141 escalations jobs at 78 companies in Bee Cave, TX
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Support Escalations Manager
Austin or United States
HybridFull Time
Unchained: Provides bitcoin financial services through collaborative custody and lending.
7+ YOE2+ Mgmt7+ years in client support/incident management or related field, 2+ years people or program leadership, regulated-industry experience, escalation and risk knowledge, strong communication and analytical skills, comfortable with AI and US residency.
Zendesk, HubSpot, Salesforce, ServiceNow, Jira, Google Workspace, Microsoft Office
Customer Care Escalations Associate (Property Tax)
Rochester or Dallas or Austin
$39k-$46k/yrRemoteFull Time
Cotality: Provides property data, analytics, and workflow intelligence solutions.
3+ YOE3+ years in customer support; tax/banking/mortgage/real estate industry experience; HS diploma required; strong communication and problem-solving; proficient with Microsoft; able to manage high-volume, fast-paced environment.
Base Power: Providing residential battery systems and retail electricity services.
1+ YOE1–5 years phone-based support experience; exceptional verbal communication, quick thinking, de-escalation skills, tech-savviness with support tools, attention to detail, and ability to triage and escalate issues.
Brivo: Cloud-native platform for physical security and video surveillance management.
3+ YOE3+ years customer care experience, supervisory experience preferred; strong leadership, escalation management, KPI tracking, and communication skills.
Leads crews, coordinates staffing and schedules, performs janitorial and minor maintenance tasks, ensures safety and customer satisfaction, and documents supplies and escalations.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
5+ years in cybersecurity/TPRM/GRC with hands-on experience running vendor assessments, managing CAPs, stakeholder escalation, and producing leadership reports.
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
6+ months customer-interaction experience; cash-handling and transaction accuracy; strong communication, attention to detail, and ability to follow policies and escalate risks.
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
5+ YOE2+ Mgmt5+ years in technical support or services,2+ years leading technical teams,experience with escalations,case management,operational improvement and cross-functional collaboration.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
GlobalFoundriesNASDAQ: GFS: Semiconductor foundry providing chip design and fabrication services.
15+ YOEDesign and operate hybrid identity (Entra ID/AD), mentor engineers, own architecture and escalations; requires 15+ years experience and bachelor in computer science.
Entra ID, Active Directory, Entra Connect, Cloud Sync, SSO, SAML, OIDC, App Proxy, B2B, B2C, Entra ID Governance, dynamic groups, Entra ID Protection, Defender for Identity, PowerShell, Microsoft Graph API
Teacher Assistant, Special Education ECSE (2026-2027 School Year) (10150)
Cedar Creek, Texas, United States
$15-$18/hrOnsiteFull Time
Bastrop Independent School District: Operates a public K-12 school district in Texas.
Assist students with disabilities, implement IEPs, apply de-escalation/CPR/First Aid techniques, use instructional strategies, and perform clerical and classroom support.
Lightspeed Systems: Sells safety and management software to K-12 school districts.
0.5+ YOEBachelor's in IT/CS required, 6+ months technical support experience, strong troubleshooting, familiarity with Windows and macOS, excellent communication, and ability to document and escalate issues.
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Blue Cloud Pediatric Surgery Centers: Operates specialized ambulatory surgery centers for pediatric dental care.
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.