39 escalations manager jobs at 20 companies in Elyria, OH
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Case Manager
Cleveland, Ohio, United States
$21-$24/hrOnsitePart Time
Personal Growth Counseling Services: Provides outpatient mental health and addiction recovery services.
3+ YOEProvide clinical case management, crisis de-escalation, referrals, documentation within 24-48 hours; High School diploma, 3+ years social work experience, valid driver's license, First Aid/CPR/de-escalation certification within 90 days.
Restore Hyper Wellness: Retail provider of science-backed wellness and recovery therapies.
1+ YOEHigh school diploma,1+ year management or supportive leadership experience,customer-facing and sales experience preferred,conflict de-escalation,intermediate computer skills,strong communication.
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Retail leadership with team management, sales performance, customer escalation resolution, inventory and operations oversight, ability to lift up to 50 lbs, frequent standing/walking, and strong verbal communication.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail management experience delivering sales and operational results, ability to hire/develop/coach associates, strong communication and de-escalation skills, availability for varied shifts including evenings, weekends, and holidays, ability to lift up to 50 lbs.
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
Coordinating national projects, interfacing with project teams and customers, generating reports, tracking deliverables, escalating issues, and creating project schedules; strong analytical, communication, and advanced Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Brookfield Properties: Developing and managing a global real estate portfolio.
3+ YOEProvide end-user and operational support for property management technologies; troubleshoot financial workflows; manage tickets; document and escalate defects.
Swagelok: Manufactures and sells industrial fluid system components and assemblies.
Provide leadership for site manufacturing to achieve safety, cost, quality and delivery goals; manage staffing, scheduling, escalation, problem solving, and performance management.
SDMyers: Maintains electrical transformers through testing, monitoring, and professional training.
Review and manage contracts, purchase orders, NDAs, MSAs, bids, and proposals; coordinate RFPs and vendor onboarding; administer contract management and legal ticketing systems; partner with legal counsel on compliance and escalations.
FIT Technologies: Managed IT services and support provider for businesses.
Provide technical direction and mentorship to a helpdesk team, manage escalations, troubleshoot Windows/AD/Microsoft 365 issues, document resolutions, and meet SLA and customer service standards.
Microsoft Windows, Active Directory, Microsoft 365, Group Policy, Microsoft Office, Microsoft developer tools, Antivirus, remote connection technologies, TCP/IP, VLANs
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Customer service experience; ability to handle multiline phone system, schedule appointments, process payments and invoices, manage medical records, de-escalate conflicts, and perform light hospital maintenance.
Team WendyLondon Stock Exchange: AVON: Designs and manufactures protective headgear for military and first responders.
Manage and lead frontline production teams, execute shift production plans, ensure safety and quality, make real-time production decisions, escalate risks, and comply with export-control and work-authorization requirements.
The MetroHealth System: Integrated public health system providing comprehensive medical and trauma services.
Current Ohio RN license and BLS required (BLS may be obtained within 90 days); graduate of accredited nursing program; competency in assessment, de-escalation, crisis management, and group facilitation.
Field Superintendent-Existing Installation (Cleveland, OH, US)
Cleveland, Ohio, United States
OnsiteFull Time
SchindlerSIX Swiss Exchange: SCHN: Manufactures, installs, and services elevators and escalators.
3+ YOE1+ MgmtHigh school diploma, 3+ years installation/service experience with elevators/escalators, 1+ year lead mechanic or supervisory experience, strong communication and leadership, ability to manage quality, safety, training, and route programs.
TargetNYSE: TGT: Operates a chain of general merchandise stores and supermarkets.
Must be 18+, high school diploma or equivalent, able to lift/move up to 40 lbs, climb ladders, follow AP policies including lawful apprehension, work flexible schedules (nights/weekends/holidays), communicate effectively, use surveillance and case management systems, and de-escalate situations.
Target's video surveillance system, case management system, handheld scanners
Concora Credit: Provider of non-prime consumer credit and financing solutions.
Lead recovery team to meet KPIs, coach staff, handle escalations, ensure compliance, analyze reports; high school diploma/GED and call center recovery experience required.
The Centers: Providing integrated healthcare, early learning, and workforce services to families.
5+ YOEMSW or BSN with active LISW or RN licensure; minimum 5 years in community mental health/psychiatric/healthcare settings; leadership experience, Microsoft Office proficiency, de-escalation and HIPAA compliance.