35 escalations manager jobs at 27 companies in Three Lakes, FL
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Field Manager
Tamarac, Florida, United States
FieldFull Time
Sonny's Enterprises: Manufacturer of conveyorized car wash equipment and management systems.
5+ YOEBachelor's preferred; 5+ years in field operations or deployment management; experience with multi-site deployments and managing field technicians; strong leadership, scheduling, KPI and escalation management skills.
VITAS Healthcare: Provides hospice and palliative care for end-of-life patients.
2+ YOE2+ MgmtActive RN license, ADN required, 2+ years hospice nursing, 2+ years leadership/management in call center or clinical operations, proficiency with Microsoft Office, experience managing clinical escalations and root cause analysis.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yrOnsiteFull Time
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
BYLT Basics: Premium transitional apparel for active and professional lifestyles.
Manage daily store operations, lead and schedule staff, handle inventory and cash procedures, enforce SOPs, resolve customer escalations, and maintain store appearance and safety.
Restore Hyper Wellness: Retail provider of science-backed wellness and recovery therapies.
1+ MgmtEducation: High School Diploma or equivalent. 1+ year management experience. 4+ years customer-facing experience preferred. Strong communication, de-escalation, and leadership skills. Flexible evenings/weekends/holidays.
Transak: Fiat-to-crypto payment infrastructure for Web3 and blockchain applications.
5+ YOERequires 5–10 years in product partnerships or related roles, fintech/payments/crypto experience, API integration ownership, senior stakeholder management, escalation handling, commercial judgment, and cross-functional execution.
Future Tech Enterprise: Provides global IT solutions and enterprise managed technology services.
3+ YOE3+ years ServiceNow experience, familiarity with ERP and asset tracking, SLA monitoring and escalation, intermediate Excel, strong communication and attention to detail; U.S. citizenship required.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior management experience, preferably in retail; proven sales, customer experience, and operational results; communication, coaching, adaptability, and de-escalation skills; high school diploma, GED, or relevant work experience.
Paramount Global Surfaces: Developer and distributor of porcelain tiles and hard surfaces.
5+ YOE2+ MgmtBachelor's preferred; 5+ years customer service or sales support experience; 2–4 years leadership preferred; strong escalation, QA, coaching, and KPI experience; ERP/CRM (Great Plains, Zendesk, 4Voice) preferred.
Rightway: Healthcare navigation and transparent pharmacy benefit management services.
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
RIB U.S. COSTEuronext Paris: SU: Providing construction cost management and project control services.
Prior cost estimating experience on large or complex building/infrastructure projects; ability to prepare multi-phase estimates, perform material takeoffs, read drawings/specs, obtain vendor quotes, apply cost escalations, and use MS Office and cost estimating software.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
Inspected: Remote virtual inspection and permitting platform for construction projects.
5+ YOE5+ years regulatory compliance or municipal permitting experience; supervisory/lead experience; strong statutory research, professional writing, escalation, and stakeholder-management skills.
Microsoft Office, Google Workspace, CRM systems, Permit Hub, document-management systems
New Charter Technologies: Provides managed IT and cybersecurity services for businesses.
1+ YOEAt least one year of customer service experience, basic IT knowledge, effective communication, teamwork, and ability to manage and escalate service requests within established service levels.
MCC Quality Assurance and Training Administrator - Please Apply By August 28th, 2026
Miami, Florida, United States
OnsiteFull Time
EdFed: Member-owned credit union providing financial services in South Florida.
1+ MgmtRequires 1–2 years of team management experience, customer service experience, strong coaching and communication skills, leadership ability, creative thinking, and handling demanding customers and escalations.
Field Superintendent - Existing Installations (Miami, FL, US)
Miami, Florida, United States
FieldFull Time
SchindlerSIX Swiss Exchange: SCHN: Manufactures, installs, and services elevators and escalators.
3+ YOEBachelor's degree preferred or 3 years technical elevator experience; working knowledge of elevators/escalators, leadership and communication skills, ability to manage personnel, implement quality/safety standards, and conduct audits.