54 escalations manager jobs at 25 companies in Ledyard, CT
4d
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Manager
Windsor or Union or New York City
$78k-$165k/yr HybridFull Time
5+ YOE2+ MgmtBachelor’s degree in a business-related field, 5+ years in investor services or fund administration, and 2+ years managing people. Requires client escalation, process improvement, compliance, and fund operations experience.
1mo
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Behavior Manager
East Hartford, Connecticut, United States
OnsiteFull Time
Provide classroom behavior management, de-escalation, supervision, implement treatment plans, complete behavior tracking, and collaborate with staff; some college coursework and experience with disruptive behavior preferred.
3mo
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Quality Manager
East Providence, Rhode Island, United States
$130k-$150k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years quality experience in automotive manufacturing, 3+ years people leadership, strong knowledge of IATF 16949/ISO 9001, APQP/PPAP, PFMEA, SPC, MSA, 8D, supplier quality and customer escalation management.
APQP, PPAP, PFMEA, SPC, MSA, Gage R&R, 8D, QMS
2mo
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Plan Management Manager
Hartford or Connecticut
$97k-$122k/yr HybridFull Time
6+ YOE2+ MgmtBachelor's degree in business or equivalent; 6+ years in plan management/retirement services with 2+ years supervisory experience; strong leadership, KPI monitoring, escalation handling, and operations/process improvement skills.
2d
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Retail Store Manager-Clinton Crossing Premium Out
Clinton, Connecticut, United States
OnsiteFull Time
2+ MgmtRequires 2+ years of management experience, preferably in retail, with sales, customer experience, operational results, communication, coaching, and conflict de-escalation skills.
3d
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Community Case Manager-HEARRT
Hartford, Connecticut, United States
$24/hr FieldFull Time
1+ YOEBachelor's degree plus 1–2 years in mental health or substance abuse, or a master's degree in lieu of general experience. Requires driver's license, reliable vehicle, computer proficiency, crisis de-escalation, and case management experience.
Microsoft Office, Electronic Health Record
4w
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
2mo
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Educational Assistant - West Street School
Southbridge, Massachusetts, United States
OnsiteFull Time
Associate degree required; support teachers in classroom instruction, behavior management, student monitoring, documentation, and use of district training in physical management and de-escalation.
6h
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Behavior Technician - Global Communications Academy - (N140-2627)
Hartford, Connecticut, United States
$58k-$70k/yr OnsiteFull Time
Bachelor's degree required. Requires behavior management, de-escalation, crisis management, data analysis, documentation, and professional communication skills; CPI completion is required after hire.
PowerSchool, SWIS, radio
4w
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Customer Service Lead starting at $19 hourly
Waterford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, manage deliveries and payments, resolve escalated issues, support a small team, and work retail schedules including nights, weekends, and holidays.
CRM (Customer Relationship Management), Ticketing system
1mo
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Shelter Staff – ECHO Village
Providence, Rhode Island, United States
$22-$24/hr OnsiteFull Time, Part Time
Requires compassion, crisis recognition, de-escalation, communication, confidentiality, problem-solving, teamwork, time management, and knowledge of health, benefits, addiction, and housing resources.
1w
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Special Education Paraeducator
Norwich, Connecticut, United States
$24/hr OnsiteFull Time
Requires an associate degree, 60 college credits, or passing the Parapro Exam. Experience with children preferred; requires communication, behavior management, de-escalation, and student support skills.
2mo
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Accounts Receivable Team Lead
Pawtucket, Rhode Island, United States
OnsiteFull Time
4+ YOE2+ Mgmt4+ years AR/collections experience in high-volume B2B, 2+ years supervisory experience, hands-on Esker experience, ERP integrations knowledge, ability to improve processes and manage escalations.
Esker, HighRadius, Sidetrade, Billtrust, Sage 300 CRE, Oracle, NetSuite
1mo
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Neighborhood Library & Olneyville Partnership Supervisor
Providence, Rhode Island, United States
OnsiteFull Time
3+ YOERequires an MLIS from an ALA-accredited institution and at least three years of relevant professional experience. Requires staff management, public service, programming, communication, problem-solving, and de-escalation skills.
Internet, Microsoft Office, Email
2w
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Classroom Behavior Specialist
Wakefield, Rhode Island, United States
$19-$31/hr OnsiteFull Time
Bachelor's degree in education or a related human services field preferred; Excel knowledge, Safety Care certification, crisis de-escalation ability, and capacity to support and physically manage students required.
Microsoft Excel
1w
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Behavior Technician
Manchester, Connecticut, United States
OnsiteFull Time
Experience with students displaying challenging behaviors; knowledge of de-escalation, behavior management, intensive interventions, safe school practices, documentation, communication, and emotionally charged situations. Bachelor's degree preferred.
1mo
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Classroom Behavior Specialist PD
Cumberland, Rhode Island, United States
$19-$31/hr OnsiteTemporary
Support special education teacher with academic and social-emotional programming, data collection, de-escalation, physical student management; lift up to 50 lbs and work in psychiatric school setting.
Microsoft Excel
4d
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Multi-Office Leader
Killingly, Connecticut, United States
FieldFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent experience and 3+ years leading teams in multi-unit retail, service, or operations environments. Requires coaching, business results, labor management, data analysis, travel, and client escalation skills.
3w
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Nurse Technicians- Per Diem
Fall River or New Bedford or Taunton or Swansea
$20-$21/hr OnsitePart Time
Active enrollment in an accredited LPN or RN program with completion of Fundamentals/Foundations of Nursing; qualifying background check and driving record required; able to perform ADLs, medication distribution, de-escalation, and crisis management.
3w
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Mental Health Worker (Behavioral Health) - Adult Inpatient
Norwich, Connecticut, United States
OnsitePart Time
2+ YOEHigh school diploma or equivalent required; associate's or bachelor's degree in psychology or human services preferred. Two years of behavioral health, psychiatric care, or human services experience preferred, with crisis management and de-escalation skills.
HIPAA
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