30 escalations jobs at 15 companies in Decatur, IL
1mo
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Customer Service Agent
Normal, Illinois, United States
$18-$20/hr OnsiteFull Time
Strong verbal communication, organization, problem-solving, de-escalation, scheduling/coordination skills; customer service or logistics experience helpful but not required.
1w
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Data Centre operation support
Bloomington, Illinois, United States
$60k-$70k/yr OnsiteFull Time
6+ YOE6+ years experience in 24x7 data center operations monitoring, incident triage and escalation, facilities/environmental monitoring, ServiceNow ticketing, and ITIL-based incident management.
ServiceNow, ITIL
2d
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Retail Sales Associate-WHITE OAKS PLAZA
Springfield, Illinois, United States
$16/hr OnsitePart Time
Retail sales experience, customer-first service, product knowledge, communication, adaptability, de-escalation skills, and availability for varied evening, weekend, holiday, and peak shifts.
DailyPay, Guild, Employee Assistance Program (EAP)
1mo
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Special Education Teaching Assistant
Urbana, Illinois, United States
OnsiteFull Time
Assist special education teacher with individualized instruction, behavior plans, lifting and hygiene support, data recording, and TCI de-escalation; paraprofessional license or equivalent required.
1w
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$15,000 Sign on Bonus: Special Education Teacher
Champaign, Illinois, United States
$60k-$75k/yr OnsiteFull Time
Bachelor's degree and valid teaching credential required; implement IEPs, behavior interventions, de-escalation and crisis management; track student progress and use evidence-based instructional models.
PBIS
4w
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Behavioral Health Specialist
Decatur, Illinois, United States
$18-$20/hr OnsiteFull Time
High school diploma or equivalent, age 21+, valid driver’s license and reliable transportation, ability to perform physical tasks, strong communication, de-escalation, documentation, and trauma-informed care skills.
1w
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Illinois Terminal Security
Urbana, Illinois, United States
$21-$24/hr OnsiteFull Time
High school diploma, experience in security or related field, valid Illinois driver’s license, ability to pass background, physical, and drug/alcohol screening, customer-service skills and de-escalation ability.
CityView
3w
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Supervisor, Customer Care and Sales Advisor
Taylorville or Brazil
RemoteFull Time
2+ YOESupervisory experience in customer service or sales, high school diploma/GED, 2+ years related experience preferred, leadership and coaching skills, strong communication, ability to manage escalations and analyze performance.
2mo
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Cashier
Normal, Illinois, United States
$16-$17/hr OnsiteFull Time
Providing fast, friendly, and accurate customer service; processing checkout, return, and POS transactions; monitoring self-checkout; following loss-prevention policies; product knowledge and basic customer issue escalation.
Point of Sale, Self-Checkout
1mo
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Patient Transport Technician, Champaign
Urbana, Illinois, United States
$19-$19/hr FieldFull Time
High school diploma/GED, valid Illinois driver’s license, ability to lift up to 25 lbs, completion of AMT Management of Aggressive Behavior training, capable of supervising patients and using de-escalation techniques.
3w
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Pharm Tech - AMS
Champaign, Illinois, United States
$18-$29/hr OnsiteFull Time
Supports AMS pharmacist with calls, INR scheduling, medication reconciliation, EMR updates; requires ability to follow protocols and escalate clinical issues to pharmacist; pharmacy technician licensure/certification requirements per Illinois law.
EPIC, Electronic Medical Record
1mo
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Security Officer
Springfield, Illinois, United States
$17-$27/hr OnsitePart Time
High school diploma or equivalent, BLS within 30 days, valid Illinois driver’s license, security/military/law enforcement experience preferred, ability to perform patrols, de-escalation, physical restraint, and basic computer tasks.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
3w
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Security Officer - 8.0 Hours/Day, Year Round
Champaign, Illinois, United States
OnsiteFull Time
3+ YOEAssociate's degree or Illinois paraprofessional license, 3 years security/law enforcement experience, valid driver's license, TCI/CPI, CPR and First Aid within 90 days, experience with students, strong communication and de-escalation skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Suite
1mo
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BEHAVIOR INTERVENTIONIST
Champaign, Illinois, United States
$21-$32/hr OnsiteFull Time
Supervise ACE and Time Out rooms, manage and de-escalate student behavior, document incidents and behavior plans, maintain CPR/TCI/OSHA training; bachelor\u0002s preferred; must be at least 21; experience with behaviorally disordered youth preferred.
1w
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Member Support Associate (on-site)
Champaign, Illinois, United States
$21-$22/hr OnsiteFull Time
High school diploma/GED required; customer service or call center experience highly preferred. Strong communication, typing, computer proficiency; ability to de-escalate; English required, Spanish preferred; ability to work varied shifts and occasional weekends/holidays.
1mo
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Security Officer
Springfield, Illinois, United States
$17-$27/hr OnsitePart Time
High school diploma or equivalent; BLS within 30 days; valid Illinois drivers license and acceptable driving record; security/military/law enforcement experience preferred; skills in de-escalation, communication, confidentiality, and basic computer/Microsoft Office use.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
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