36 escalations manager jobs at 29 companies in Clearwater, FL
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AML Escalations Manager - Vice President
Chicago or Tampa
$96k-$153k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
7+ YOE7+ years in banking/AML/financial crimes investigations or related fields, people leadership, strong AML/KYC expertise, operational management, and stakeholder influence.
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
7+ YOEBachelor’s degree and 7+ years in operations, program management, or military support; staffing, data tracking, communication, escalation, credentialing, and clearance-process experience required.
Amerit Fleet Solutions: Provides maintenance and repair services for commercial vehicle fleets.
Experience with electric and/or autonomous vehicles required; proven team leadership, HR management, technician development, KPI-driven problem solving, and customer-facing escalation skills.
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yrHybridFull Time
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yrOnsiteFull Time
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
Spectrio: Provider of technology-enabled customer engagement and digital signage solutions.
5+ YOE2+ MgmtManage and mentor an agile software engineering team; 2+ years people management, 5+ years software engineering, OOP and architectural design experience, cloud (AWS), Docker, CI/CD, Agile, cross-functional collaboration, production escalation management.
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations and associates, drive sales and merchandising, enforce policies, and handle customer escalations; ability to lift up to 50 lbs and work standing shifts.
LifeCare Home Health Family: Provide Medicare-certified home health and hospice care services.
2+ YOEActive unencumbered RN or LPN/LVN license, 2–3 years clinical nursing experience, strong triage and clinical decision-making skills, de-escalation ability, and EVV or care management software experience preferred.
Plasma-Therm: Manufactures advanced plasma-processing equipment for the semiconductor industry.
5+ YOE3+ MgmtBachelor's in engineering or equivalent experience, 5–7 years semiconductor field engineering, 3+ years supervisory experience, strong electro-mechanical and vacuum knowledge, crisis escalation and customer communication skills, ability to travel 25–30%.
Team Velocity: Provider of a digital retailing platform for automotive dealerships.
3+ YOE3+ years in digital operations or website management, strong escalation and cross-functional coordination experience, proficiency with project management/ticketing tools, excellent communication and troubleshooting skills.
Activated Insights: Software and analytics for senior living experience management.
2+ YOERequires 2+ years as a Product Owner, product operations, or escalated application support; agile backlog and ceremony experience, strong analytical and communication skills, and documentation expertise.
Ensemble Health Partners: Manages financial operations and technology for healthcare organizations.
5+ YOESenior executive with 5+ years leading enterprise-level client partnerships and revenue cycle operations in healthcare; executive presence with C-suite stakeholders; experience with governance, escalations, and leading senior teams; comfortable with ~75% travel.
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
Provide technical support for client inquiries, manage transactions to meet SLAs, document interactions, follow processes, update RAVE, and escalate issues as needed.
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$85k-$105k/yrHybridFull Time
Osaic: Wealth management platform for independent financial professionals
7+ YOERequires 7+ years of financial services experience, complex escalation resolution, root cause analysis, process improvement, advanced communication, analytical, organizational, and stakeholder management skills.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Hilton Grand VacationsNYSE: HGV: Sells and manages vacation ownership interests and luxury resorts.
Deliver welcoming guest service, verify presentation qualifications, manage registration forms and guest assignments, update guest information, answer calls, research issues, and escalate concerns when needed.