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63 escalations jobs at 33 companies in San Antonio, TX

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Client Escalation Specialist
San Antonio, Texas, United States
OnsiteFull Time
SafeRide Health
SafeRide Health: Technology platform for non-emergency medical transportation services.
1+ YOEProvide escalation support for members and clients, oversee health plan authorizations, resolve complex service issues, perform quality monitoring, and produce operational reports.
call center software, workforce management applications, quality monitoring tools
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2w
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Customer Service Representative
San Antonio, Texas, United States
OnsiteFull Time
Mr. Greens
Mr. Greens: A wholesale distributor of fresh produce and specialty food products.
2+ YOEResolve escalated customer issues, handle inbound calls and emails, coordinate with sales/transportation/warehouse, strong communication, multitasking, Microsoft Office experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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3w
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Security
San Antonio, Texas, United States
OnsiteSeasonal
Thirteenth Floor Entertainment Group
Thirteenth Floor Entertainment Group: Operates haunted houses, escape rooms, and themed immersive attractions.
Prior security experience required, ability to de-escalate, strong situational awareness, clear communication, able to stand and patrol outdoors, must be 18+.
radio
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2d
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Retail Sales Support-NORTH STAR MALL
San Antonio, Texas, United States
$13/hr OnsitePart Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail sales and customer experience results, effective communication, adaptability, de-escalation skills, product knowledge, and availability for evenings, weekends, holidays, and peak periods.
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1mo
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5495 - Assistant Store Manager PT
San Marcos, Texas, United States
OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Retail management experience with ability to drive sales, manage staff, execute visual merchandising, operate MPOS/Lids Custom, handle cash, and resolve customer escalations.
MPOS, Lids Custom
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BHA PRN
San Antonio, Texas, United States
OnsitePart Time
Summit BHC
Summit BHC: Operates behavioral health and addiction treatment centers nationwide.
High school diploma or equivalent; CPR and de-escalation training required; six months experience with this population preferred; ability to monitor, supervise, document, and respond to crises.
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AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
San Antonio, Texas, United States
$45k-$75k/yr FieldFull Time
Amtex Insurance
Amtex Insurance: Provides personal and commercial insurance products to Texas residents.
Manages multiple locations and agents, including hiring, scheduling, performance evaluations, training, disciplinary monitoring, customer service escalation, and quality oversight. Insurance licenses preferred.
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3mo
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Digital Network Exploitation Analyst (DNEA)
Annapolis Junction or Dayton or Honolulu or San Antonio or Bluffdale
$50k-$290k/yr OnsiteFull Time
The Swift Group: Providing engineering and cybersecurity services for national security missions.
2+ YOEExperience in computer/information systems design or analysis; knowledge of OSI and cybersecurity; cyber operations support; degree in Computer Science; multiple experience levels with escalating requirements.
Security+, Network+, CEH, JCAC
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Beneficiary Support Center (BSC) Team Leader
San Antonio, Texas, United States
OnsiteFull Time
International SOS
International SOS: Provides global health and security assistance services to organizations.
Lead and develop call center customer service staff, ensure KPI/service standards, coach and mentor agents, handle escalations, and support operations for TRICARE beneficiary services.
CRM, SAP, Salesforce
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IT Support Center Coordinator
San Antonio, Texas, United States
OnsiteFull Time
Methodist Healthcare Ministries of South Texas
Methodist Healthcare Ministries of South Texas: Provides primary healthcare and social services for underserved populations.
2+ YOEHigh school diploma and at least 2 years of technical Support Center experience. Requires customer service, communication, organizational, troubleshooting, ticket triage, escalation, and collaboration skills.
Microsoft Office Suite, service desk/ticketing applications, databases
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2w
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Business Insurance Manager
Tempe or Columbus or San Antonio
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
Experience building insurance servicing operations, designing workflows and escalation paths, driving cross-functional initiatives, stakeholder management, process improvement, and working knowledge of AI/ML concepts.
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Licensed Vocational Nurse (LVN/LPN)
Castle Hills, Texas, United States
$57k-$61k/yr FieldFull Time
Fira Health
Fira Health: Provides AI-enhanced home health care and administrative automation services.
Unrestricted Texas LVN license, Texas driver's license, strong communication and documentation skills, escalation judgment, reliable follow-through, and comfort with daily travel across an assigned territory.
Homecare Homebase (HCHB), EMR
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Help Desk Support Specialist
San Antonio, Texas, United States
$19-$27/hr OnsiteFull Time
University Health
University Health: Provides comprehensive public healthcare and specialized hospital services.
Responds to online service, network, and end-user trouble calls; documents issues, resolves problems, or escalates them. Associate degree or equivalent experience and Information Services coursework preferred.
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2w
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Special Education Behavior 1 to 1- Paraprofessional
Seguin, Texas, United States
OnsiteFull Time
Seguin Independent School District
Seguin Independent School District: Public school district providing K-12 education in Seguin, Texas.
Assist instruction and behavior interventions for students with behavioral challenges; implement de-escalation and behavior management techniques; monitor and document student progress; high school diploma or GED required.
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1mo
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Teen Parent Specialist II
San Antonio, Texas, United States
OnsiteFull Time
Archdiocese of San Antonio
Archdiocese of San Antonio: Administers Catholic parishes, schools, and social welfare programs.
Supervise and care for adolescent mothers and children in a residential setting, teach life and parenting skills, document progress, administer medication, transport clients, and apply de-escalation and trauma-informed practices.
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Behavioral Health Associate 1
Center Point, Texas, United States
OnsitePart Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Operates behavioral healthcare and substance abuse treatment facilities.
High school diploma or equivalent required; CPR and de-escalation/restraint certification required (training provided); six months experience with this population preferred; ability to perform personal care and documentation.
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Registered Nurse (RN)
San Antonio, Texas, United States
OnsiteFull Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Provides inpatient and outpatient behavioral healthcare and addiction treatment.
1+ YOECurrent state RN license, CPR and de-escalation/restraint certification, 1+ year nursing experience (psychiatric/substance-use experience preferred), graduation from accredited nursing program.
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Behavioral Health Associate - Multiple Shifts
San Antonio, Texas, United States
OnsiteFull Time, Part Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Provider of behavioral healthcare and addiction treatment services.
0.5+ YOEHigh school diploma, CPR and de-escalation/restraint certification, six months experience with the population preferred, ability to perform patient checks, document clinical information, assist with ADLs and groups.
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4w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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Special Education Self Contained Behavior Teacher
New Braunfels, Texas, United States
OnsiteFull Time
Comal Independent School District
Comal Independent School District: Provides public K-12 education and student support services.
Bachelor's degree and valid Texas teaching certificate with special education endorsement; ESL certification required or to be obtained; crisis intervention training preferred; experience with FBAs, BIPs, behavior management and de-escalation.
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