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15 escalations manager jobs at 12 companies in Spring Valley, NV

2w
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Manager I - Clinical Solutions Manager
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yr HybridFull Time
Elevance Health
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
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1mo
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Service Desk Manager
Henderson, Nevada, United States
OnsiteFull Time
Green Valley Grocery
Green Valley Grocery: Convenience store and gas station operator in Southern Nevada.
3+ YOE3+ years managing or leading an IT service desk, Tier 3 escalation experience, Windows workstation support, ticketing/SLA management, vendor/MSP coordination, strong leadership and communication skills.
Windows, POS
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1w
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Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
MITER Brands
MITER Brands: Manufacturer of residential windows, doors, and fenestration products.
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
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3w
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Circa - Beverage - Manager
Las Vegas, Nevada, United States
OnsiteFull Time
Circa Resort & Casino
Circa Resort & Casino: Luxury hotel and casino resort in downtown Las Vegas
Supervise beverage operations, staff scheduling/training, inventory and ordering, enforce responsible alcohol service, and handle guest escalations; high school/GED and ability to obtain required work cards.
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3d
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Account Manager - Hybrid
King of Prussia or Las Vegas or Grapevine
$44k/yr HybridFull Time
Quench
Quench: Provides office water filtration and beverage dispenser solutions.
Requires customer issue resolution and de-escalation experience, strong written and verbal communication, multitasking, process compliance, cross-functional collaboration, KPI experience, and Microsoft Office Suite proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
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3d
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Account Manager - Hybrid
King of Prussia or Las Vegas or Grapevine
$44k/yr HybridFull Time
Quench
Quench: Provides office water filtration and beverage dispenser solutions.
Requires customer issue resolution and de-escalation experience, strong written and verbal communication, multitasking, cross-functional collaboration, KPI experience, process compliance, and Microsoft Office Suite proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
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2mo
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Covered Care Provider Support
Las Vegas, Nevada, United States
$15/hr OnsiteFull Time
Hankey Group
Hankey Group: Diversified automotive, financial services, and technology conglomerate.
Customer service/technical support experience; escalation management; strong problem-solving; excellent communication; collaborative; familiar with ticketing systems.
Ticketing system
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2mo
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Patient Support Lead - Obgyn
Las Vegas, Nevada, United States
$18-$21/hr OnsiteFull Time
UNLV Health
UNLV Health: Clinical medical practice for the UNLV School of Medicine.
3+ YOE1+ MgmtLead for call center; trains staff; handles escalations; schedules appointments; assists with referrals and pre-authorizations.
MS Word, MS Excel, Computers
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1w
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Warehouse Lead
Las Vegas, Nevada, United States
$36k-$63k/yr OnsiteFull Time
eBay
eBayNASDAQ: EBAY: Global online marketplace for buying and selling diverse products.
Leads warehouse operations by allocating labor, enforcing SOPs, checking quality and inventory, conducting safety procedures, coaching associates, and escalating operational issues.
Warehouse Management System (WMS), RF scanners, PPE, MHE, forklift, pallet jack
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1w
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30-Day Collections Department Lead
Las Vegas, Nevada, United States
$18/hr OnsiteFull Time
Hankey Group
Hankey Group: Diversified automotive, financial services, and technology conglomerate.
Requires policy interpretation, sound judgment, organization, communication, training delivery, conflict de-escalation, confidentiality, and availability for overtime, weekends, and evening shifts. Spanish is a plus.
email
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3w
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Director, VIP Sports- Customer Experience
Las Vegas or Jersey City
$120k-$150k/yr HybridFull Time
Caesars Entertainment
Caesars EntertainmentNASDAQ: CZR: Operates casinos, hotels, and digital sports betting platforms globally.
3+ YOE3+ Mgmt3+ years leading high-performing hospitality or gaming teams; strong communication, coaching, analytical and sales skills; Bachelor's in Marketing/Business preferred; able to handle high-value clients and escalations.
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1mo
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Retail Security Supervisor - Deer Springs
North Las Vegas, Nevada, United States
$18/hr OnsiteFull Time
Deep Roots Harvest
Deep Roots Harvest: Vertically integrated cannabis cultivation, processing, and retail dispensary operator.
Must be 21+, pass background/drug screens, maintain First Aid/CPR/AED certifications and Nevada Marijuana Agent Registration, perform security, reception, surveillance, incident reporting, and de-escalation duties.
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2w
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Assistant Director of Admissions
Henderson, Nevada, United States
OnsiteFull Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Provides inpatient and outpatient behavioral healthcare and addiction treatment.
2+ YOELead admissions operations, implement quality programs, train and supervise staff. Requires bachelor’s in social services, CPR and de-escalation/restraint certification; master’s or RN and 2+ years admissions experience preferred.
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1mo
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Network Infrastructure Architect
Henderson, Nevada, United States
OnsiteFull Time
Stimulus Technologies
Stimulus Technologies: Provides managed IT and broadband internet services to businesses.
10+ YOE10+ years ISP/network engineering experience, advanced knowledge of BGP/OSPF/MPLS/VLANs/IPv4/IPv6/QoS, experience designing fiber and multi-state networks, supervisory experience, and availability for after-hours escalations.
BGP, OSPF, MPLS, VLANs, IPv4, IPv6, QoS, multicast, Juniper, Nokia, Cisco, Arista, Calix, GPON/XGS-PON, GIS
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1mo
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Director of North America Operations
Lehi or Las Vegas or Hebron or Bethlehem
HybridFull Time
Pattern
PatternNASDAQ: PTRN: Helps brands grow sales on global ecommerce marketplaces using AI.
8+ YOE8+ years operational leadership with multi-site scaling, P&L and large-scale labor planning experience; launching facilities; strong technical aptitude; SQL familiarity; proven people development and cross-functional escalation skills.
SQL
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