312 escalations jobs at 154 companies in Washington
3mo
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US Escalations Leader, Amazon Immigration
Seattle, Washington, United States
$126k-$170k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent; 6-8 years in immigration/escalations; process improvement; cross-functional leadership; strong communication.
1w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
1mo
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TikTok Shop - Escalation Program Manager
Seattle, Washington, United States
$89k-$160k/yr OnsiteFull Time
3+ YOE3+ years customer service experience; experience creating/handling escalations, stakeholder management, process and tooling optimization, and using AI/automation to improve operations.
2w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
3w
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Technical Support Engineer- Windows (200045001)
Redmond, Washington, United States
OnsiteFull Time
Provide technical support and troubleshooting for the Windows platform; resolve customer issues and escalate as needed.
2w
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Security and Safety Specialist
Seattle or Atlanta
$22-$33/hr OnsiteFull Time
Mitigate shrink, perform store patrols, de-escalate incidents, prepare reports, support emergencies, and represent the company as needed.
2mo
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Security Guard
Bellingham, Washington, United States
$20-$25/hr OnsiteFull Time
Security guard with customer service, valid driver's license, ability to de-escalate, observe for crime, patrol, and report incidents.
Mobile devices, Computers
3w
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Supply Chain Buyer
Austin or New York City or San Francisco or Seattle
$138k-$170k/yr OnsiteFull Time
Experienced buyer with heavy PO management, ERP hygiene, escalation skills, and ability to expedite parts; Excel and SQL fluency preferred.
ERP, NetSuite, Zip, Microsoft Excel, SQL
1mo
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Retail Support Specialist
Kirkland, Washington, United States
$26/hr OnsiteFull Time
Strong customer service, communication, multitasking, problem-solving; ability to handle escalations and work flexible hours including evenings, weekends, and holidays.
1mo
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Behavioral Health Technician
Bellevue, Washington, United States
OnsiteFull Time
Some college or related experience; proficiency with EMR and Google Docs/Sheets; strong communication, de-escalation, documentation, and group facilitation skills.
EMR, Google Docs, Google Sheets
1w
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Teller Part Time Marysville WA
Marysville, Washington, United States
$22-$28/hr OnsitePart Time
0.5+ YOE6+ months customer-interaction experience, cash-handling ability, strong communication, attention to detail, ability to follow procedures and escalate risks.
1mo
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Customer Service Manager
Pullman, Washington, United States
$50k-$70k/yr OnsiteFull Time
3+ YOE3+ years customer service or hospitality leadership, experience managing and coaching teams, strong communication, KPI-driven, escalations management, and CRM familiarity.
1w
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Retail Sales Associate-VANCOUVER MALL
Vancouver, Washington, United States
$18/hr OnsitePart Time
Customer-focused retail sales experience, product knowledge, communication, adaptability, de-escalation skills, and availability for varied evening, weekend, and holiday shifts.
2w
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Care Coordinator (Contract)
Seattle, Washington, United States
$23-$28/hr OnsiteContract
1+ YOEBachelor's or equivalent experience, 1+ year relevant experience, age 21+, strong communication, de-escalation, documentation, routing and client supervision skills.
Microsoft Office
2w
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Engagement Manager
Seattle, Washington, United States
$140k-$175k/yr OnsiteFull Time
16+ YOEManage client engagements, stakeholder relationships, engagement P&L, handle escalations, and coordinate cross-functional delivery; program management experience required.
3mo
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Emergency Medical Technician
Seattle, Washington, United States
$24/hr RemoteContract
EMT experience and certification required, with first-aid, CPR, basic life support, patient assessment, emergency escalation, and emergency-services coordination skills.
CPR
2d
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Strategic Account Manager 3
Virginia or Washington or Canada or United Kingdom
HybridFull Time
Deep knowledge of enterprise compliance technology, regulated financial services, complex stakeholder management, SaaS renewals and expansions, churn forecasting, negotiations, and escalation resolution.
4d
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Substitute School Safety and Prevention Specialist -- Pool Posting 2025-2026
Kirkland, Washington, United States
$33/hr OnsitePart Time
High school diploma or equivalent required. Requires de-escalation, safety, communication, judgment, relationship-building, and ability to work with diverse populations indoors and outdoors.
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
3w
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Evening Program Assistant at Otto's
Seattle, Washington, United States
$25/hr OnsiteFull Time
1+ YOEProvide trauma-informed monitoring, de-escalation, crisis intervention, support services and light janitorial tasks; familiarity with housing instability and local resources preferred.
Microsoft
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