27 global support manager jobs at 22 companies in Murphy, TX
1w
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Sr Manager, Global Technical Support & Operations
Irving, Texas, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years leadership in technical support or IT operations, 5+ years managing support teams, experience with L1-L3 support and global teams, strong operational/process improvement, analytics, and cross-functional collaboration.
Zendesk, Jira, Confluence, HubSpot, NetSuite
2mo
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Director, Global IT Service & Support
Fort Worth or United States
$139k-$174k/yr RemoteFull Time
15+ YOE15+ Mgmt15+ years leading global IT operations/support, bachelor's degree (master's preferred), experience with MSPs/MSP contracts, ITIL and Freshworks/ITSM tools, service desk migrations, and global integrations; up to 20% travel.
ITIL, Freshworks, ITSM
1w
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Manager, Global Compensation Consulting
Coppell, Texas, United States
OnsiteFull Time
6+ YOERequires 6–10 years of compensation experience, expertise in market pricing and job evaluation, and preferably experience supporting global organizations and a CCP designation.
1w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
2w
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General Manager - Global Rider Support Operations (Onsite)
Plano, Texas, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years senior leadership in customer support or scaled operations, experience managing large distributed teams and multi-million-dollar BPO contracts, P&L/budget ownership, WFM and analytics expertise, Lean/Six Sigma experience, willingness to travel up to 20%, US work authorization required.
Lean, Six Sigma, CRM, WFM, AI assistants
3w
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Director, Global Training & SME Support
Plano, Texas, United States
OnsiteFull Time
Proven experience building or scaling training/enablement in SaaS or vertical software, commercial fluency, cross-functional leadership, LMS and learning-technology experience, systems/process orientation, global program and credentialing experience preferred.
2mo
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Global Subsidiary Coordinator
Lewisville or Texas or Wilmington or North America or Europe or Asia
$70k-$75k/yr HybridFull Time
Coordinate global subsidiary compliance and transactions, manage client communications, research jurisdictional filing requirements, and support governance; strong communication, project management, and attention to detail required.
Salesforce, CRM
4d
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Global NOC Operations Manager
Arlington, Texas, United States
HybridFull Time
7+ YOERequires 7–10 years in computer or customer support, 3–5 years in an NOC environment preferred, high school diploma, bachelor's degree or equivalent experience, and technical leadership expertise.
TCP/IP, DHCP, DNS, PowerShell, VB Script, Windows, Windows Server, OS/400, UNIX/Linux, Active Directory, SolarWinds Orion, Remedy, ServiceNow, RightITnow, Workload Automation, Tidal, SSRS, Crystal, Cognos, Splunk, VictorOps
2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
2mo
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Deployment Technician – Global Disaster Relief
Grand Prairie, Texas, United States
OnsiteFull Time
Deployment technician to support global disaster relief; must deploy quickly, lead and train teams, manage logistics, and endure demanding field conditions.
Microsoft Office, Inventory management software, Transportation software
1mo
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SAP EWM Manager - CMT
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years SAP EWM experience; 5+ years supporting CMT clients; 2 end-to-end SAP S/4 implementations; 5+ years managing SAP delivery teams in a Global Delivery Model; Bachelor’s degree or equivalent.
SAP, SAP EWM, SAP S/4
3w
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Global Banking & Markets - Transaction Banking - Dallas
Dallas, Texas, United States
OnsiteFull Time
Bachelor's degree required; strong Excel and PowerPoint skills; ability to coordinate stakeholders, manage materials, support RFPs, analyze KPIs, and communicate with senior partners.
Microsoft Excel, Microsoft PowerPoint
3mo
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Network Engineer, Deployment & Support
Menlo Park or Beaver Dam or Fort Worth or Lebanon or El Paso or Bowling Green or Cedar Rapids
$135k-$191k/yr OnsiteFull Time
6+ YOEBachelor's in CS/CE or related field; 6+ years designing/deploying large networks; routing protocols (BGP/IS-IS/MPLS/RSVP-TE/VRRP); TCP/UDP/DHCP/DNS; IPv4/IPv6; multi-vendor environments; physical infrastructure and cabling; project management; global team experience.
BGP, IS-IS, MPLS, RSVP-TE, VRRP, TCP, UDP, DHCP, DNS, IPv4, IPv6, Linux, Python, Bash, Perl
1mo
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Business Command Center Major Incident/Cyber Lead - Vice President
Irving, Texas, United States
$126k-$189k/yr HybridFull Time
Extensive financial services experience, strong incident/crisis management and communication skills, project management experience, ServiceNow familiarity, AI prompt engineering knowledge, bachelor's degree or equivalent, and ability to support global time zones with occasional on-call weekend support.
ServiceNow
2w
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NEXO S&T ECLM Sustain & Reporting Lead
Plano or Purchase or Chicago
$111k-$185k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's plus 7+ years supporting enterprise applications/CLM platforms, 3+ years leading teams, reporting/analytics experience, Excel/Power BI/Tableau proficiency, experience with global deployments and governance.
Microsoft Excel, Power BI, Tableau, Icertis
2w
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NEXO S&T ECLM Sustain & Reporting Lead
Plano or Purchase or Chicago
$111k-$185k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree required; 7+ years supporting enterprise CLM/ECLM or SaaS applications; 3+ years leading teams; strong reporting/analytics; proficiency with Microsoft Excel, Power BI or Tableau; experience with global deployments; ITIL/PMP/Lean Six Sigma preferred.
Microsoft Excel, Power BI, Tableau, Icertis, CLM/ECLM platforms
2w
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Richard Caubang - TRF
Plano, Texas, United States
OnsiteFull Time
5+ YOEBachelor's degree,5+ years RMA or quality/support experience in electronics/power solutions,team management experience,knowledge of RMA workflows,warranty,ISO 9001,Six Sigma,global shipping,plus Excel/Power BI/SQL skills.
Microsoft Excel, Power BI, SQL
2w
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Buyer - Indirect
Dallas, Texas, United States
OnsiteFull Time
2+ YOECoordinate procurement of indirect materials, process aQuire requests within 48 hours, evaluate supplier proposals, manage supplier recruitment and contracts, and support global procurement projects.
aQuire, Titan, AP
3mo
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Training Standards Lead
Dallas, Texas, United States
HybridFull Time
3+ YOELead the execution of global training standards, mentor instructors, coordinate audits, and support multiple training centers.
Microsoft Teams, Microsoft Word, Microsoft PowerPoint
1mo
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Facilities & Real Estate Director (Richardson, TX, US)
Richardson, Texas, United States
$140k-$200k/yr OnsiteFull Time
11+ YOELead global security and facilities programs, supervise regional security managers, manage BCP and emergency response, oversee budgets and assessments, conduct investigations, and support CTPAT/PIP compliance. 11+ years experience preferred.
Navex, Customs-Trade Partnership Against Terrorism (CTPAT), Partners in Protection (PIP)
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