30 global support manager jobs at 24 companies in Addison, TX
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Director, Global IT Service & Support
Fort Worth or United States
$139k-$174k/yr RemoteFull Time
15+ YOE15+ Mgmt15+ years leading global IT operations/support, bachelor's degree (master's preferred), experience with MSPs/MSP contracts, ITIL and Freshworks/ITSM tools, service desk migrations, and global integrations; up to 20% travel.
ITIL, Freshworks, ITSM
1w
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Manager, Global Compensation Consulting
Coppell, Texas, United States
OnsiteFull Time
6+ YOERequires 6–10 years of compensation experience, expertise in market pricing and job evaluation, and preferably experience supporting global organizations and a CCP designation.
1w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
3w
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Director, Global Training & SME Support
Plano, Texas, United States
OnsiteFull Time
Proven experience building or scaling training/enablement in SaaS or vertical software, commercial fluency, cross-functional leadership, LMS and learning-technology experience, systems/process orientation, global program and credentialing experience preferred.
2mo
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Global Subsidiary Coordinator
Lewisville or Texas or Wilmington or North America or Europe or Asia
$70k-$75k/yr HybridFull Time
Coordinate global subsidiary compliance and transactions, manage client communications, research jurisdictional filing requirements, and support governance; strong communication, project management, and attention to detail required.
Salesforce, CRM
1d
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Director, Global Support Services (GSS) AI Initiatives
Plano, Texas, United States
HybridFull Time
10+ YOEBachelor’s degree, 10+ years in strategy, transformation, analytics, or technology, cross-functional leadership, AI/ML implementation, vendor management, project management, and AI governance expertise.
AI, AI/ML, Generative AI
1d
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Director, Global Support Services (GSS) AI Initiatives
Plano, Texas, United States
HybridFull Time
10+ YOEBachelor's degree, 10+ years in strategy, transformation, analytics, or technology, cross-functional leadership, AI/ML implementation, vendor management, project management, communication, and AI governance expertise.
AI, AI/ML, Generative AI
6d
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Global NOC Operations Manager
Arlington, Texas, United States
HybridFull Time
7+ YOERequires 7–10 years in computer or customer support, 3–5 years in an NOC environment preferred, high school diploma, bachelor's degree or equivalent experience, and technical leadership expertise.
TCP/IP, DHCP, DNS, PowerShell, VB Script, Windows, Windows Server, OS/400, UNIX/Linux, Active Directory, SolarWinds Orion, Remedy, ServiceNow, RightITnow, Workload Automation, Tidal, SSRS, Crystal, Cognos, Splunk, VictorOps
1w
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
2mo
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Deployment Technician – Global Disaster Relief
Grand Prairie, Texas, United States
OnsiteFull Time
Deployment technician to support global disaster relief; must deploy quickly, lead and train teams, manage logistics, and endure demanding field conditions.
Microsoft Office, Inventory management software, Transportation software
1mo
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SAP EWM Manager - CMT
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years SAP EWM experience; 5+ years supporting CMT clients; 2 end-to-end SAP S/4 implementations; 5+ years managing SAP delivery teams in a Global Delivery Model; Bachelor’s degree or equivalent.
SAP, SAP EWM, SAP S/4
1d
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Senior Manager, Sales Onboarding & Leadership Development
San Ramon or San Francisco or Dallas
$96k-$284k/yr HybridFull Time
7+ YOERequires 7+ years in sales enablement, onboarding, or leadership development; program design, facilitation, coaching, LMS content management, analytics, global team support, and a bachelor's degree.
Learning Management System (LMS), Salesforce, Artificial intelligence (AI)
3mo
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Network Engineer, Deployment & Support
Menlo Park or Beaver Dam or Fort Worth or Lebanon or El Paso or Bowling Green or Cedar Rapids
$135k-$191k/yr OnsiteFull Time
6+ YOEBachelor's in CS/CE or related field; 6+ years designing/deploying large networks; routing protocols (BGP/IS-IS/MPLS/RSVP-TE/VRRP); TCP/UDP/DHCP/DNS; IPv4/IPv6; multi-vendor environments; physical infrastructure and cabling; project management; global team experience.
BGP, IS-IS, MPLS, RSVP-TE, VRRP, TCP, UDP, DHCP, DNS, IPv4, IPv6, Linux, Python, Bash, Perl
2w
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FAAS-Global Treasury Services-SAP-Senior
New York or Atlanta or Charlotte or Chicago or Dallas or Hoboken or Houston or Jacksonville or Los Angeles or McLean or Philadelphia or San Francisco or San Jose or Tampa
$117k-$203k/yr HybridFull Time
EY Global Services: A global professional services organization providing assurance, consulting, tax, strategy, and transaction services.
2+ YOEBachelor’s degree and 2+ years relevant experience; SAP Treasury implementation/support, S/4 HANA, treasury components, analytical problem-solving, communication, and willingness to travel required.
SAP, S/4 HANA
1mo
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Business Command Center Major Incident/Cyber Lead - Vice President
Irving, Texas, United States
$126k-$189k/yr HybridFull Time
Extensive financial services experience, strong incident/crisis management and communication skills, project management experience, ServiceNow familiarity, AI prompt engineering knowledge, bachelor's degree or equivalent, and ability to support global time zones with occasional on-call weekend support.
ServiceNow
3w
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Chief of Staff
Espoo or Dallas or United States
$169k-$278k/yr HybridFull Time
Proven senior chief-of-staff or strategic roles supporting C-level in global matrixed environments; strong judgment, prioritization, communication, change leadership and delivery at scale.
3w
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NEXO S&T ECLM Sustain & Reporting Lead
Plano or Purchase or Chicago
$111k-$185k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's plus 7+ years supporting enterprise applications/CLM platforms, 3+ years leading teams, reporting/analytics experience, Excel/Power BI/Tableau proficiency, experience with global deployments and governance.
Microsoft Excel, Power BI, Tableau, Icertis
1w
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Global Banking & Markets-Dallas- Vice President, Trade Processing- 8933115
Dallas, Texas, United States
OnsiteFull Time
3+ YOEMaster's in Economics/Finance/Business or related with 3 years' relevant experience, or Bachelor's with 5 years; experience assessing operational risk, interfacing with trading counterparties, and supporting FX trading operations.
3w
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NEXO S&T ECLM Sustain & Reporting Lead
Plano or Purchase or Chicago
$111k-$185k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree required; 7+ years supporting enterprise CLM/ECLM or SaaS applications; 3+ years leading teams; strong reporting/analytics; proficiency with Microsoft Excel, Power BI or Tableau; experience with global deployments; ITIL/PMP/Lean Six Sigma preferred.
Microsoft Excel, Power BI, Tableau, Icertis, CLM/ECLM platforms
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