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84 help desk jobs at 68 companies in Queens, NY

2mo
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IT Help Desk
Hoboken, New Jersey, United States
OnsiteFull Time
eMazzanti Technologies
eMazzanti Technologies: Provider of managed IT, cybersecurity, and cloud consulting services.
Provide level 1 and 2 help desk support, troubleshoot via phone/email/remote control, work within a ticketing system, and demonstrate competency with Microsoft Office 365, Windows, Active Directory, and Watchguard Firewalls.
Microsoft Office 365, Microsoft Azure, Windows Operating systems, Active Directory, Watchguard Firewalls
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Help Desk Analyst
New York or United States
$65k-$85k/yr OnsiteFull Time
Proskauer Rose
Proskauer Rose: International law firm providing corporate and litigation legal services.
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony
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2w
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IT Help Desk - Showrooms
New York, New York, United States
$80k-$90k/yr HybridFull Time
TileBar
TileBar: Retails and distributes tiles, mosaics, and natural stone products.
5+ YOE5+ years help desk/desktop support with Level 2 capability; Windows, iOS/Android, networking (DNS,DHCP,VPN); Microsoft 365 and identity (Active Directory/Entra ID); Intune/MDM experience; strong communication.
Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Office, Active Directory, Entra ID, Microsoft Intune, Jamf, Microsoft Teams Rooms, Zoom Rooms, Crestron, Windows, iOS, Android, DNS, DHCP, VPN
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IT Help Desk Technician II
New York, New York, United States
$34-$38/hr HybridFull Time
Jazz at Lincoln Center
Jazz at Lincoln Center: Produces live jazz performances and educational music programs.
3+ YOE3+ years help desk/desktop support experience; strong knowledge of Windows and macOS, Microsoft 365, Active Directory, Exchange, VPN, and networking concepts; ticketing and remote support experience; strong communication and customer-service skills.
Microsoft Windows, macOS, Active Directory, Microsoft 365, Exchange, VPN
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3w
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Remote Help Desk Support Specialist
New York City, New York, United States
$32-$35/hr RemoteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven technical support or help desk experience, strong communication and problem-solving skills, ability to work independently in a remote environment, and experience with hardware support.
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Help Desk Technician
New York City, New York, United States
$61k/yr OnsiteFull Time
City of New York
City of New York: Provides municipal services and administration for New York City.
3+ YOEHigh school graduation or equivalent plus three years of related community work or equivalent education and experience. Requires a valid NYS driver's license and technical troubleshooting skills.
Help Desk, Operating System (OS), WAN, VPN, Microsoft Office, RAM, DVD/CD-ROM, Ethernet, NIC
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Help Desk Manager
Hauppauge, New York, United States
$80k/yr OnsiteFull Time
Upward Health
Upward Health: Provides in-home medical, behavioral, and social health services.
Experience managing helpdesk/IT support teams; expertise with Microsoft and Android platforms; Office 365, Exchange, SharePoint, Teams; ticketing systems (Jira, ServiceNow, Zendesk); SLA/KPI management; inventory/logistics and technical troubleshooting; lifting up to 50 lbs.
Microsoft, Android, Office 365, Exchange, SharePoint, Teams, Jira, ServiceNow, Zendesk
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Help Desk Technician
Parsippany, New Jersey, United States
$26-$35/hr OnsiteFull Time
Langan
Langan: Provides integrated engineering, environmental, and site development consulting services.
High school diploma required; 2-year or bachelor's in IT preferred. Strong customer service, Windows and Microsoft Office proficiency, network troubleshooting, ability to travel to branch offices and work occasional evenings/weekends.
Microsoft Office, Windows
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2w
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Help Desk Analyst
Fairfield, New Jersey, United States
$70k-$78k/yr HybridFull Time
Schuman Cheese
Schuman Cheese: Imports, produces, and distributes specialty and Italian-style cheeses.
2+ YOE2+ years helpdesk/IT support experience, Windows OS and networking proficiency, strong communication and problem-solving, ability to provide remote and on-site support, participate in on-call rotation.
Windows Operating Systems, Microsoft Teams
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Help Desk Analyst
Woodbury, New York, United States
OnsiteFull Time
Star Group
Star GroupNYSE: SGU: Sells home heating oil, propane, and HVAC maintenance services.
3+ YOE3+ years customer service or technical experience, high school plus IT certificate or equivalent, familiarity with Microsoft Office suite, Solar Winds, Jabber, VoIP, ability to travel ~10%, strong communication and problem-solving skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Solar Winds, Jabber, VoIP, Multiview, ERP/Energy, LMS, HRIS
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2w
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Help Desk Analyst
Fairfield, New Jersey, United States
$70k-$78k/yr HybridFull Time
Schuman Cheese: Imports, produces, and distributes specialty cheese products.
