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47 help desk jobs at 35 companies in Miami, FL

2mo
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Help Desk Lead
Doral, Florida, United States
OnsiteFull Time
Base-2 Solutions
Base-2 Solutions: Delivers engineering and technology services for national security.
5+ YOEBachelor's degree in IT/CS or 5+ years IT service management; experience managing help desk teams, SLA compliance, remote desktop, device provisioning, IT asset tracking; familiarity with ITIL, JIRA, ServiceNow; active Top Secret/SCI clearance.
JIRA, ServiceNow
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2w
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr RemoteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
1+ YOEExperience providing Tier I/II help desk support, familiarity with Windows and macOS, knowledge of ITIL and Agile, 1–3+ years help desk experience (HS+3yrs or BS+1yr), and relevant certifications (CompTIA A+, ITIL, Microsoft Modern Desktop).
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
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1mo
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Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
SOSi
SOSi: Provides technology and mission solutions for national security.
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
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2w
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
1+ YOEProvide Tier I/II help desk support; 1+ year help desk experience (HS+3yrs or BS+1yr), knowledge of Windows/macOS, ITIL, Jira/Confluence, cloud (Azure/AWS); CompTIA A+, ITIL, or Microsoft Modern Desktop certs preferred.
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
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Help Desk Lead
Miami, Florida, United States
OnsiteFull Time
Ascension Federal Services
Ascension Federal Services: Provides IT support services and leadership in technology environments.
2+ YOELead help desk team; advanced troubleshooting; strong Windows/Mac, networking; certifications a plus; 2+ years leadership; IT degree preferred.
Ticketing systems, Remote support tools, Windows, Mac, Networking
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Help Desk Lead
Doral, Florida, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
5+ YOELead a technical help desk with ITIL, ticketing systems (JIRA/ServiceNow), CAC/SAML, SSO/MFA, SLA management, and remote support.
ITIL, ServiceNow, JIRA, CAC, Single Sign-On, Multi-Factor Authentication, IT service management
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Help Desk Technician
Boca Raton, Florida, United States
OnsiteFull Time
JRM Construction Management
JRM Construction Management: Provides general contracting and construction management for commercial building projects.
1+ YOE1–2 years help desk/desktop support experience; proficiency with Windows 10/11, Microsoft 365/Office 365, Active Directory/Azure AD, basic networking (IP/DNS, Wi‑Fi, VPN); strong troubleshooting and communication skills; valid driver’s license preferred.
Windows 10, Windows 11, Microsoft 365, Microsoft Office 365, Active Directory, Azure AD, OneDrive, Virtualization Technologies, IP, DNS, Wi‑Fi, VPN, VoIP
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4w
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Help Desk Specialist (Part-Time)
South Miami, Florida, United States
OnsitePart Time
Larkin Community Hospital
Larkin Community Hospital: Operates teaching hospitals providing acute and behavioral healthcare services.
1+ YOE1–3 years IT help desk experience (healthcare preferred). Associate's degree preferred. Knowledge of Windows and Microsoft Office 365, networking basics, ticketing systems; strong customer service and HIPAA awareness.
Windows, Microsoft Office 365, LAN/WAN, TCP/IP, Wi-Fi, ticketing systems, remote support tools, EHR/EMR
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1w
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Help Desk Analyst
Orlando or Boca Raton or Fort Lauderdale or Fort Myers or Gainesville or Jacksonville or Lakeland or Melbourne or Miami or Naples or Pensacola or Tallahassee or Tampa or Washington or West Palm Beach
OnsiteFull Time
GrayRobinson
GrayRobinson: Provides legal services and government consulting for business and government.
5+ YOERequires 5+ years troubleshooting software and hardware, working knowledge of Windows 11, Microsoft 365, iManage, VPN, Citrix, and legal-specific processes; law firm experience is a plus.
Windows 11, Microsoft 365, iManage, VPN, Citrix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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3w
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Help Desk Analyst
Miami, Florida, United States
$38k-$42k/yr OnsiteFull Time
Florida International University
Florida International University: Public research university offering undergraduate and graduate degree programs.
