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132 help desk jobs at 93 companies in Florida

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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr RemoteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
1+ YOEExperience providing Tier I/II help desk support, familiarity with Windows and macOS, knowledge of ITIL and Agile, 1–3+ years help desk experience (HS+3yrs or BS+1yr), and relevant certifications (CompTIA A+, ITIL, Microsoft Modern Desktop).
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
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4w
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Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
SOSi
SOSi: Provides technology and mission solutions for national security.
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
1+ YOEProvide Tier I/II help desk support; 1+ year help desk experience (HS+3yrs or BS+1yr), knowledge of Windows/macOS, ITIL, Jira/Confluence, cloud (Azure/AWS); CompTIA A+, ITIL, or Microsoft Modern Desktop certs preferred.
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
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2mo
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Help Desk Lead
Miami, Florida, United States
OnsiteFull Time
Ascension Federal Services
Ascension Federal Services: Provides IT support services and leadership in technology environments.
2+ YOELead help desk team; advanced troubleshooting; strong Windows/Mac, networking; certifications a plus; 2+ years leadership; IT degree preferred.
Ticketing systems, Remote support tools, Windows, Mac, Networking
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2mo
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Help Desk Lead
Doral, Florida, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
5+ YOELead a technical help desk with ITIL, ticketing systems (JIRA/ServiceNow), CAC/SAML, SSO/MFA, SLA management, and remote support.
ITIL, ServiceNow, JIRA, CAC, Single Sign-On, Multi-Factor Authentication, IT service management
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1w
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Help Desk Supervisor
Florida, United States
$74k-$75k/yr RemoteFull Time
Chenega Corporation
Chenega Corporation: Provides professional government, defense, and facility support services.
3+ YOE1+ MgmtHigh school diploma or equivalent, 3+ years IT help desk/service desk experience, 1+ year supervisory/contact center lead experience, experience with Amazon Connect and ServiceNow, U.S. citizenship and pass CBP background investigation, available for rotating 24x7x365 shifts.
Amazon Connect, Gemini (AI platform), ServiceNow, Microsoft Project
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Help Desk Technician
Tampa, Florida, United States
OnsiteFull Time
DoubleLine Capital
DoubleLine Capital: Investment management firm specializing in fixed-income and diverse assets.
3+ YOEMinimum 3 years’ experience in a Help Desk/Desktop Support role; BS in MIS/CS or related field; experience in regulated environments with security/audit; ITSM experience; PowerShell or scripting; Microsoft 365/InTune experience; strong communication and initiative.
PowerShell, Scripting, Microsoft 365, Intune, Active Directory, ITSM, CMDB
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3w
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
Polsinelli
Polsinelli: Am Law 100 law firm providing comprehensive legal services.
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
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1mo
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Help Desk Technician
Boca Raton, Florida, United States
OnsiteFull Time
JRM Construction Management
JRM Construction Management: Provides general contracting and construction management for commercial building projects.
1+ YOE1–2 years help desk/desktop support experience; proficiency with Windows 10/11, Microsoft 365/Office 365, Active Directory/Azure AD, basic networking (IP/DNS, Wi‑Fi, VPN); strong troubleshooting and communication skills; valid driver’s license preferred.
Windows 10, Windows 11, Microsoft 365, Microsoft Office 365, Active Directory, Azure AD, OneDrive, Virtualization Technologies, IP, DNS, Wi‑Fi, VPN, VoIP
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2w
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ICT Help Desk -Service Support
Pinellas Park, Florida, United States
OnsiteFull Time
Davidoff of Geneva
Davidoff of Geneva: Produces and sells premium cigars and luxury tobac products.
3+ YOE3+ years help desk/desktop support experience; associate degree or equivalent; experience with Windows, macOS, iOS, Microsoft 365, Active Directory/Entra ID; strong troubleshooting and customer service skills.
Windows, macOS, iOS, POS, Microsoft 365, Microsoft Authenticator, Active Directory, Microsoft Entra ID, Microsoft Intune, MDM, Apple Business Manager, Zebra, ERP, CRM, Adobe Creative Cloud, Box, Smartsheet
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1w
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IT Help Desk Technician
Tampa, Florida, United States
OnsiteFull Time
J.J. Taylor Distributing
J.J. Taylor Distributing: Distributes beer and beverages to retailers and restaurants.
1+ YOE1+ year IT help desk or LAN/WAN experience; proficiency with Microsoft Active Directory, Windows server/desktop, Microsoft Office, VPN; strong troubleshooting and communication; valid driver\u0019s license required.
