99 escalations manager jobs at 71 companies in Terrell, TX
2mo
Save
Mark Applied
Hide
VP, TOP Escalations and Supply
Frisco, Texas, United States
OnsiteFull Time
15+ YOE15+ years leadership in cinema/theatrical operations or related tech/logistics fields; senior-level, multi-layered leadership; strong operational analytics and cost management; executive communication skills; willingness to travel.
ServiceNow, Inventory Management Systems, Dashboards and Analytics
3mo
Save
Mark Applied
Hide
Customer Care Escalations Associate (Property Tax)
Rochester or Dallas or Austin
$39k-$46k/yr RemoteFull Time
3+ YOE3+ years in customer support; tax/banking/mortgage/real estate industry experience; HS diploma required; strong communication and problem-solving; proficient with Microsoft; able to manage high-volume, fast-paced environment.
Microsoft Office, Multiple systems
4d
Save
Mark Applied
Hide
IT Delivery Manager
Dallas, Texas, United States
$113k-$195k/yr HybridFull Time
18+ YOE5+ Mgmt18+ years in IT services with 5–8 years client/account management; strong SDLC, stakeholder management, Agile/Waterfall delivery, and executive escalation experience.
Jira, Microsoft Project, ServiceNow
4w
Save
Mark Applied
Hide
Manager, Program Management
Edmond or Frisco
$100k-$120k/yr HybridFull Time
5+ YOE5+ years in staffing/workforce solutions or client services; high school diploma required; bachelor\u0002s coursework preferred; strong client relationship, KPI management, escalation, and governance experience.
1mo
Save
Mark Applied
Hide
Senior Manager Global Travel Operations (United States)
Atlanta or Charlotte or Chicago or Dallas or Grand Rapids or Hermitage or Minneapolis
OnsiteFull Time
Experience with large travel agency operations, travel category procurement and negotiation, GDS (Amadeus/Sabre), online booking tools, strong Excel/PowerPoint skills, customer service and escalation management, and stakeholder influence.
GDS, Amadeus, Sabre, Online Booking Tools, Microsoft Excel, Microsoft PowerPoint
4d
Save
Mark Applied
Hide
Treasury Manager
Dallas or Raleigh
HybridFull Time
7+ YOE7+ years in financial services with derivatives, repo, collateral and dispute management; strong Excel, client escalation, and communication skills.
Microsoft Excel, SWIFT
2mo
Save
Mark Applied
Hide
Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
1w
Save
Mark Applied
Hide
Supply Manager
Allen, Texas, United States
$115k-$151k/yr OnsiteFull Time
2+ YOE2+ years progressive experience in elevator/escalator or construction industry; 2 years project management experience; BSc in Engineering or equivalent; experience with SAP and Excel; strong communication and stakeholder coordination skills.
SAP, Microsoft Excel
2mo
Save
Mark Applied
Hide
Customer Relations Manager-Stonebriar
Frisco, Texas, United States
OnsiteFull Time
Customer relations management experience, strong follow-up, ability to handle multiple requests, resolve escalations, teamwork.
6d
Save
Mark Applied
Hide
Manager, Account Management
Frisco or Edmond
OnsiteFull Time
7+ YOE7+ years in staffing, workforce solutions, client services, or account management; prior leadership or mentoring experience; strong metrics-driven performance management, escalation resolution, and cross-functional coordination skills; HS/GED required; bachelor coursework preferred.
3w
Save
Mark Applied
Hide
Office Manager - Addison, TX
Addison, Texas, United States
$55k-$60k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's or equivalent, 2+ years fast-paced management experience, supervisory and coaching experience, strong communication, ability to handle escalations, background check required.
CRM
2w
Save
Mark Applied
Hide
Customer Success Manager
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
3w
Save
Mark Applied
Hide
Reputation Manager
Plano, Texas, United States
$65k-$85k/yr HybridFull Time
2+ YOE2–4 years in customer support/community/reputation roles; strong written communication, problem-solving, and independent judgment; experience with review platforms and cross-functional escalation.
Zendesk, Intercom, Sprout Social, App Store, Google Play, Trustpilot, G2, BBB
1w
Save
Mark Applied
Hide
Senior Director, Escalated Provider Issue Resolution
Dallas, Texas, United States
$197k-$258k/yr RemoteFull Time
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years leading managers; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
2mo
Save
Mark Applied
Hide
Resident Experience Manager
Atlanta or Dallas or Charlotte or Tampa
$24-$27/hr RemoteFull Time
3+ YOE3+ years property or real estate experience; strong communication, de-escalation, leasing and property management knowledge; spreadsheet/financial reporting skills; Google apps and workflow tool proficiency; ability to travel quarterly.
Google applications, Yardi, MRI, AppFolio, Onesite, Matterport, Renowalk, Propertyware
1w
Save
Mark Applied
Hide
Assistant Attorney Manager - Case Development Intake
San Antonio or Austin or Dallas or Houston or Corpus Christi or Irving
$100k/yr OnsiteFull Time
JD and Texas bar required; litigation experience preferred. Must manage attorneys, oversee case intake/development, ensure compliance with deadlines and SOLs, and handle escalated client issues.
Advologix, Microsoft PowerPoint
1d
Save
Mark Applied
Hide
Customer Service Operations Manager
Plano, Texas, United States
OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree,8+ years operational leadership with 5+ years in customer service operations,experience with executive escalations,vendor management,process improvement,and analytics;MBA preferred.
Microsoft Excel, Microsoft PowerPoint, Sprinklr, Tableau, Jira
1mo
Save
Mark Applied
Hide
9224 - Assistant Store Manager PT
Mesquite, Texas, United States
$12-$15/yr OnsitePart Time
Retail management experience with ability to lead and train staff, drive sales, manage cash and inventory, execute visual merchandising, operate MPOS/Lids Custom systems, handle customer escalations, and occasionally lift up to 50 lbs.
MPOS, Lids Custom
2w
Save
Mark Applied
Hide
Customer Service Department Manager
Irving or Dallas
$85k-$100k/yr OnsiteFull Time
3+ YOEBachelor's degree,3+ years customer service management experience,ability to coach and develop teams,experience managing customer service departments,and ability to resolve escalated customer issues. On-site work and pre-employment drug screening required.
2mo
Save
Mark Applied
Hide
Technical Account Manager- APAC
Sydney or Melbourne or Tel Aviv or Dallas or Australia
OnsiteFull Time
5+ YOE5+ years in technical account management/solutions engineering/post-sales roles in software or cybersecurity; strong technical foundation supporting enterprise IT/SaaS/security; experience with escalations, tickets, and technical project management; excellent communication; familiarity with Salesforce, Jira, Confluence; bachelor's preferred.
Salesforce, Jira, Confluence
Explore Jobs