98 global support manager jobs at 60 companies in Greenpoint, NY
2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2w
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VP Global Customer Support
Rochelle Park or Bengaluru
RemoteFull Time
15+ YOE15+ MgmtBachelor's degree in Computer Science, MIS, or equivalent; 15+ years leading global support organizations; ITIL expertise; experience scaling distributed teams, L1/L2 operations, cloud support, and executive stakeholder management.
ServiceNow, SLA, QA, BPO
21h
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Manager, Global Product Support
San Jose or Plainview or Palo Alto
$131k-$166k/yr OnsiteFull Time
8+ YOEBachelor's degree in a technical discipline and 8+ years in technical support or engineering, including technical team leadership. Requires semiconductor equipment, vacuum tools, PLCs, Windows, and electro-mechanical systems experience.
Windows, Programmable Logic Controllers (PLCs)
1mo
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
3w
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Sr. Manager - Global Service Delivery
Somerset, New Jersey, United States
$165k-$225k/yr HybridFull Time
10+ YOE5+ MgmtBachelors or equivalent,10+ years IT infrastructure experience,5+ years leadership,ITSM/ITIL knowledge,ServiceNow/CMDB/HAM familiarity,ability to support global operations and travel ~20%.
ServiceNow, CMDB, Hardware Asset Management (HAM)
2w
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Director, Global Tax
White Plains or Greensboro or United States
$101k-$175k/yr HybridFull Time
7+ YOERequires 7–10+ years of tax accounting and reporting experience, ASC 740 expertise, global tax reporting, SOX controls, audit support, advanced Microsoft Excel, project management, and team leadership.
Microsoft Excel, ASC 740, 10-K, 10-Q, SOX
1d
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Senior Manager, Enterprise Support, Global Financial Services, Strategic Industries - Global Financial Services
New York, New York, United States
$221k-$299k/yr OnsiteFull Time
7+ YOE7+ MgmtRequires experience hiring and managing technical teams, improving support processes, using generative AI tools, and 7+ years leading or managing technical teams. Customer, stakeholder, and strategic planning experience preferred.
Amazon Web Services, AWS Unified Operations (UOps)
3w
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GRA Global AdPromo Excellence Lead
Morristown or Cambridge
$122k-$177k/yr HybridFull Time
2+ YOEBA/BS in life or pharmaceutical sciences,2+ years in biopharma advertising & promotion regulatory review,knowledge of global codes (EFPIA/IFPMA),ability to interpret clinical data,and experience supporting digital/transformation initiatives.
Veeva, Microsoft Office, SharePoint
1mo
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Senior Global Medical Director, Reproductive Medicine
Parsippany, New Jersey, United States
$237k-$340k/yr HybridFull Time
10+ YOEMD/DO with 10+ years combined clinical and pharmaceutical/biotech experience; global medical affairs leadership, reproductive medicine expertise, experience supporting global launches, evidence generation, and strong cross-functional influence.
1d
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Associate Director, Student Success Outreach and Global Support
New York City, New York, United States
$100k-$120k/yr HybridFull Time
1+ YOE5+ MgmtMaster's degree required; 5+ years of professional staff management and leadership experience, including 1+ year in higher education case management or student support. Requires FERPA, HIPAA, data privacy, KPI, and student retention expertise.
PeopleSoft
1mo
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Project Manager, Global Innovation Team
New York City, New York, United States
$115k-$144k/yr HybridFull Time
6+ YOESenior project manager with 6+ years supporting innovation teams, PM certifications (Six Sigma/Scrum/PMI), bachelor\u0002s preferred, experience in spirits/CPG, agile/PMO experience, financial and stakeholder management skills.
4w
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Global Estimating Manager (2x Openings)
London or Dublin or New York City or Madrid or Palo Alto
€155k-€210k/yr RemoteFull Time
Estimating experience on data center or major capital projects, strong MEP cost knowledge, building should-cost models and benchmarks, commercial acumen, supporting procurement across Europe and US.
2d
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Global Markets Sales Assistant
New York City, New York, United States
$35-$51/hr OnsiteFull Time
Requires trade capture, discrepancy resolution, trade activity reporting, transaction support, attention to detail, data quality management, regulatory compliance, and trade operations skills.
8h
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Enterprise Application Support
New York City, New York, United States
$175k-$250k/yr OnsiteFull Time
Requires engineering team management, global technology leadership, Salesforce architecture and support expertise, integration and release management, stakeholder management, communication, prioritization, and decision-making skills.
Salesforce, Artificial Intelligence (AI)
2d
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Global Research
New York City, New York, United States
$25-$52/hr OnsiteFull Time
3+ YOERequires 3+ years supporting senior-level management, advanced Microsoft Office proficiency, strong communication and organization skills, multitasking ability, customer service orientation, and confidential information handling.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1mo
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Senior Director, Global Supportability and Readiness
San Francisco or New York City
$191k-$321k/yr RemoteFull Time
10+ YOE4+ Mgmt10+ years experience in customer success/enablement/product ops, 4+ years leading global teams, data-driven, experience with AI/data/CRM platforms, strong cross-functional influence and executive communication.
Agentforce, Data Cloud
2mo
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Director, Support Operations
New York City, New York, United States
$155k-$185k/yr HybridFull Time
Proven CX/support leadership with experience scaling teams, managing global BPO relationships, owning multimillion-dollar budgets, strong forecasting/capacity planning, and data-driven decision making; familiarity with Zendesk.
Zendesk
9h
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Enterprise Application Support
New York City, New York, United States
$170k-$250k/yr OnsiteFull Time
Requires engineering team management, global technology leadership, Salesforce architecture and integration expertise, delivery planning, stakeholder management, and strong written and verbal communication skills.
Salesforce, Artificial Intelligence (AI)
4w
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Director, Global Investigations & Disputes Resolution
Chicago or New York City
$200k-$300k/yr OnsiteFull Time
10+ YOE10+ years in investigations, forensic accounting, disputes or litigation support; bachelor’s in accounting/finance or related; leadership, client development, and technical expertise; CPA/CFE/CFA/CAMS/CFF/ABV/JD valued.
1mo
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Director, Global Epidemiology & Real-World Evidence
Florham Park, New Jersey, United States
$230k-$265k/yr HybridFull Time
8+ YOEPhD or MD/PharmD with advanced epidemiology training,8+ years pharma/biotech experience in epidemiology and RWE,expertise in observational methods,database strategy,regulatory support,and staff management.
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