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
IVR, ServiceNow, Bomgar
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2w
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Help Desk Analyst
Miami, Florida, United States
OnsiteFull Time
Miami Jewish Health
Miami Jewish Health: Provides comprehensive healthcare and residential services for aging adults.
1+ YOE1–2 years IT support experience, Associate degree in Computer Science or equivalent, knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, strong communication and customer-service skills.
Microsoft Windows, Microsoft Office 365, Active Directory, Track-It
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2w
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Manager, Help Desk
Woodbury or Boca Raton or Seattle
$84k-$108k/yr HybridFull Time
Purpose Brands
Purpose Brands: Operates and manages a portfolio of global fitness franchise brands.
4+ YOE1+ Mgmt4+ years IT support experience with 1+ year supervisory experience; hands-on Microsoft 365, Windows/macOS, Zoom, Okta/Azure AD; ITIL and ticketing (Zendesk/Jira Service Management); strong leadership and communication.
Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Windows, macOS, Zoom, Okta, Azure AD, Zendesk, Jira Service Management
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2d
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Help Desk Technician
Deerfield Beach, Florida, United States
OnsiteFull Time
YouFit Gyms
YouFit Gyms: Operates a chain of affordable, health-focused fitness centers.
2+ YOEHigh school diploma required; 2–4 years of IT support or systems administration experience. Requires troubleshooting hardware, software, networks, user access, and customer support; associate or bachelor's degree preferred.
Windows, macOS, Microsoft Certified: Modern Desktop / Windows Client, CompTIA A+, CompTIA Network+
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2d
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Help Desk Specialist
Homestead, Florida, United States
OnsiteFull Time
SAIC
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
6+ YOEActive DoD Secret clearance with ability to obtain Top Secret, DoD 8570 IAT II certification, and 6 years' experience with high school diploma, 4 with associate degree, or 2 with bachelor's degree.
Remedy, MECM, VMware, ESXi, NetApp ONTAP, Remedy IT Service Management (ITSM)
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2d
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Help Desk Technician
Miami Gardens, Florida, United States
OnsiteFull Time
Miami Dolphins
Miami Dolphins: Professional American football franchise and stadium event operator.
2+ YOEBachelor's degree in IT or related field and 2+ years of IT support experience. Requires Windows, macOS, Apple iOS, Microsoft 365, troubleshooting, and user support skills.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Active Directory, Apple iOS
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1w
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IT Help Desk Technician
Boca Raton, Florida, United States
OnsiteFull Time
Celsius
CelsiusNASDAQ: CELH: Produces and sells functional energy drinks and fitness supplements.
2+ YOEA+ and Network+ required; 2+ years IT support experience; proficiency with Microsoft Office365, Teams, SharePoint, Windows 11/Server; typing 50+ WPM; AS/BS in Computer Information Management or equivalent.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Python, Power BI, Power Automat, Microsoft Office365, Microsoft Teams, Microsoft SharePoint, Windows 11, Windows Server, JIRA, ADOBE, IP phones
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1mo
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Help Desk / IT Support Specialist (Hybrid – Boca Raton, FL)
Boca Raton, Florida, United States
HybridFull Time
Shoes for Crews
Shoes for Crews: Manufacturer of slip-resistant safety footwear for professional workplace environments.
2+ YOE2+ years help desk or desktop support experience; Windows, Microsoft 365, Intune, Active Directory/Entra ID, basic networking, and strong communication and customer-service skills.
Microsoft 365, SharePoint, Microsoft Teams, Microsoft Intune, Microsoft Active Directory, Entra ID, Jira, Windows OS, TCP/IP, DNS, DHCP, VPN
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2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
DEX Imaging
DEX Imaging: Sells and services office printers and document management software.
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
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1mo
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Intermediate Help Desk Operator - Weston FL (58753)
Weston, Florida, United States
$18/hr OnsiteFull Time
Capitol Bridge
Capitol Bridge: Provides medical review and government process management services.
6+ YOEHigh school diploma required; minimum 6 years experience including 2 years as a customer support services operator/analyst; strong multitasking, documentation, and customer service skills; ability to meet quality and metric targets.
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3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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