Microsoft Active Directory, Windows Server, Windows, Microsoft Office, Exchange, ADP, RAS, VPN
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Help Desk Level 3 Agent
Orlando, Florida, United States
OnsiteFull Time
Acorn Stairlifts
Acorn Stairlifts: Manufactures and installs customized stairlifts for residential mobility assistance.
5+ YOE3+ Mgmt5+ years IT support experience, 3+ years help desk leadership, strong Windows, Microsoft 365, Active Directory skills, excellent troubleshooting and communication.
Microsoft Windows, Microsoft 365, Active Directory
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1w
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Help Desk Specialist (Part-Time)
South Miami, Florida, United States
OnsitePart Time
Larkin Community Hospital
Larkin Community Hospital: Operates teaching hospitals providing acute and behavioral healthcare services.
1+ YOE1–3 years IT help desk experience (healthcare preferred). Associate's degree preferred. Knowledge of Windows and Microsoft Office 365, networking basics, ticketing systems; strong customer service and HIPAA awareness.
Windows, Microsoft Office 365, LAN/WAN, TCP/IP, Wi-Fi, ticketing systems, remote support tools, EHR/EMR
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1mo
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Level 1 IT Help Desk Technician
Boynton Beach or West Palm Beach
OnsiteFull Time
Hanley Foundation: Provides addiction prevention, treatment, and recovery support services.
1+ YOE1+ years help desk/desktop support experience; Google Workspace and Microsoft Intune experience; Windows 10/11 support; account administration and onboarding/offboarding; strong communication and customer service; valid driver's license and ability to lift 50 lbs.
Google Workspace, Gmail, Google Meet, Microsoft Intune, Windows 10/11, Microsoft 365, Entra ID, Meraki, SMTP, VoIP, DNS, DHCP, VPN, TCP/IP
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1w
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Help Desk Representative
Dover or Orlando or Gallatin or Johnson City or Chattanooga
RemoteFull Time
Smart Start
Smart Start: Sells and monitors ignition interlock and alcohol monitoring devices.
0.5+ YOEHigh school diploma, 6+ months relevant experience, Microsoft Office (Word, Excel, PowerPoint) proficiency, strong verbal/written communication, attention to detail, multitasking under pressure.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Help Desk Specialist
Homestead, Florida, United States
OnsiteFull Time
SAIC
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
2+ YOERequires active DoD TS/SCI clearance, DoD 8570 IAT II certification, 2+ years IT experience (education/experience equivalencies apply), and experience with Remedy, MECM, VMware/ESXi, NetApp ONTAP, account management, and end-user device troubleshooting.
Remedy IT Service Management (ITSM), Microsoft Endpoint Configuration Manager (MECM), VMware, ESXi, NetApp ONTAP
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16h
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Help Desk Analyst
Miami, Florida, United States
OnsiteFull Time
Miami Jewish Health
Miami Jewish Health: Provides comprehensive healthcare and residential services for aging adults.
1+ YOE1–2 years IT support experience, Associate degree in Computer Science or equivalent, knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, strong communication and customer-service skills.
Microsoft Windows, Microsoft Office 365, Active Directory, Track-It
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2d
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Help Desk Administrator
West Palm Beach, Florida, United States
OnsiteFull Time
National Oak Distributors
National Oak Distributors: Wholesale distributor of automotive paint and repair equipment
Provide IT helpdesk support using Windows 10/11, Microsoft Office 365, Active Directory, MDT and remote access tools; associate degree in related field; Microsoft/CompTIA certs advantageous; customer-service oriented.
Windows 10, Windows 11, Microsoft Office 365, MDT, Active Directory, Remote Access
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1w
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Help Desk Analyst
Miami, Florida, United States
$38k-$42k/yr OnsiteFull Time
Florida International University
Florida International University: Public research university offering undergraduate and graduate degree programs.
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
IVR, ServiceNow, Bomgar
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1mo
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Help Desk Specialist
Homestead, Florida, United States
OnsiteFull Time
SAIC
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
2+ YOEActive DoD TS/SCI clearance and DoD 8570 IAT II certification required. 2+ years IT experience (2–6 years depending on degree). Experience with Remedy, MECM, VMware/ESXi, NetApp ONTAP and end-user support.
Remedy, Remedy IT Service Management (ITSM), MECM, VMware, ESXi, NetApp ONTAP
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