37 escalations jobs at 15 companies in Cape Coral, FL
1d
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Retail Key Holder-Cocoplum Village Shops
North Port, Florida, United States
$17/hr OnsitePart Time
Customer-focused retail experience, sales and operational results, communication, adaptability, coaching, de-escalation, and availability for evenings, weekends, holidays, and peak periods.
1w
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Patient Collections Representative (FL, Fort Myers)
Fort Myers, Florida, United States
OnsiteFull Time
Contact patients about overdue medical bills, negotiate payment plans, explain billing and insurance charges, post payments, and escalate unresolved accounts.
1w
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Public Safety Dispatcher
Fort Myers, Florida, United States
$21-$25/hr OnsiteFull Time
High school diploma or GED, English verbal and written communication, computer proficiency, emergency assessment and de-escalation skills; no prior experience required.
multi-channel radio, computer aided dispatch, telephone, alarm systems, printers, Microsoft applications
2w
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Registered Nurse Triage
Fort Myers, Florida, United States
OnsiteFull Time
Active state RN license, experience with hematology/oncology patients, current CPR required and BLS within 30 days, triage phone assessment and escalation skills.
1w
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Phlebotomist - PRN
North Port, Florida, United States
OnsitePart Time
High school diploma or equivalent required; associate degree and professional certification preferred. CPR and de-escalation/restraint certification required, with training available upon hire.
database
1mo
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Regional IT Service Technician
Port Charlotte, Florida, United States
OnsiteFull Time
Provide regional IT support including hardware/software troubleshooting, system upgrades, ticket escalation, and participation in projects; proficiency with specified tools and strong communication and customer-service skills.
Microsoft applications, Microsoft O365, Meraki, Sophos, Freshservice, BeyondTrust, GotoConnect
1mo
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Xfinity Retail Assistant Store Manager
Estero, Florida, United States
OnsiteFull Time
5+ YOE5-7 years retail management experience, coaching and sales leadership, bachelor’s degree preferred, ability to manage store operations, staff development, inventory and customer escalations.
2mo
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Retail Support Specialist
North Port, Florida, United States
$26/hr OnsiteFull Time
Strong customer service and communication skills, ability to handle escalations, multitask across systems, troubleshoot wireless devices, attention to detail, flexible schedule including evenings/weekends/holidays.
1mo
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Customer Care Representative (50100)
Fort Myers, Florida, United States
OnsiteFull Time
2+ YOE2+ years call-center or customer service experience; bilingual English/Spanish; high school diploma/GED; strong communication, escalation handling, organizational and basic computer skills.
1w
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Assistant Director of Admissions
Fort Myers, Florida, United States
OnsiteFull Time
2+ YOERN license or master's degree in social services required; 2+ years in healthcare admissions preferred. CPR and de-escalation/restraint certification required; first aid may be required.
EMTALA
1w
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Behavioral Health Associate - Days
North Port, Florida, United States
OnsiteFull Time
High school diploma or equivalent required. Six months of experience with the facility's specific population preferred. CPR and de-escalation and restraint certification required; training is available upon hire.
1mo
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Retail Sales Associate - Part Time
Cape Coral, Florida, United States
$15/hr OnsitePart Time
0.5+ YOEHigh school diploma/GED, ≥6 months customer-facing or sales experience, POS and cash-handling experience, flexibility for evenings/weekends/holidays, strong communication and de-escalation skills.
POS, e-commerce systems
1mo
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Retail Zone Manager - RSW
Fort Myers, Florida, United States
OnsiteFull Time
Experience supervising retail/store operations; knowledge of cash handling, loss prevention, merchandising, inventory, and register/IT basics; ability to train and coach associates, resolve customer escalations, and meet sales goals.
1mo
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Specialist, Behavior, (ESE)
Fort Myers, Florida, United States
OnsitePart Time
3+ YOEBachelor's in education (Master's preferred), valid Florida ESE teaching certificate, 3 years of effective teaching/ESE experience, certification in de-escalation/physical intervention, strong communication and analytical skills.
3w
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Freedom Boat Club - Member Experience Center Representative
Venice, Florida, United States
$37k-$48k/yr RemoteFull Time
2+ YOE2–3 years customer service experience, de-escalation skills, proficiency with Salesforce, Sales Optima, Microsoft Office Suite and Teams, protect member data, high school diploma, pass drug screen/background check.
Salesforce, Sales Optima, Microsoft Office Suite, Microsoft Teams, Fleetio, RingCentral
2mo
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Full Time Table Games Dealer - Dual Rate Floor Supervisor
Immokalee, Florida, United States
OnsiteFull Time
Conduct table games, deliver high-level customer service, follow gaming regulations and company policies, pass background checks and obtain gaming licensure, stand and perform physical tasks up to 20 lbs, de-escalate customer conflicts.
2mo
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Social Media Specialist
Neenah or Brea or Fort Myers or Pasig or Belize City or Mexico City
HybridFull Time
2+ YOE2 years customer service/public relations or writing experience, high school diploma required (BA preferred), strong written communication, platform knowledge (Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest), Microsoft Suite proficiency, ability to identify adverse events and escalate per SOPs.
Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
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