2+ YOE2+ years helpdesk/IT support experience; proficiency with Windows OS, networking basics, Microsoft Teams, ticketing systems; strong communication, problem-solving; ability to lift 20 lbs; participate in on-call rotation.
Windows Operating Systems, Microsoft Teams
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Help Desk Technician
New York City, New York, United States
OnsiteFull Time
Herbert Smith Freehills Kramer
Herbert Smith Freehills Kramer: Global law firm specializing in complex litigation and transactions.
Qualifications not provided in the job posting.
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IT Help Desk Technician (Entry-Level)
Princeton, New Jersey, United States
$45k-$70k/yr OnsiteFull Time
SystImmune
SystImmune: Developing multi-specific antibodies and antibody-drug conjugates for cancer therapy
Associate degree or equivalent experience in IT, experience with help desk systems, proficiency with Windows/MacOS/Linux/iOS/Android, Microsoft Office/Teams, WebEx and Zoom, basic networking and Cisco/Palo Alto familiarity.
Windows, MacOS, Linux, iOS, Android, Microsoft Office, Microsoft Teams, Cisco WebEx, Zoom, Cisco managed switches/routers, Palo Alto Firewalls
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3d
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IT Help Desk Technician
White Plains or Millwood
OnsiteFull Time
Mavis Tires & Brakes
Mavis Tires & Brakes: Retailer of tires and automotive repair services.
Requires an AAS technology degree or equivalent related experience, U.S. work authorization, weekend availability, and off-hours on-call availability.
hardware, software
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2mo
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Help Desk Analyst - US
New York or Israel
$90k-$100k/yr HybridFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
5+ YOE5+ years IT support experience, advanced macOS and Windows administration, Jamf Pro/MDM, Google Workspace, Microsoft 365, Zoom, Slack, Okta/Active Directory, basic networking (DNS, DHCP, VPN); local to NYC and onsite 3–4 days/week.
macOS, Windows, Jamf Pro, Google Workspace, Zoom, Slack, Microsoft 365, Neat, Logitech, Jira, Okta, Active Directory, DNS, DHCP, VPN
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1w
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Help Desk Level 1
Bohemia, New York, United States
$45k-$55k/yr OnsiteFull Time
Ozkar Services
Ozkar Services: Provides managed IT, cybersecurity, and cloud technology solutions.
1+ YOEBachelor's degree in CS/IT, 1+ year IT experience, Microsoft 365 and Windows desktop support, strong troubleshooting, communication, security awareness, and documentation skills.
Microsoft 365, Windows, Microsoft SharePoint, Microsoft Intune, XDR, TeamViewer, VNC, Microsoft Remote Desktop, ConnectWise
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2mo
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Help Desk IT Team Lead
New York, New York, United States
$95k-$115k/yr HybridFull Time
F. Schumacher & Co.
F. Schumacher & Co.: Designs and manufactures luxury fabrics, wallpapers, and home furnishings.
5+ YOE1+ Mgmt5+ years IT support experience with 1–2 years leading teams; experience with Jira Service Management, Zendesk or FreshDesk; endpoint management (macOS/Windows, Kandji/Intune); Microsoft o365 and cloud (Azure/AWS) familiarity.
Jira Service Management, Zendesk, FreshDesk, Azure, AWS, macOS, Windows, Kandji, Intune, Microsoft o365
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3d
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IT Help Desk Technician
New York City, New York, United States
$60k-$80k/yr OnsiteFull Time
BrainStation
BrainStation: Provides digital skills training and technology bootcamps for professionals.
1+ YOERequires 1–2 years of IT experience, Google Workspace administration, ticketing tools, platform support, and familiarity with hardware, networking, MDM, and IT audit processes.
Google Workspace, Ubiquiti, Meraki, JIRA, Confluence, macOS, iOS, Android, Kandji
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3d
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IT Help Desk Technician
New York City, New York, United States
$60k-$80k/yr OnsiteFull Time
Konrad Group
Konrad Group: Provides digital strategy, design, and software development services.
1+ YOE1–2 years of IT experience preferred; experience with Google Workspace administration, JIRA, Confluence, MacOS, iOS, Android, MDM platforms, and IT support is sought.
Google Workspace, Ubiquiti, Meraki, WiFi, JIRA, Confluence, MacOS, iOS, Android, Kandji, MDM
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PTC Office - Help Desk Analyst
New York City or North White Plains
$93k/yr OnsiteFull Time
Metropolitan Transportation Authority
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
3+ YOEProvide 24/7 technical support and monitoring for Positive Train Control systems; Windows Server/Desktop, Active Directory, SAN, VMware experience; valid driver’s license; 3+ years systems administration experience.
Windows Server, Windows Desktop, VMware, Windows Active Directory Services, Storage Area Network (SAN), Positive Train Control (PTC) Network Management System, Microsoft Office, AutoCAD, Visio
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