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33 global support manager jobs at 26 companies in Grapevine, TX

2mo
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Director, Global IT Service & Support
Fort Worth or United States
$139k-$174k/yr RemoteFull Time
Woolpert
Woolpert: Global architecture, engineering, and geospatial services firm.
15+ YOE15+ Mgmt15+ years leading global IT operations/support, bachelor's degree (master's preferred), experience with MSPs/MSP contracts, ITIL and Freshworks/ITSM tools, service desk migrations, and global integrations; up to 20% travel.
ITIL, Freshworks, ITSM
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1w
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Manager, Global Compensation Consulting
Coppell, Texas, United States
OnsiteFull Time
Brink's
Brink'sNYSE: BCO: Provider of secure logistics and global cash management services.
6+ YOERequires 6–10 years of compensation experience, expertise in market pricing and job evaluation, and preferably experience supporting global organizations and a CCP designation.
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1w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
IDEXX Laboratories
IDEXX LaboratoriesNASDAQ: IDXX: Develops diagnostic tests, equipment, and software for veterinary medicine.
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
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2w
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General Manager - Global Rider Support Operations (Onsite)
Plano, Texas, United States
OnsiteFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOE5+ Mgmt5+ years senior leadership in customer support or scaled operations, experience managing large distributed teams and multi-million-dollar BPO contracts, P&L/budget ownership, WFM and analytics expertise, Lean/Six Sigma experience, willingness to travel up to 20%, US work authorization required.
Lean, Six Sigma, CRM, WFM, AI assistants
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3w
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Director, Global Training & SME Support
Plano, Texas, United States
OnsiteFull Time
LeadsOnline
LeadsOnline: Software for law enforcement to track property and solve crimes.
Proven experience building or scaling training/enablement in SaaS or vertical software, commercial fluency, cross-functional leadership, LMS and learning-technology experience, systems/process orientation, global program and credentialing experience preferred.
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Global Subsidiary Coordinator
Lewisville or Texas or Wilmington or North America or Europe or Asia
$70k-$75k/yr HybridFull Time
CSC
CSC: Provides global business administration and compliance solutions.
Coordinate global subsidiary compliance and transactions, manage client communications, research jurisdictional filing requirements, and support governance; strong communication, project management, and attention to detail required.
Salesforce, CRM
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2d
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Director, Global Support Services (GSS) AI Initiatives
Plano, Texas, United States
HybridFull Time
Ryan
Ryan: Global provider of business tax services and tax software.
10+ YOEBachelor’s degree, 10+ years in strategy, transformation, analytics, or technology, cross-functional leadership, AI/ML implementation, vendor management, project management, and AI governance expertise.
AI, AI/ML, Generative AI
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2d
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Director, Global Support Services (GSS) AI Initiatives
Plano, Texas, United States
HybridFull Time
Ryan
Ryan: Provides global business tax services and software solutions.
10+ YOEBachelor's degree, 10+ years in strategy, transformation, analytics, or technology, cross-functional leadership, AI/ML implementation, vendor management, project management, communication, and AI governance expertise.
AI, AI/ML, Generative AI
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6d
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Global NOC Operations Manager
Arlington, Texas, United States
HybridFull Time
GM Financial
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
7+ YOERequires 7–10 years in computer or customer support, 3–5 years in an NOC environment preferred, high school diploma, bachelor's degree or equivalent experience, and technical leadership expertise.
TCP/IP, DHCP, DNS, PowerShell, VB Script, Windows, Windows Server, OS/400, UNIX/Linux, Active Directory, SolarWinds Orion, Remedy, ServiceNow, RightITnow, Workload Automation, Tidal, SSRS, Crystal, Cognos, Splunk, VictorOps
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Semrush
Semrush: Brand visibility and digital marketing management platform.
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
Enseo
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
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Deployment Technician – Global Disaster Relief
Grand Prairie, Texas, United States
OnsiteFull Time
Operation Blessing
Operation Blessing: Provides humanitarian aid and disaster relief services globally.
