43 escalations manager jobs at 31 companies in Texas City, TX
5d
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Program Account Manager
Houston, Texas, United States
OnsiteFull Time
Program management experience owning complex, multi-stakeholder programs; customer-facing communication; cross-functional coordination; risk and escalation management; Salesforce proficiency; PCB and PCBA knowledge preferred.
Salesforce, ERP, MRP
4w
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Bellaire, Texas - District Manager
Bellaire, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/train managers, budgeting, scheduling, inventory purchasing, customer escalation resolution, and proficiency with MS Office.
Microsoft Office
1mo
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Senior Vendor Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOERequires 5+ years vendor/partner operations experience in contact center or financial services, BPO/sub-servicer management, vendor performance reporting, escalation handling, prior people management, and familiarity with billing/invoice reconciliation.
Salesforce CRM
1mo
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IT Support Manager
Dillon or Houston or Texas or Ohio or Pennsylvania or Massachusetts or South Carolina or New Jersey
OnsiteFull Time
2+ MgmtLead and manage regional IT support teams, handle escalations, support endpoints and shop-floor systems, document requirements, and collaborate with security/infrastructure; 2+ years IT management experience and bachelor\u0002s preferred.
Active Directory, Windows, Window Server, SCCM, ServiceNow, SQL
1w
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AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
Houston, Texas, United States
$45k-$75k/yr FieldFull Time
Manages multiple locations, hires and trains agents, sets goals and schedules, evaluates performance, handles escalated customer issues, and monitors service and attendance.
1mo
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Sr. Manager, Gateway Clearance (LCB)
Houston, Texas, United States
OnsiteFull Time
8+ YOE8+ MgmtLead clearance operations, ensure customs and agency compliance, manage large teams, drive process improvements, and handle high-impact escalations; customs brokerage license and bachelor's degree required.
4h
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Strategic Account Manager 3
Houston or Canada or United Kingdom
HybridFull Time
Deep enterprise compliance technology and financial services regulatory knowledge, with experience managing complex SaaS accounts, renewals, expansions, escalations, executive relationships, and multi-stakeholder portfolios.
2mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
1mo
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
2w
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Clinic Manager CCTB
Tomball, Texas, United States
OnsiteFull Time
Master's in nursing, social work, or clinical mental health (or equivalent), current clinical license (LPC/LPC-A/LMSW/LCSW/LMFT/RN), BLS, de-escalation training, strong English communication, knowledge of regulatory standards.
1mo
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Nurse Manager -Registered Nurse (Full-Time) - Behavioral Health - $7,500 Sign-On Bonus
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtBSN required, current Texas RN licensure, CPR and hospital de-escalation certifications, 5 years psychiatric experience and 2 years management experience.
2mo
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8566 - Assistant Store Manager PT
Houston, Texas, United States
OnsitePart Time
Retail supervisory experience with ability to manage staff, meet sales KPIs, handle customer escalations, operate POS/MPOS and store technology, lift up to 50 lbs, stand and walk constantly, and be legally authorized to work in the U.S.; visa sponsorship not available.
MPOS, Lids Custom, mobile Point-of-Sale
1mo
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Cost Analyst II
Baton Rouge or Houston
OnsiteFull Time
5+ YOEPrepare and coordinate project cost reports, ensure accuracy and timeliness, liaise with project management, perform cost escalation evaluations, and make site visits; typically requires a university degree or equivalent and 5+ years' experience.
2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
2w
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Vice President Joint Venture Partnerships
Fort Lauderdale or Houston
OnsiteFull Time
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
1d
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Multifamily Growth Sales Associate - CAR 2
Houston, Texas, United States
FieldFull Time
2+ YOEBachelor's degree preferred; 2–5 years of relevant experience. Requires advanced product sales, relationship management, escalation management, and property marketing skills.
3mo
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Dietary Aide
Houston, Texas, United States
OnsiteAll Commitments Available
1+ YOEHigh school diploma or equivalent; 1 year institutional or commercial food service preferred; Food Handlers Certification; training in behavioral management and de-escalation; certification in behavior management.
1mo
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GSOC Lead Operator (Night Shift Lead)
Houston, Texas, United States
OnsiteFull Time
4+ YOE4–7 years GSOC/SOC experience, prior lead/supervisory experience preferred, strong incident management and escalation skills, shift work experience, excellent communication and documentation.
Verkada VMS, Everbridge
1mo
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Camera and Alarm Team Specialist / Facilities Team Support
Sugar Land, Texas, United States
$14-$16/hr OnsiteFull Time
Familiarity with alarm management, access control, and CCTV systems; strong attention to detail; ability to identify, document, and escalate incidents; effective communication and computer skills for monitoring and reporting.
alarm management systems, access control platforms, CCTV systems, security management system, monitoring systems, email, reporting tools
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