205 escalations jobs at 105 companies in Seattle, WA
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US Escalations Leader, Amazon Immigration
Seattle, Washington, United States
$126k-$170k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent; 6-8 years in immigration/escalations; process improvement; cross-functional leadership; strong communication.
1w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
1mo
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TikTok Shop - Escalation Program Manager
Seattle, Washington, United States
$89k-$160k/yr OnsiteFull Time
3+ YOE3+ years customer service experience; experience creating/handling escalations, stakeholder management, process and tooling optimization, and using AI/automation to improve operations.
3w
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Technical Support Engineer- Windows (200045001)
Redmond, Washington, United States
OnsiteFull Time
Provide technical support and troubleshooting for the Windows platform; resolve customer issues and escalate as needed.
2w
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Security and Safety Specialist
Seattle or Atlanta
$22-$33/hr OnsiteFull Time
Mitigate shrink, perform store patrols, de-escalate incidents, prepare reports, support emergencies, and represent the company as needed.
2mo
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Security Guard
Bellingham, Washington, United States
$20-$25/hr OnsiteFull Time
Security guard with customer service, valid driver's license, ability to de-escalate, observe for crime, patrol, and report incidents.
Mobile devices, Computers
3w
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Supply Chain Buyer
Austin or New York City or San Francisco or Seattle
$138k-$170k/yr OnsiteFull Time
Experienced buyer with heavy PO management, ERP hygiene, escalation skills, and ability to expedite parts; Excel and SQL fluency preferred.
ERP, NetSuite, Zip, Microsoft Excel, SQL
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Retail Support Specialist
Kirkland, Washington, United States
$26/hr OnsiteFull Time
Strong customer service, communication, multitasking, problem-solving; ability to handle escalations and work flexible hours including evenings, weekends, and holidays.
1mo
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Behavioral Health Technician
Bellevue, Washington, United States
OnsiteFull Time
Some college or related experience; proficiency with EMR and Google Docs/Sheets; strong communication, de-escalation, documentation, and group facilitation skills.
EMR, Google Docs, Google Sheets
1w
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Teller Part Time Marysville WA
Marysville, Washington, United States
$22-$28/hr OnsitePart Time
0.5+ YOE6+ months customer-interaction experience, cash-handling ability, strong communication, attention to detail, ability to follow procedures and escalate risks.
2w
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Care Coordinator (Contract)
Seattle, Washington, United States
$23-$28/hr OnsiteContract
1+ YOEBachelor's or equivalent experience, 1+ year relevant experience, age 21+, strong communication, de-escalation, documentation, routing and client supervision skills.
Microsoft Office
2w
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Engagement Manager
Seattle, Washington, United States
$140k-$175k/yr OnsiteFull Time
16+ YOEManage client engagements, stakeholder relationships, engagement P&L, handle escalations, and coordinate cross-functional delivery; program management experience required.
4d
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Substitute School Safety and Prevention Specialist -- Pool Posting 2025-2026
Kirkland, Washington, United States
$33/hr OnsitePart Time
High school diploma or equivalent required. Requires de-escalation, safety, communication, judgment, relationship-building, and ability to work with diverse populations indoors and outdoors.
4d
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Retail Sales Associate-BELLEVUE
Bellevue, Washington, United States
$18/hr OnsitePart Time
Retail sales and customer experience results, effective communication, adaptability, de-escalation skills, product knowledge, and availability for evenings, weekends, holidays, and peak periods.
2w
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Network Engineer – Cisco Enhanced Packet Core (EPC) Managed Services
Bellevue, Washington, United States
OnsiteContract
Experience with Cisco Enhanced Packet Core, network testing, deployment, upgrades, design consultation, change management, escalation support, and customer-facing technical workshops.
Cisco Enhanced Packet Core (EPC), Cisco TAC, HTTS, Production First Office Application (FOA)
3w
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Evening Program Assistant at Otto's
Seattle, Washington, United States
$25/hr OnsiteFull Time
1+ YOEProvide trauma-informed monitoring, de-escalation, crisis intervention, support services and light janitorial tasks; familiarity with housing instability and local resources preferred.
Microsoft
2w
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Milieu Counselor - Night Shift, Clover Place
Seattle, Washington, United States
$33-$36/hr OnsiteFull Time
Registration-eligible as a Washington AAC, knowledge of homelessness, de-escalation and crisis response, ability to engage residents, perform property upkeep, and document service notes.
Chasers
1mo
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Customer Care Specialist
Seattle, Washington, United States
$24/hr OnsiteFull Time
3+ YOE3 years customer service experience with escalated customers, strong communication and follow-up, ability to use multiple software applications, dependable and team-oriented.
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
2w
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Youth Development Professional (Morning)
Yelm, Washington, United States
$17-$19/hr OnsitePart Time
High school diploma or GED, experience working with youth, CPR and First Aid required, ability to supervise groups, strong communication and de-escalation skills.
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