603 escalations jobs at 246 companies in Florida
7h
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Senior Operations Escalations, Special Projects
Vero Beach, Florida, United States
OnsiteFull Time
Experienced in managing high-stakes operational escalations, service recovery, and cross-functional improvement initiatives; strong project, workflow, risk management, and communication skills; payments or fintech experience preferred.
1mo
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Supervisor of Resolutions / Escalations
Sunrise, Florida, United States
$60k/yr OnsiteFull Time
3+ Mgmt3+ years supervisory experience in escalations or customer service, strong coaching and analytical skills, proficiency with Microsoft Office/Excel, experience managing KPIs and process improvements; bachelor's degree preferred.
Microsoft Office, Microsoft Excel
1w
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AML Escalations Manager - Vice President
Chicago or Tampa
$96k-$153k/yr OnsiteFull Time
7+ YOE7+ years in banking/AML/financial crimes investigations or related fields, people leadership, strong AML/KYC expertise, operational management, and stakeholder influence.
2mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
1mo
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IVT Research Escalation Specialist
Melbourne, Florida, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year CRC/customer service experience, strong conflict resolution and communication skills, ability to manage escalated cases, type 30 WPM, use desktop computer.
2w
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Youth Wellness Advocate - Behavioral Health
Davie, Florida, United States
$16-$17/hr OnsiteFull Time
Experience working with adolescents, de-escalation and documentation skills, bilingual English/Spanish required; emotionally regulated and able to escalate clinical concerns.
1w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
2w
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Quality Assurance Manager
Bradenton, Florida, United States
$50k-$60k/yr OnsiteFull Time
3+ YOE3+ years customer service experience required; QA/customer satisfaction experience preferred. Must handle escalations, de-escalate conflicts, be highly organized, and pass drug screen, MVR, and background check.
Customer Satisfaction Tool (CST), Microsoft Excel, Microsoft Outlook, Microsoft Word, CRM
2mo
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Security Operations Center - Operator (2nd shift 2PM-11PM) - Jacksonville, TX
Bradenton, Florida, United States
$18/hr OnsiteFull Time
SOC Operator; monitor CCTV, communicate in real time, escalate incidents; 2nd shift.
CCTV, Case Management System
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1w
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Customer Service Representative
Largo, Florida, United States
OnsiteFull Time
Resolving customer issues and escalations via phone and email, strong organizational, communication, problem-solving, and interpersonal skills.
6d
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Vice President Joint Venture Partnerships
Fort Lauderdale or Houston
OnsiteFull Time
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
4d
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Client Success Representative (Remote, Contract)
Poland or Boca Raton
RemoteContract
Proven client-relationship experience, strong communication and interpersonal skills, ability to manage priorities, handle escalations, and perform administrative tasks.
2w
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Scan Data Programs Manager
New Hartford or Colorado or Georgia or North Carolina or Minnesota or Pennsylvania or New York or Illinois or Texas or Florida
$90k-$110k/yr RemoteFull Time
3+ YOE3+ years program or operations experience; strong stakeholder communication; ticketing/tool experience; detail-oriented with reporting and escalation skills.
Jira, Zendesk, Salesforce, Microsoft Teams
3w
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Assistant Property Manager
Santa Rosa Beach, Florida, United States
$21-$24/hr FieldFull Time
Manage a small team and vendors, maintain property standards, perform inspections, handle guest escalations, and travel within a designated territory.
3w
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Xfinity Retail Service Associate
Jacksonville, Florida, United States
$15/hr OnsiteFull Time
0+ YOEProvide device activations, troubleshooting, customer education, handle escalations, support store operations; high school diploma/GED required.
6d
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Customer Care Coordinator
Jacksonville, Florida, United States
OnsiteFull Time
Communicate with customers, schedule and coordinate moves, manage job folders and paperwork, coordinate vendors, escalate issues, and handle recurring calls.
1d
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Security Officer Hospital
Ocala, Florida, United States
$18/hr OnsitePart Time
Observe and patrol hospital premises, detect and report incidents, de-escalate situations, provide escorts, and complete required training and screening.
5d
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Concessions Bartender | Seasonal Part-Time | Inter & Co Stadium
Orlando, Florida, United States
$11-$12/hr OnsiteSeasonal, Part Time
0.5+ YOESix months+ bartending experience, cash-handling, ID checking, ability to work nights/weekends, customer service and de-escalation skills.
1w
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Teller Part Time Palmetto Bay
Miami, Florida, United States
OnsitePart Time
0.5+ YOE6+ months customer-facing experience or equivalent; cash-handling, accurate transaction processing, strong communication, follow policies and escalate issues.
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