136 escalations jobs at 70 companies in Miami, FL

1mo
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Supervisor of Resolutions / Escalations
Sunrise, Florida, United States
$60k/yr OnsiteFull Time
Choice Home Warranty
Choice Home Warranty: Provider of residential home warranty and service contract plans.
3+ Mgmt3+ years supervisory experience in escalations or customer service, strong coaching and analytical skills, proficiency with Microsoft Office/Excel, experience managing KPIs and process improvements; bachelor's degree preferred.
Microsoft Office, Microsoft Excel
2w
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Youth Wellness Advocate - Behavioral Health
Davie, Florida, United States
$16-$17/hr OnsiteFull Time
Adolescent Wellness Academy
Adolescent Wellness Academy: Provide intensive mental health therapy programs for teenagers.
Experience working with adolescents, de-escalation and documentation skills, bilingual English/Spanish required; emotionally regulated and able to escalate clinical concerns.
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
6d
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Vice President Joint Venture Partnerships
Fort Lauderdale or Houston
OnsiteFull Time
Hotwire Communications
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
4d
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Client Success Representative (Remote, Contract)
Poland or Boca Raton
RemoteContract
INFUSE
INFUSE: Provides B2B lead generation and data-driven marketing services.
Proven client-relationship experience, strong communication and interpersonal skills, ability to manage priorities, handle escalations, and perform administrative tasks.
6d
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Teller Part Time Palmetto Bay
Miami, Florida, United States
OnsitePart Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
0.5+ YOE6+ months customer-facing experience or equivalent; cash-handling, accurate transaction processing, strong communication, follow policies and escalate issues.
3w
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Mental Health Technician
Tamarac, Florida, United States
$19-$21/hr OnsiteFull Time
We Level Up
We Level Up: Provides residential mental health and substance abuse treatment services.
1+ YOE1+ years mental health experience, CPR certification, crisis intervention/de-escalation skills, EHR documentation ability, strong communication and teamwork.
3w
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Retail Supervisor-CORAL RIDGE
Fort Lauderdale, Florida, United States
$19/hr OnsiteFull Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior retail supervisory experience, proven sales and customer-service results, ability to coach and de-escalate, high school diploma or equivalent required.
4d
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Patient Representative Coordinator
Lauderhill, Florida, United States
OnsiteFull Time
Sanitas Medical Center
Sanitas Medical Center: Provides comprehensive primary and urgent care medical services.
1+ YOEHigh school diploma,1-3 years customer-facing experience, strong communication, computer and scheduling skills, ability to handle escalations and protect PHI.
eCW, Leap, Availity, POS
5d
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Asset Protection Detective, Dadeland - Full Time
Miami, Florida, United States
$17-$26/hr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Observe and investigate suspicious activity, partner with law enforcement, prepare reports, apply de-escalation, and support shortage reduction while handling sensitive information.
4d
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Compliance Lead
Plantation, Florida, United States
OnsiteFull Time
Inspected
Inspected: Remote virtual inspection and permitting platform for construction projects.
5+ YOE5+ years regulatory compliance or municipal permitting experience; supervisory/lead experience; strong statutory research, professional writing, escalation, and stakeholder-management skills.
Microsoft Office, Google Workspace, CRM systems, Permit Hub, document-management systems
1mo
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Traffic Logistics Coordinator
Sweetwater, Florida, United States
OnsiteFull Time
King Ocean Services
King Ocean Services: Provides maritime cargo transportation and logistics services across the Americas.
Basic knowledge of logistics and container operations (FCL/LCL); familiarity with Octopi and GDZ; strong attention to detail, communication, follow-up, prioritization, and escalation skills.
Octopi, GDZ, ECS
3w
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Mental Health Tech, Behavioral Treatment Unit, Jackson Behavioral Health, Full-Time, Nights
Miami, Florida, United States
OnsiteFull Time
Jackson Health System
Jackson Health System: Operates a network of public hospitals and medical clinics.
0+ YOEProvide patient observations and direct care in a behavioral treatment unit, use de-escalation techniques, assist with activities of daily living, and document patient status.
2w
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Retail Support Specialist
Coral Springs, Florida, United States
$26/hr OnsiteFull Time
DSI Systems
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication, multitasking across systems, handling escalations professionally, detail-oriented problem solving, flexible to work evenings/weekends/holidays.
1mo
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Managed Svcs Service Manager III
Tampa or Miami
$80k-$120k/yr HybridFull Time
Equinix
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
Owning post-sale account support, resolving escalations, driving service improvement and QBRs, preparing reports, and managing cross-functional follow-up actions.
1w
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Associate - Verifications
Hollywood, Florida, United States
HybridFull Time
Hard Rock Digital
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
Perform identity verifications, risk-based decisions, KYC/AML compliance, customer communication, and shift escalation; strong attention to detail and data protection awareness.
2w
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MHT (Full-Time)
South Miami, Florida, United States
OnsiteFull Time
Larkin Community Hospital
Larkin Community Hospital: Operates teaching hospitals providing acute and behavioral healthcare services.
BLS required; previous mental/behavioral health experience desirable. Knowledge of mental health disorders, crisis intervention, and de-escalation; strong communication and teamwork skills.
1mo
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Risk Management/ Medical record
Boca Raton, Florida, United States
OnsiteFull Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Operator of behavioral health and addiction treatment facilities.
1+ MgmtBachelor's in clinical healthcare, risk management, business or related; supervisory experience; certifications in CPR and de-escalation/restraint; knowledge of clinical risk, incident reporting, and compliance.
1w
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GSOC Team Lead (Swing Shift)
Boca Raton, Florida, United States
OnsiteFull Time
Crisis24
Crisis24: Integrated risk management and global crisis response solutions.
2+ YOE2+ years GSOC or security operations experience, demonstrated leadership, strong incident monitoring and escalation skills, excellent written and verbal communication, multitasking under pressure.
GSOC monitoring platforms, mass notification systems, VMS/CCTV, access control platforms, intelligence systems
4w
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Store Manager - Aventura Mall
Aventura, Florida, United States
OnsiteFull Time
BYLT Basics
BYLT Basics: Premium transitional apparel for active and professional lifestyles.
Manage daily store operations, lead and schedule staff, handle inventory and cash procedures, enforce SOPs, resolve customer escalations, and maintain store appearance and safety.