32 escalations manager jobs at 29 companies in Stonegate, CO
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Service Manager
Washington or Denver
$90k-$125k/yrOnsiteFull Time
Sylvester's Dock & Door: Provides installation and maintenance for commercial doors and docks.
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yrHybridFull Time
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Mesa LabsNASDAQ: MLAB: Manufactures life science tools and critical quality control solutions.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
Tilt: AI-powered platform automating leave management and compliance for companies.
Experience leading customer-facing operational or support teams, with strong coaching, communication, conflict resolution, organization, escalation management, and cross-functional collaboration skills.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
BiodesixNASDAQ: BDSX: Provides diagnostic tests for lung disease and cancer.
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Rightway: Healthcare navigation and transparent pharmacy benefit management services.
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
Abby Care: Trains and pays family members to provide home care.
3+ YOE3+ years in customer success, account management, care coordination, case management, or related roles; experience managing ongoing relationships, handling escalations, strong organization, communication, and ability to learn multiple platforms.
Jeppesen ForeFlight: Provides integrated software and data solutions for aviation flight planning.
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Blue Cloud Pediatric Surgery Centers: Operates specialized ambulatory surgery centers for pediatric dental care.
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
NateraNASDAQ: NTRA: Provides clinical genetic testing and diagnostics services.
7+ YOERequires 7+ years in IT support or operations, networking and endpoint management experience, Level 2–3 escalation ownership, enterprise systems support, and strong communication skills.
Google Workspace, Zoom, Atlassian, Mobile Device Management (MDM), DNS, DHCP, VPN, Microsoft?
Northwestern Mutual: Provides life insurance and financial planning services to individuals.
2+ YOE2+ years consulting experience with financial professionals, ability to support and train on sales-focused technology, strong relationship-building, project and escalation management, and vendor coordination.
Argus Event Staffing: Provides security and staffing services for large-scale venues.
Supervise guest and employee security screening, coordinate staff briefings and training, communicate with venue management, document incidents, and demonstrate strong communication, de-escalation, and customer-service skills.
Community Reach Center: Provides behavioral health and wellness services to the community.
1+ YOEBachelor's degree required, HQS certification required, valid driver's license, 1+ years related experience, crisis de-escalation and case management skills, ability to perform inspections and light lifting.
Lighthouse: Software providing commercial intelligence and pricing tools for hotels.
4+ YOERequires 4+ years in finance operations with escalation management, strong autonomy, organization, communication, decision-making, and process improvement skills. Salesforce, NetSuite, Upflow, Gainsight, and Google Suite experience required.
Salesforce, NetSuite, Upflow, Gainsight, Google Suite
Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yrOnsiteFull Time
SumUp: Provides mobile point-of-sale payment solutions for small businesses
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.