Dillon or Houston or Texas or Ohio or Pennsylvania or Massachusetts or South Carolina or New Jersey
OnsiteFull Time
Precision Castparts Corp.NYSE: BRK.B: Manufacturer of complex metal components for aerospace and industrial markets.
2+ MgmtLead and manage regional IT support teams, handle escalations, support endpoints and shop-floor systems, document requirements, and collaborate with security/infrastructure; 2+ years IT management experience and bachelor\u0002s preferred.
Active Directory, Windows, Window Server, SCCM, ServiceNow, SQL
AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
Houston, Texas, United States
$45k-$75k/yrFieldFull Time
Amtex Insurance: Provides personal and commercial insurance products to Texas residents.
Manages multiple locations, hires and trains agents, sets goals and schedules, evaluates performance, handles escalated customer issues, and monitors service and attendance.
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
Innovapptive: Connected worker platform for industrial maintenance and operations.
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Allura: Manufactures and distributes fiber cement siding and building materials.
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
5+ YOE2+ MgmtBSN required, current Texas RN licensure, CPR and hospital de-escalation certifications, 5 years psychiatric experience and 2 years management experience.
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Retail supervisory experience with ability to manage staff, meet sales KPIs, handle customer escalations, operate POS/MPOS and store technology, lift up to 50 lbs, stand and walk constantly, and be legally authorized to work in the U.S.; visa sponsorship not available.
WorleyASX: WOR: Provides engineering and project delivery services for energy and resources.
5+ YOEPrepare and coordinate project cost reports, ensure accuracy and timeliness, liaise with project management, perform cost escalation evaluations, and make site visits; typically requires a university degree or equivalent and 5+ years' experience.
AlphaGraphics: A franchise printing and marketing center.
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
Nexus Health Systems: Specialized neuro-rehabilitation and pediatric inpatient medical care provider.
1+ YOEHigh school diploma or equivalent; 1 year institutional or commercial food service preferred; Food Handlers Certification; training in behavioral management and de-escalation; certification in behavior management.
United Protective Services: Provides professional security guard and protective patrol services.
High school diploma or GED required. Responsible for hotel patrols, access management, incident response, emergency coordination, conflict de-escalation, and detailed activity logging.
Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yrOnsiteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
2+ YOERequires 2+ years in contact center, customer support, customer operations, or a similar customer-facing environment; professional English and Spanish fluency; analytical, communication, escalation-management, and problem-solving skills.
Microsoft Excel, Electronic Data Interchange (EDI), AI tools