60 escalations manager jobs at 39 companies in Delaware, OH
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Assistant Store Manager
Columbus, Ohio, United States
OnsiteFull Time
Supervise staff, provide customer service, manage inventory and merchandising, conduct training and scheduling, handle customer escalations.
1mo
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Nurse Manager
Columbus, Ohio, United States
$95k-$109k/yr OnsiteFull Time
4+ YOE2+ MgmtValid state RN license, BSN required (MSN preferred), 4+ years nursing (incl. 2 years behavioral health) and 2 years management, basic computer skills, documentation and de-escalation ability.
1mo
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Manager, Investor Services
United States or New York City or Columbus or Austin or San Francisco
$147k-$203k/yr RemoteFull Time
5+ YOE5+ years in operations or program management; experience leading complex cross-functional initiatives, operational execution, escalation management, governance, stakeholder influence, and strong written/verbal communication.
ChatGPT, Glean, Claude, Delphina
2mo
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Manager In Training
Galion, Ohio, United States
$15-$17/hr OnsiteFull Time, Part Time
Ability to supervise staff, manage daily car wash operations, handle customer escalations, schedule shifts, perform cash handling, and communicate via email and phone. High school diploma required; ability to work flexible hours, lift moderate weight, and work outdoors.
1w
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Business Insurance Manager
Tempe or Columbus or San Antonio
OnsiteFull Time
Experience building insurance servicing operations, designing workflows and escalation paths, driving cross-functional initiatives, stakeholder management, process improvement, and working knowledge of AI/ML concepts.
6d
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Residential Program Manager
Columbus, Ohio, United States
OnsiteFull Time
Master’s degree, LSW or LPC, SPMI or SUD experience, crisis intervention and de-escalation skills, community resource knowledge, management experience preferred, and valid driver's license with insurance.
1w
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Manager, Customer Success
United States or Dublin
$85k-$110k/yr RemoteFull Time
6+ YOE3+ MgmtBachelor's degree, 3+ years people leadership, 6+ years insurance experience (P&C preferred), ability to manage escalations, data-driven decision making, knowledge of digital insurance platforms and APIs.
Customer Success Platforms, APIs, Slack
2mo
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Global Customer Quality Manager
Westerville, Ohio, United States
OnsiteFull Time
7+ YOE7+ years in quality, manufacturing, or customer quality; experience managing global customer accounts and escalations; strong problem-solving and cross-functional leadership.
8D, Root Cause Analysis, PFMEA
2mo
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Nurse Manager (RN)
Dublin, Ohio, United States
OnsiteFull Time
1+ YOERN license, associate degree in nursing, 1 year psychiatric experience preferred, CPR and de-escalation certification within 30 days.
2w
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Nursing Manager
Hilliard, Ohio, United States
$120k-$135k/yr OnsiteFull Time
5+ YOE2+ MgmtCurrent Ohio RN license, BLS and crisis de-escalation, 5+ years nursing experience with 2+ years supervisory experience, master’s preferred, experience in substance abuse/behavioral health.
1w
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Customer Operations Manager
Austin or Dublin
$71k-$114k/yr HybridFull Time
4+ YOE4+ years in billing/revenue/quote-to-cash operations, deep CPQ/order-to-cash knowledge, Salesforce experience, strong analytical and communication skills, ability to lead cross-functional teams and manage high-severity escalations.
Salesforce, CPQ, ERP, CRM
2w
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Nurse Manager
Columbus, Ohio, United States
$44-$68/hr OnsiteFull Time
2+ YOE1+ MgmtCurrent RN license in Ohio, CPR and de-escalation/restraint certification, 2 years RN experience required (3 preferred), BSN preferred, 1 year charge/admin experience required; recruitment, training and policy duties.
5h
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Retail Assistant Store Manager-Easton Station
Columbus, Ohio, United States
$24-$30/hr OnsiteFull Time
Retail management experience preferred, with proven sales, customer experience, and operational results. Requires communication, coaching, adaptability, de-escalation, and availability for evenings, weekends, and holidays.
Employee Assistance Program (EAP), DailyPay, Care.com, Guild
1mo
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Assistant Manager
Columbus, Ohio, United States
OnsiteFull Time, Part Time
2+ YOELead store teams, drive sales and operations, provide coaching, de-escalate situations; ability to lift 40 lbs, stand for long periods, flexible schedule including nights/weekends/holidays; 2+ years leadership experience in retail preferred.
5d
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Case Manager
Columbus, Ohio, United States
$21-$24/hr FieldPart Time
3+ YOEHigh school diploma/equivalent and 3+ years in social work required. Chemical dependency certification or social work licensure preferred; CPR, First Aid, de-escalation training, valid driver's license, insurance, and Excel skills required.
Microsoft Excel
2mo
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9141 - Assistant Store Manager PT
Columbus, Ohio, United States
OnsitePart Time
Manage store sales and staff, execute visual merchandising and inventory tasks, operate MPOS/POS systems, lift up to 50 lbs, stand and walk frequently, resolve customer escalations, recruit/train associates.
MPOS, Lids Custom, Point-of-Sale
6d
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Sr. Account Operations Manager - Prior Authorization Network
Columbus or Irving or Atlanta or Alpharetta
$76k-$126k/yr HybridFull Time
4+ YOEBachelor’s degree or equivalent education and 4+ years in account operations, account management, customer success, sales, or related client-facing work. Requires communication, organization, data analysis, and escalation management skills.
Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint, NCPDP
2mo
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Registered Nurse (RN) – Nurse Manager
Dublin, Ohio, United States
OnsiteFull Time
1+ YOEAssociate's degree in nursing, current state RN license, critical thinking and decisive judgment required. One year of psychiatric healthcare experience preferred; CPR and de-escalation certification required within 30 days.
6d
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Assistant Manager Production Operations (12149)
Marysville, Ohio, United States
OnsiteFull Time
8+ YOE2+ MgmtBachelor’s degree in business, operations, or equivalent experience; 8 years in manufacturing, production control, quality, or supply chain; 2+ years leading cross-functional cadence and escalation.
Manufacturing Systems, Line control, A3, Pareto, ETA Management System
2w
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Project Coordinator
Columbus, Ohio, United States
OnsiteFull Time
2+ YOE2+ years coordinating projects/orders in operations or customer-facing execution roles; proficiency with ERP and Microsoft Office; ability to prioritize queues, communicate with customers, and escalate issues.
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
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