Deployment technician to support global disaster relief; must deploy quickly, lead and train teams, manage logistics, and endure demanding field conditions.
Microsoft Office, Inventory management software, Transportation software
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SAP EWM Manager - CMT
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
7+ YOE5+ Mgmt7+ years SAP EWM experience; 5+ years supporting CMT clients; 2 end-to-end SAP S/4 implementations; 5+ years managing SAP delivery teams in a Global Delivery Model; Bachelor’s degree or equivalent.
SAP, SAP EWM, SAP S/4
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1d
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Senior Manager, Sales Onboarding & Leadership Development
San Ramon or San Francisco or Dallas
$96k-$284k/yr HybridFull Time
Five9
Five9NASDAQ: FIVN: Provides cloud-based software for enterprise contact center operations.
7+ YOERequires 7+ years in sales enablement, onboarding, or leadership development; program design, facilitation, coaching, LMS content management, analytics, global team support, and a bachelor's degree.
Learning Management System (LMS), Salesforce, Artificial intelligence (AI)
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3w
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SAP Finance Transformation Senior Manager - Utilities
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$123k-$338k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOERequires 8+ years SAP Finance expertise, 5+ years supporting Utilities clients, 3 end-to-end SAP S/4 implementations, consulting experience, leadership of global delivery teams, and a bachelor's degree or equivalent.
SAP, SAP S/4, SAP Business AI, SAP S/4HANA, AI
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3mo
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Network Engineer, Deployment & Support
Menlo Park or Beaver Dam or Fort Worth or Lebanon or El Paso or Bowling Green or Cedar Rapids
$135k-$191k/yr OnsiteFull Time
Meta
MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
6+ YOEBachelor's in CS/CE or related field; 6+ years designing/deploying large networks; routing protocols (BGP/IS-IS/MPLS/RSVP-TE/VRRP); TCP/UDP/DHCP/DNS; IPv4/IPv6; multi-vendor environments; physical infrastructure and cabling; project management; global team experience.
BGP, IS-IS, MPLS, RSVP-TE, VRRP, TCP, UDP, DHCP, DNS, IPv4, IPv6, Linux, Python, Bash, Perl
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2w
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FAAS-Global Treasury Services-SAP-Senior
New York or Atlanta or Charlotte or Chicago or Dallas or Hoboken or Houston or Jacksonville or Los Angeles or McLean or Philadelphia or San Francisco or San Jose or Tampa
$117k-$203k/yr HybridFull Time
EY
EY: Provides audit, tax, consulting, and strategy services globally.
2+ YOEBachelor’s degree and 2+ years relevant experience; SAP Treasury implementation/support, S/4 HANA, treasury components, analytical problem-solving, communication, and willingness to travel required.
SAP, S/4 HANA
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1mo
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Business Command Center Major Incident/Cyber Lead - Vice President
Irving, Texas, United States
$126k-$189k/yr HybridFull Time
Citi
CitiNYSE: C: Global diversified financial services holding.
Extensive financial services experience, strong incident/crisis management and communication skills, project management experience, ServiceNow familiarity, AI prompt engineering knowledge, bachelor's degree or equivalent, and ability to support global time zones with occasional on-call weekend support.
ServiceNow
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3w
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Chief of Staff
Espoo or Dallas or United States
$169k-$278k/yr HybridFull Time
Nokia
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
Proven senior chief-of-staff or strategic roles supporting C-level in global matrixed environments; strong judgment, prioritization, communication, change leadership and delivery at scale.
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3w
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NEXO S&T ECLM Sustain & Reporting Lead
Plano or Purchase or Chicago
$111k-$185k/yr OnsiteFull Time
PepsiCo
PepsiCoNASDAQ: PEP: Global food and beverage producing snacks and drinks.
7+ YOE3+ MgmtBachelor's plus 7+ years supporting enterprise applications/CLM platforms, 3+ years leading teams, reporting/analytics experience, Excel/Power BI/Tableau proficiency, experience with global deployments and governance.
Microsoft Excel, Power BI, Tableau, Icertis
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