10, HPE Aruba, PRTG, Nagios, Grafana, Infoblox DDI, Python, Ansible, Windows, UNIX, Linux, FreeBSD, SQL, Oracle, Microsoft Office 365, Ethernet, TCP/IP, 802.1x, Wi-Fi, NAC, OSPF, BGP, BGP EVPN, IPSec, VxLAN, EVPN, SNMP, DNS, DHCP, GRE, IPAM, NTP
2w
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Lead Director, Stop Loss Relationship Management
Hartford or Ohio or Georgia or Vermont or West Virginia or Maryland or Massachusetts or South Carolina or Michigan or Maine or New York or Virginia or District of Columbia or North Carolina or Florida or Indiana or Pennsylvania or New Jersey or New Hampshire or Rhode Island or Delaware or Kentucky or Tennessee
$100k-$232k/yr HybridFull Time
10+ YOE10+ years leading complex operations, program or relationship management; experience driving governance, escalations, financial risk mitigation, carrier/vendor management, and executive reporting.
2w
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Payment Poster Supervisor (Remote)
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
5d
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Knowledge Portfolio Manager (Program Manager-II), Grade N25
Rockville, Maryland, United States
$86k-$138k/yr HybridFull Time
5+ YOEBachelor's degree and five years of professional experience in customer service, public-facing communication, or support roles, including writing, quality assurance, escalations, and process improvement.
chatbot
1d
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Lead Behavioral Health Specialist (674723)
Baltimore, Maryland, United States
$28-$47/hr OnsiteFull Time
Bachelor’s degree in an allied health or related mental health field; strong pediatric behavioral health knowledge; developmental approaches and non-pharmacological de-escalation skills.
3mo
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Digital Network Exploitation Analyst (DNEA)
Annapolis Junction or Dayton or Honolulu or San Antonio or Bluffdale
$50k-$290k/yr OnsiteFull Time
The Swift Group: Providing engineering and cybersecurity services for national security missions.
2+ YOEExperience in computer/information systems design or analysis; knowledge of OSI and cybersecurity; cyber operations support; degree in Computer Science; multiple experience levels with escalating requirements.
Security+, Network+, CEH, JCAC
1mo
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Retail Loss Prevention Lead
Annapolis, Maryland, United States
$20-$29/hr OnsiteFull Time
1+ YOE1-3 years loss prevention experience preferred; skills in theft deterrence, incident de-escalation, report writing, safety and operational compliance, and customer engagement.
1w
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Elementary Teacher- Alternative Education Program
Salisbury, Maryland, United States
OnsiteFull Time
Maryland elementary teaching certification or eligibility, knowledge of instructional methods, lesson planning, English communication, MTSS, tiered behavioral supports, de-escalation, and restorative practices.
Multi-Tiered Supports (MTSS), Multi-Tiered System of Supports (MTSS)
3d
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Red Team Operator
Chicago or Minnesota or Massachusetts or Maryland or Wisconsin or Washington or White Plains or Reston or Texas or South Carolina or Georgia or Florida or Pennsylvania or North Carolina or Delaware or Connecticut or Crum Lynne or California or Missouri or Boca Raton
$113k-$188k/yr RemoteFull Time
5+ YOERequires 5+ years in penetration testing and red teaming, expertise in privilege escalation, lateral movement, phishing, social engineering, reporting, and Python, Bash, or Git development.
Python, Bash, Git, OSCP, OSCE, GPEN, GWAPT, CISSP, HSA, FSA, AD&D, ESPP
2w
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Contact Center Supervisor
Savage, Maryland, United States
$50k-$55k/yr OnsiteFull Time
Lead and coach contact center agents, oversee day-to-day operations, analyze performance reports, resolve escalated customer complaints, and ensure compliance with contact-tracking systems.
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