43 escalations jobs at 28 companies in Baldwin, FL
2mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
3w
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Xfinity Retail Service Associate
Jacksonville, Florida, United States
$15/hr OnsiteFull Time
0+ YOEProvide device activations, troubleshooting, customer education, handle escalations, support store operations; high school diploma/GED required.
6d
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Customer Care Coordinator
Jacksonville, Florida, United States
OnsiteFull Time
Communicate with customers, schedule and coordinate moves, manage job folders and paperwork, coordinate vendors, escalate issues, and handle recurring calls.
2w
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Behavioral Health Associate - PRN Days
St. Augustine, Florida, United States
OnsitePart Time
High school diploma or equivalent; CPR and de-escalation/restraint certification required (training provided); experience with behavioral health population preferred.
1w
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Inside Sales Representative Relocation
Jacksonville, Florida, United States
$11/hr HybridFull Time
1+ YOEInbound sales/retention on phone, proven closing and de-escalation skills, strong listening and multitasking, 1+ year sales or retention experience preferred.
1d
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Teller Part Time Springfield
Jacksonville, Florida, United States
OnsitePart Time
0.5+ YOE6+ months customer interaction experience, cash-handling, accurate transaction processing, strong communication, attention to detail, follow policies and escalate risks.
1w
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Inside Sales Representative Relocation
Jacksonville, Florida, United States
$11/hr HybridFull Time
1+ YOEHandle inbound sales and retention calls, demonstrate closing and de-escalation skills, strong listening and communication; 1+ year sales/retention experience preferred.
20h
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Retail Supervisor-THE OAKS MALL
Gainesville, Florida, United States
$19/hr OnsiteFull Time
Prior retail supervisory experience preferred; proven sales and customer service results; strong communication, coaching, and de-escalation skills; high school diploma or GED.
1w
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Referral Coordinator, Total Access Program
Jacksonville, Florida, United States
OnsiteFull Time
Obtain authorizations/referrals for physician, imaging, infusion, radiation, rehab and surgery; verify eligibility/benefits; document status; escalate clearance issues; oncology knowledge preferred.
6d
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ANCHOR POINT YOUTH CARE SPECIALIST (2nd Shift)
Jacksonville, Florida, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1 year working with at-risk youth, knowledge of trauma-informed care, crisis intervention, documentation skills, and ability to de-escalate situations.
NetMIS
1d
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Production Manager
High Springs, Florida, United States
$80k-$150k/yr OnsiteFull Time
Field production management experience in roofing/exterior remodeling, crew and subcontractor management, scheduling, permitting, budget auditing, safety oversight, vendor relations, and customer escalation resolution.
AccuLynx
2mo
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Therapist
Jacksonville, Florida, United States
OnsitePart Time
Master's degree required; clinically licensed or license eligible; experience in addiction and mental health; proficiency in CBT, DBT, MI, assessment, treatment planning, documentation, and de-escalation.
1w
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GFC Investigations Analyst
Jacksonville, Florida, United States
OnsiteFull Time
1+ YOEConduct financial crime investigations, analyze customer and transactional data, document findings, escalate suspicious activity; strong analytical, communication, and regulatory compliance skills; CAMS preferred.
2d
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Director, Elevated Client Services
Jacksonville, Florida, United States
OnsiteFull Time
7+ YOE7+ years client-facing experience managing executive relationships and escalations; demonstrated leadership; experience with Salesforce and ServiceNow; knowledge of mortgage origination ecosystem and SaaS metrics preferred.
Salesforce, ServiceNow
3w
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Guest Reception Representative
St. Augustine, Florida, United States
OnsiteFull Time
Greeting guests, answering and directing calls, following Guest Training Manual SOP, maintaining data integrity in Concierge, escalating complaints, and completing background check/drug test if hired.
Concierge
2w
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Security Officer - Medical Patrol
Palatka, Florida, United States
$18/hr OnsiteFull Time
2+ YOEHigh school diploma, valid driver\u0002s license if driving, minimum 2 years related work history, ability to patrol, de-escalate, write reports, and operate radios/CCTV.
CCTV, radio
2w
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Manager of Managed Services
Gainesville or United States
$90k/yr RemoteFull Time
2+ YOE4+ Mgmt4+ years managing direct reports, 2+ years customer-facing service delivery, MarTech/SaaS or agency background, proven systems-building and escalation ownership, hiring and performance management experience.
Feathr
2w
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Mortgage Operations Onshore Delivery Manager
Jacksonville, Florida, United States
$80k-$100k/yr OnsiteFull Time
8+ YOE1+ Mgmt8+ years end-to-end mortgage processing experience, 1–2 years supervisory experience preferred; deep knowledge of agency guidelines, LOS and AUS; strong auditing, compliance, and escalation skills.
Loan Origination Systems (LOS), Desktop Underwriter/Loan Product Advisor, Automated Underwriting Systems (AUS)
6d
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Security Officer II
St Augustine, Florida, United States
$18-$28/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years related experience, driver's license required, BLS preferred; duties include patrol, incident investigation, basic first aid, de-escalation, report writing.
Windows, Word, Excel, Access Control, CCTV