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20 escalations jobs at 10 companies in Springfield, IL

4d
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Retail Sales Associate-HICKORY POINT MALL
Forsyth, Illinois, United States
$16/hr OnsitePart Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Customer-focused retail sales experience preferred; strong communication, de-escalation, and physical ability to lift up to 50 lbs; availability for evenings, weekends, and holidays.
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2w
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Behavioral Health Specialist
Decatur, Illinois, United States
$18-$20/hr OnsiteFull Time
Heritage Behavioral Health Center
Heritage Behavioral Health Center: Provides comprehensive mental health and substance use treatment services.
High school diploma or equivalent, age 21+, valid driver’s license and reliable transportation, ability to perform physical tasks, strong communication, de-escalation, documentation, and trauma-informed care skills.
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2w
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Pre-K Teaching Assistant
Decatur, Illinois, United States
OnsiteFull Time
Decatur Public Schools District 61
Decatur Public Schools District 61: Provides K-12 public education to students in Decatur, Illinois.
Minimum 60 college credit; effective behavior management; trauma-informed/restorative practices preferred; ability to supervise students, de-escalate, lift up to 50 lbs, and document behavior/interventions.
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2w
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Supervisor, Customer Care and Sales Advisor
Taylorville or Brazil
RemoteFull Time
Cable One
Cable OneNYSE: CABO: Provides broadband internet, cable television, and digital phone services.
2+ YOESupervisory experience in customer service or sales, high school diploma/GED, 2+ years related experience preferred, leadership and coaching skills, strong communication, ability to manage escalations and analyze performance.
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1d
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Senior Manager (M2), Partner Resolution Management
Phoenix or Washington D.C. or Olympia or Richmond or Montpelier or Columbus or Albany or Trenton or Boston or Annapolis or Augusta or Springfield or Honolulu or Denver or Sacramento
RemoteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ MgmtBachelor's or equivalent,5+ years leading escalation/resolution or support teams,experience with high‑value/VIP partner issues,strong people leadership,data-driven problem solving and cross-functional collaboration.
QuickBooks Accountant, CRM
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4d
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Digital Operations Support Analyst
Peoria or Morton
$89k-$134k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
2+ YOECoordinate and upload operational data, support digital deployments, troubleshoot escalated help-desk tickets, create user stories and acceptance criteria, and collaborate with global dealer partners; 2 years experience preferred.
Cat SOS Services, Azure DevOps
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2w
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Security Officer
Taylorville, Illinois, United States
$17-$27/hr OnsiteFull Time
Memorial Health
Memorial Health: Provides medical and hospital services in central Illinois.
1+ YOEHigh school diploma or equivalent, BLS within 30 days, valid Illinois driver’s license, 1+ year security/military/law enforcement preferred, de-escalation and patrol skills, Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Cashier
Jacksonville, Illinois, United States
$16-$17/hr OnsiteFull Time, Part Time
The Home Depot
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Provide fast, friendly, accurate checkout and return service, monitor self-checkout, assist customers, follow policies to minimize shrink, and support training/escalation; preferred 1+ years cashier experience for Head Cashier.
Point of Sale, Self-Checkout
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1mo
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Security Officer
Taylorville, Illinois, United States
$17-$27/hr OnsiteFull Time
Memorial Health
Memorial Health: Community-based health system providing comprehensive inpatient and outpatient care.
1+ YOEHigh school diploma, BLS within 30 days, valid Illinois driver and acceptable driving record, 1+ year security/military/law enforcement experience preferred, de-escalation skills, confidentiality, Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
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3w
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Security Officer
Springfield, Illinois, United States
$17-$27/hr OnsitePart Time
Memorial Health
Memorial Health: A non-profit health system providing acute and specialized medical care.
1+ YOEHigh school diploma, BLS within 30 days, valid Illinois driver's license, ability to perform foot patrols and restraints, 1 year security/military/law enforcement experience preferred, strong communication and de-escalation skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
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4w
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Patient Transport Driver
Springfield, Illinois, United States
$19-$19/hr FieldFull Time
Advanced Medical Transport
Advanced Medical Transport: Provides emergency ambulance and medical transportation services.
High school/GED, valid Illinois driver’s license, ability to lift/push up to 25 lbs and assist wheelchairs with patients up to 350 lbs, completion of Management of Aggressive Behavior training, able to supervise and de-escalate patients.
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