46 escalations manager jobs at 33 companies in Newburgh, NY
1mo
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Manager, Vendor Management
Secaucus, New Jersey, United States
$150k-$160k/yr HybridFull Time
5+ YOEBS or equivalent,5+ years related experience in IT/finance/procurement/vendor management,advanced Microsoft desktop skills,strong leadership,negotiation,technical writing,and escalation management.
Clarity, BeeLine, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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Client Success Manager
Hackensack, New Jersey, United States
$100k-$125k/yr OnsiteFull Time
5+ YOE5+ years in healthcare account management or RCM, strong healthcare operations knowledge, client relationship and escalation management, reporting literacy, and excellent communication and organizational skills.
PowerBI, Microsoft Office, EMR
3w
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Case Manager - FT (59666)
Bridgeport, Connecticut, United States
OnsiteFull Time
1+ YOEProvide case management for adults in a residential recovery house: assessments, referrals, discharge planning, group facilitation, medication monitoring, documentation, and crisis de-escalation.
Accumedic
3w
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Residential Case Manager
Bronx, New York, United States
$30/hr OnsiteFull Time
2+ YOEBachelor's degree in a human service discipline and two years of counseling experience in residential, mental health, or related settings. Requires communication, crisis response, de-escalation, organization, and time management skills.
Microsoft Office, Foothold AWARDS, TMS Maven
2d
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Assistant General Manager - Scarsdale
Scarsdale or Eastchester or Brooklyn or New York
$55k-$65k/yr OnsiteFull Time
1+ YOE1+ MgmtProven consultative sales experience, 1+ year of management or team leadership experience, and strong communication, de-escalation, coaching, multitasking, and computer skills.
3w
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Case Manager (ROP)
Bronx, New York, United States
$22/hr OnsiteFull Time
1+ YOEBachelor's degree preferred; alternatively, high school diploma or GED with relevant residential experience. Requires youth services experience, case management skills, crisis de-escalation, documentation, collaboration, and flexible availability.
2w
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Court Support Services Case Manager
Waterbury, Connecticut, United States
$26/hr FieldFull Time
1+ YOEBachelor's degree plus 1–2 years in court support, probation, mental health, or substance abuse; case management experience, driver's license, vehicle, insurance, computer proficiency, and crisis de-escalation skills required.
Microsoft Office, Electronic Health Record (EHR)
1w
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Assistant Manager, Customer Experience
Fairfield, New Jersey, United States
$70k-$80k/yr HybridFull Time
Customer experience or service experience, leadership or supervisory experience, escalation handling, strong communication, CRM and helpdesk technology experience, and problem-solving skills. Bachelor's degree preferred.
1mo
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Assistant Manager: Freight Flow
Woodland Park, New Jersey, United States
$21-$25/hr OnsiteFull Time
2+ years leadership experience in specialty retail preferred; ability to coach staff, de-escalate situations, lift up to 40 lbs, work flexible schedule including nights/weekends/holidays, and execute freight/stockroom processes.
1w
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Housing Case Manager
Monticello or Orange County or Sullivan County or Ulster County
$25/hr FieldFull Time
1+ YOEHigh school diploma or GED and at least one year working with clients with mental health disorders or chemical dependency recovery. Requires clean NYS driver's license, reliable transportation, communication, computer, and de-escalation skills.
3w
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Case Managers
The Bronx, New York, United States
OnsiteFull Time
Manage complex caseloads, complete service plans and documentation, support resident independence, coordinate community services, and de-escalate crises. Bachelor\u0002s degree required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Residential Coordinator Supervisor
Washington, Connecticut, United States
$23-$26/hr OnsiteFull Time
Must be 21+, valid driver’s license, experience in human services with children/adolescents, supervisory skills, ability to de-escalate, document incidents, and manage campus safety; bachelor’s preferred.
2w
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Product Owner - AVP
Purchase or Harrison
$85k-$140k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years of relevant finance industry experience; strong Microsoft Office and Excel skills, communication, organization, problem-solving, and risk escalation abilities.
Microsoft Office, Microsoft Excel
3w
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Security Operations Manager
The Bronx or Manhattan
$35/hr FieldPart Time
Active or prior law enforcement experience, unrestricted concealed carry permit, and NYS armed guard license required or obtainable immediately. Strong judgment, communication, de-escalation, reliability, and flexible availability required.
Defense Travel System (DTS)
2mo
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IT Project Associate
White Plains, New York, United States
$65k-$85k/yr OnsiteFull Time
Operational ownership of IT intake and roadmap processes, strong communication and follow-through, familiarity with project/intake systems (Monday.com or ServiceNow), ability to identify risks and escalate with recommendations.
Monday.com, ServiceNow
1w
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Case Management Supervisor_ 5156
Bronx, New York, United States
$73k-$77k/yr HybridFull Time
3+ YOEMaster’s degree required; 3–5 years of case management experience preferred and supervisory social service experience preferred. Requires communication, assessment, organization, conflict de-escalation, and computer skills.
personal computers, electronic mail, voicemail, facsimile, copier equipment
2w
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Asset Protection Specialist
Bronx, New York, United States
$17-$29/hr OnsiteFull Time
Experience in theft apprehension and surveillance, knowledge of safety, legal protocols, business continuity, and risk management; body-camera operation and de-escalation skills required.
body-worn cameras
2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2mo
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Full-Time Residential Support Staff - Stamford, CT
Stamford, Connecticut, United States
OnsiteFull Time
Previous experience in behavioral health residential settings, HS diploma or GED, crisis management training/experience, ability to document protocols, perform de-escalation and support recoverees.
1mo
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Customer Service Representative
Kingston, New York, United States
$16-$23/hr OnsiteFull Time
Provide friendly customer service, schedule deliveries, manage payments, resolve escalated issues, and work retail schedule including nights/weekends; strong communication and multitasking skills.
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