Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Stewart Moving & Storage: Provider of local, long-distance, and international moving and storage services.
Communicate with customers, schedule and coordinate moves, manage job folders and paperwork, coordinate vendors, escalate issues, and handle recurring calls.
ADTNYSE: ADT: Provides electronic security, automation, and alarm monitoring services.
1+ YOEInbound sales/retention on phone, proven closing and de-escalation skills, strong listening and multitasking, 1+ year sales or retention experience preferred.
Youth Crisis Center: Provides emergency shelter and counseling services for at-risk youth.
1+ YOEHigh school diploma, 1 year working with at-risk youth, knowledge of trauma-informed care, crisis intervention, documentation skills, and ability to de-escalate situations.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior retail supervisory experience preferred; proven sales and customer service results; strong communication, coaching, and de-escalation skills; high school diploma or GED.
Bradford Health Services: Provides substance abuse treatment and mental health recovery services.
Master's degree required; clinically licensed or license eligible; experience in addiction and mental health; proficiency in CBT, DBT, MI, assessment, treatment planning, documentation, and de-escalation.
Vault Roofing: Provider of residential and commercial roofing and exterior remodeling.
Field production management experience in roofing/exterior remodeling, crew and subcontractor management, scheduling, permitting, budget auditing, safety oversight, vendor relations, and customer escalation resolution.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
7+ YOE7+ years client-facing experience managing executive relationships and escalations; demonstrated leadership; experience with Salesforce and ServiceNow; knowledge of mortgage origination ecosystem and SaaS metrics preferred.
General RV Center: Retailer of new and used recreational vehicles and parts.
Supervise delivery process and teams, ensure units are prepped/cleaned, provide training and escalate issues; retail customer-service and leadership experience required, high school diploma required.
Feathr: Marketing and fundraising platform for nonprofit organizations.
2+ YOE4+ Mgmt4+ years managing direct reports, 2+ years customer-facing service delivery, MarTech/SaaS or agency background, proven systems-building and escalation ownership, hiring and performance management experience.
eClerxNational Stock Exchange of India: ECLERX: Provides business process management and data analytics services globally.
8+ YOE1+ Mgmt8+ years end-to-end mortgage processing experience, 1–2 years supervisory experience preferred; deep knowledge of agency guidelines, LOS and AUS; strong auditing, compliance, and escalation skills.
Loan Origination Systems (LOS), Desktop Underwriter/Loan Product Advisor, Automated Underwriting Systems (AUS)
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
Lead service delivery for premium client accounts, manage escalations, coordinate cross-functional teams, deliver client reports, and maintain service health; strong client communication and problem-solving required.
Strive Pharmacy: Personalized pharmaceutical compounding and custom medication production.
Unarmed, W-2 on-site role requiring completion of internal EHS/security training, verbal de-escalation, CPR/first aid, high school diploma, strong observation and reporting skills.
Williams-SonomaNYSE: WSM: Retails home furnishings, kitchenware, and specialty home products
1+ years customer service experience, strong communication and de-escalation skills, tech-savvy, able to navigate multiple systems, must have a home computer meeting specified hardware/software requirements.
Google Chrome, Microsoft Defender, Windows 11, Mac IOS 13