36 escalations manager jobs at 29 companies in Clearwater, FL

3w
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AML Escalations Manager - Vice President
Chicago or Tampa
$96k-$153k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
7+ YOE7+ years in banking/AML/financial crimes investigations or related fields, people leadership, strong AML/KYC expertise, operational management, and stakeholder influence.
3d
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Human Performance Operations Manager
Tampa or United States or North America
$111k-$150k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
7+ YOEBachelor’s degree and 7+ years in operations, program management, or military support; staffing, data tracking, communication, escalation, credentialing, and clearance-process experience required.
Program Management Tool (PMT)
3w
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AV/EV Fleet Maintenance Manager
Tampa, Florida, United States
$105k-$115k/yr OnsiteFull Time
Amerit Fleet Solutions
Amerit Fleet Solutions: Provides maintenance and repair services for commercial vehicle fleets.
Experience with electric and/or autonomous vehicles required; proven team leadership, HR management, technician development, KPI-driven problem solving, and customer-facing escalation skills.
1w
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Manager I - Clinical Solutions Manager
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yr HybridFull Time
Elevance Health
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
2mo
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Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
2mo
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Software Engineering Manager
Tampa, Florida, United States
RemoteFull Time
Spectrio
Spectrio: Provider of technology-enabled customer engagement and digital signage solutions.
5+ YOE2+ MgmtManage and mentor an agile software engineering team; 2+ years people management, 5+ years software engineering, OOP and architectural design experience, cloud (AWS), Docker, CI/CD, Agile, cross-functional collaboration, production escalation management.
.NET, Java, Python, JavaScript/Node.js, AWS, Docker, CI/CD, Zendesk, Jira
1mo
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Security Account Manager Retail
Lakeland, Florida, United States
OnsiteFull Time
Allied Universal
Allied Universal: Global provider of security guard and facility management services.
2+ YOEManage day-to-day security operations, supervise hiring/training/scheduling/payroll, ensure contract compliance, handle escalations, and maintain client relationships; minimum 2 years supervisory/management experience and four-year degree in related field.
WinTeam
3w
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8552 - Assistant Store Manager PT
Wesley Chapel, Florida, United States
OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations and associates, drive sales and merchandising, enforce policies, and handle customer escalations; ability to lift up to 50 lbs and work standing shifts.
MPOS, Lids Custom
3d
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Weekend Clinical Care Manager
Tampa, Florida, United States
RemotePart Time
LifeCare Home Health Family
LifeCare Home Health Family: Provide Medicare-certified home health and hospice care services.
2+ YOEActive unencumbered RN or LPN/LVN license, 2–3 years clinical nursing experience, strong triage and clinical decision-making skills, de-escalation ability, and EVV or care management software experience preferred.
Electronic Visit Verification (EVV), AlayaCare, HIPAA
3w
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Palm Harbor, Florida - District Manager
Palm Harbor, Florida, United States
OnsiteFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
2+ YOEMulti-unit retail leadership experience, staff hiring and coaching, scheduling and budgeting, inventory control, customer escalation resolution, valid driver's license, pass background/drug screen.
MS Office
1mo
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Regional Field Service Manager
St. Petersburg, Florida, United States
FieldFull Time
Plasma-Therm
Plasma-Therm: Manufactures advanced plasma-processing equipment for the semiconductor industry.
5+ YOE3+ MgmtBachelor's in engineering or equivalent experience, 5–7 years semiconductor field engineering, 3+ years supervisory experience, strong electro-mechanical and vacuum knowledge, crisis escalation and customer communication skills, ability to travel 25–30%.
Jira Service Management, ERP, SEMI E10
4w
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Special Operations Website Specialist (SpecOps)
Tampa or United States
$65k/yr RemoteFull Time
Team Velocity
Team Velocity: Provider of a digital retailing platform for automotive dealerships.
3+ YOE3+ years in digital operations or website management, strong escalation and cross-functional coordination experience, proficiency with project management/ticketing tools, excellent communication and troubleshooting skills.
Apollo
2mo
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Operations Core Project Lead Analyst Vice President
Tampa, Florida, United States
$114k-$171k/yr HybridFull Time
Citi
CitiNYSE: C: Global diversified financial services holding.
6+ YOE6+ years relevant experience, subject-matter expertise in product or process, bachelor’s degree (master’s preferred), project management of scope/schedule/budget, stakeholder management, risk escalation, and compliance awareness.
2d
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Product Owner, Experience Management
Tampa or Idaho Falls
RemoteFull Time
Activated Insights
Activated Insights: Software and analytics for senior living experience management.
2+ YOERequires 2+ years as a Product Owner, product operations, or escalated application support; agile backlog and ceremony experience, strong analytical and communication skills, and documentation expertise.
Jira, Trello, ClickUp
1mo
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AVP Partnership Success
United States or Tampa
$140k-$190k/yr FieldFull Time
Ensemble Health Partners
Ensemble Health Partners: Manages financial operations and technology for healthcare organizations.
5+ YOESenior executive with 5+ years leading enterprise-level client partnerships and revenue cycle operations in healthcare; executive presence with C-suite stakeholders; experience with governance, escalations, and leading senior teams; comfortable with ~75% travel.
1w
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Senior Advisor, SBL Solutions - RJ Bank
Saint Petersburg, Florida, United States
HybridFull Time
Raymond James
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
1+ YOEAdvanced knowledge of securities-based lending, loan structure, collateral and documentation; strong communication, escalation management, and coaching experience.
3w
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Sr. Mail Room Associate
Tampa, Florida, United States
$18-$19/hr OnsiteFull Time
Wipro
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
Provide technical support for client inquiries, manage transactions to meet SLAs, document interactions, follow processes, update RAVE, and escalate issues as needed.
RAVE
2d
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Sr. Operations Consultant, Business Excellence
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$85k-$105k/yr HybridFull Time
Osaic
Osaic: Wealth management platform for independent financial professionals
7+ YOERequires 7+ years of financial services experience, complex escalation resolution, root cause analysis, process improvement, advanced communication, analytical, organizational, and stakeholder management skills.
Lean, Six Sigma
2d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
1w
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Guest Reception Representative
Saint Petersburg, Florida, United States
OnsiteFull Time
Hilton Grand Vacations
Hilton Grand VacationsNYSE: HGV: Sells and manages vacation ownership interests and luxury resorts.
Deliver welcoming guest service, verify presentation qualifications, manage registration forms and guest assignments, update guest information, answer calls, research issues, and escalate concerns when needed.