WebBedsASX: WEB: Global B2B marketplace connecting travel suppliers and buyers.
3+ YOE3-5 years travel/customer service experience, account management, escalation handling, stakeholder management, project skills, advanced Microsoft Office, fluent English and Spanish, availability to travel.
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
5+ YOEBachelor's degree or equivalent, typically 5+ years experience, deep GP&T product and operational expertise, data analytics, escalation management, stakeholder engagement.
AdventHealth: Non-profit health care system providing hospital and medical services.
1+ YOE1+ MgmtBachelor's required (Master's preferred). 1+ years leadership and care management experience, formal de-escalation training within 90 days; ACM/CCM preferred; knowledge of discharge planning and regulatory compliance.
3+ YOE3+ years in customer service, collections, vendor management or related operations; experience handling escalations, compliance knowledge (FDCPA/FCRA/RESPA/etc.); strong communication, reporting, and Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Percepta: Provides customer experience and business services for automotive brands.
1+ YOEHigh school diploma, 1+ year CRC/customer service experience, strong conflict resolution and communication skills, ability to manage escalated cases, type 30 WPM, use desktop computer.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Veritext: Providing court reporting and litigation support services.
Customer-focused scheduling experience, strong communication, organization, attention to detail, comfort with technology and phone/email queues, ability to manage multiple clients and escalate issues appropriately.
Academic Behavior Support Teacher (ABST) (Bartow, FL, US, 33830)
Bartow, Florida, United States
OnsiteFull Time
Polk County Public Schools: Operates public K-12 schools in Polk County, Florida.
3+ YOEBachelor's degree and valid Florida Professional Certificate required; 3+ years successful classroom teaching with behavior management experience; master's with ABA coursework preferred; strong communication and de-escalation skills.
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
5+ YOELead cross-dock/home delivery teams, manage delivery operations and inventory flow, hire/train associates, use WMS, resolve customer escalations; requires 5 years supply chain leadership and high school diploma/GED.
Lakeland Regional Health: Operates a comprehensive medical center providing multi-specialty healthcare services.
High school diploma or equivalent, valid Florida Class D security license, BLS/Basic Cardiac Life Support, AHCA fingerprinting, valid state driver's license, ability to de-escalate and physically manage combative persons.
SALT Outreach: Provides mobile outreach, case management, and services to homeless populations.
Lead outreach services, train and coach outreach staff and volunteers, perform crisis intervention and de-escalation, maintain records, and collaborate with community partners.
Tampa or Hillsborough County or Pinellas County or Pasco County or Polk County or Hernando County
$42k-$46k/yrFieldFull Time
Metropolitan Ministries: Provides housing and social services for the homeless population.
2+ YOEBachelor's in human services and 2 years experience (or equivalent), experience with homeless/mental health/substance use populations, valid driver’s license and car, background check, MS Word/Excel, de-escalation and case management skills; Spanish bilingual preferred.
Shared Service Front Office Specialist (HR Shared Services)
Orlando, Florida, United States
$67k-$115k/yrHybridFull Time
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
3+ YOE3+ years in HR Shared Services or HR operations, experience managing complex HR cases and escalations, intermediate-advanced Microsoft Excel, HR systems familiarity (Workday preferred), strong stakeholder and analytical skills, authorized to work in the US without sponsorship.
Coalition for the Homeless of Central Florida: Provides shelter and support to end homelessness in Central Florida.
High school diploma/GED, leadership experience, ability to supervise staff, de-escalate crises, perform light physical tasks, and use Microsoft Office; willingness to work flexible hours.
Microsoft Word, Microsoft Excel, Outlook Express, Microsoft Office
Everise: Global provider of technology-enabled customer experience and outsourcing solutions.
1+ YOESupervise and coach contact center associates, monitor KPIs, handle escalations, and support hiring and training; bachelor's degree or 1 year customer service experience; call center and supervisory experience preferred.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook
Hilton Grand VacationsNYSE: HGV: Sells and manages vacation ownership interests and luxury resorts.
1+ MgmtHigh school diploma/GED, 1+ year supervisory experience, flexible schedule, ability to multitask in a fast-paced call center, coach/train staff, handle escalations, and ensure guest privacy.
CuraleafCanadian Securities Exchange: CURA: Cultivates and retails cannabis products for medical and recreational markets.
1+ YOEMinimum 1 year customer-facing/sales and POS experience, 6 months retail leadership, high school/GED, age 21+, cash handling, SOP/compliance familiarity, strong communication and de-escalation skills.