142 escalations jobs at 72 companies in Lago Vista, TX
3mo
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Customer Care Escalations Associate (Property Tax)
Rochester or Dallas or Austin
$39k-$46k/yr RemoteFull Time
3+ YOE3+ years in customer support; tax/banking/mortgage/real estate industry experience; HS diploma required; strong communication and problem-solving; proficient with Microsoft; able to manage high-volume, fast-paced environment.
Microsoft Office, Multiple systems
1d
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Security Engineer – Sec Escalations, Security Escalations
Austin or Seattle or Herndon
$178k-$227k/yr OnsiteFull Time
3+ YOERequires 3+ years in security risk mitigation and scripting, programming, and security code review; two programming languages; security engineering expertise; and experience leading or mentoring engineering teams.
Scala, Java, Python, C, C++, Go, AWS, AI
4d
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Member Experience Escalation Adv./Team Lead
United States or Austin
RemoteFull Time
3+ YOEAssociate's degree and 3+ years in contact centers, including 2+ years in health insurance or healthcare; 1+ year handling escalated calls. Requires MS Office, contact center tools, coaching, and advanced problem-solving skills.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel
2mo
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Member Experience Specialist, Phone Support
Austin, Texas, United States
OnsiteFull Time
1+ YOE1–5 years phone-based support experience; exceptional verbal communication, quick thinking, de-escalation skills, tech-savviness with support tools, attention to detail, and ability to triage and escalate issues.
2mo
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Waterpark Bag Check Attendant
Sandusky or Round Rock or Pocono Manor or Spotsylvania
OnsiteMultiple Commitments Available
Greet guests, enforce bag policies, inspect items, de‑escalate, stand for long periods.
1mo
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Supply Chain Buyer
Austin or New York City or San Francisco or Seattle
$138k-$170k/yr OnsiteFull Time
Experienced buyer with heavy PO management, ERP hygiene, escalation skills, and ability to expedite parts; Excel and SQL fluency preferred.
ERP, NetSuite, Zip, Microsoft Excel, SQL
3w
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Senior Site Reliability Engineer
Reston or Austin
$81k-$187k/yr OnsiteFull Time
3+ YOEProvide SRE escalation, automate tasks, manage complex change requests, mentor SREs, and support large-scale production reliability.
Linux, Unix, Docker, Kubernetes, Terraform, Bash, Perl, Python, Ruby, JavaScript, Java, Chef, Puppet
1w
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Unarmed Flex Officer
Austin, Texas, United States
$18-$20/hr FieldPart Time
Requires schedule flexibility for recurring extra hours, customer service, report writing, de-escalation understanding, diligence, accountability, and trustworthy conduct.
Chime
1mo
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GRC TPRM Assessment and Remediation SME
Sunnyvale or Austin
$80k-$140k/yr RemoteFull Time
5+ years in cybersecurity/TPRM/GRC with hands-on experience running vendor assessments, managing CAPs, stakeholder escalation, and producing leadership reports.
SIG, CAIQ, NIST CSF, ISO 27001, SOC 2, OneTrust, Archer, ServiceNow GRC, SupplierNinja, Wrike, AirTable, Jira
2w
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Sr Customer Success Expert II
Englewood or Austin or Montreal or Toronto
$102k-$125k/yr RemoteFull Time
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
5d
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Retail Sales Support-WOLF RANCH TOWN CENTER
Georgetown, Texas, United States
$13/hr OnsitePart Time
Retail sales experience, customer-first mindset, communication skills, adaptability, de-escalation ability, and availability for varied evening, weekend, and holiday shifts.
2mo
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
0.5+ YOEBachelor's in IT/CS required, 6+ months technical support experience, strong troubleshooting, familiarity with Windows and macOS, excellent communication, and ability to document and escalate issues.
Windows, macOS
4w
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Manager, Technical Services
Austin, Texas, United States
$133k-$261k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in technical support or services,2+ years leading technical teams,experience with escalations,case management,operational improvement and cross-functional collaboration.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1mo
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Supplier Business Manager (B3)
Austin, Texas, United States
$88k-$121k/yr OnsiteFull Time
Leads supplier projects, resolves tactical supply chain issues, supports procurement escalation, drives cost reduction and capacity readiness, and collaborates cross-functionally.
4w
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Entra ID & AD Architect
Austin or Richardson
$124k-$208k/yr OnsiteFull Time
15+ YOEDesign and operate hybrid identity (Entra ID/AD), mentor engineers, own architecture and escalations; requires 15+ years experience and bachelor in computer science.
Entra ID, Active Directory, Entra Connect, Cloud Sync, SSO, SAML, OIDC, App Proxy, B2B, B2C, Entra ID Governance, dynamic groups, Entra ID Protection, Defender for Identity, PowerShell, Microsoft Graph API
3w
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Teacher Assistant, Special Education ECSE (2026-2027 School Year) (10150)
Cedar Creek, Texas, United States
$15-$18/hr OnsiteFull Time
Assist students with disabilities, implement IEPs, apply de-escalation/CPR/First Aid techniques, use instructional strategies, and perform clerical and classroom support.
1mo
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Provide technical support and coaching to call center representatives, document calls for quality and training, handle escalated calls, monitor performance metrics, and assist supervisors.
6d
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
1d
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National Accounts Coordinator
Pearland or Nashville or San Antonio or McAllen or Carrollton or Austin
OnsiteFull Time
High school diploma required; bachelor's degree preferred. Requires escalation customer service, purchasing, purchase order, computer, organization, communication, and recordkeeping experience.
ServiceTrade, Microsoft Office Suite
3w
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Program Management Assistant
Pflugerville, Texas, United States
OnsiteFull Time
Support program manager by generating reports, coordinating cross-functional teams, monitoring project metrics, escalating operational and supply-chain issues, and preparing customer presentations.