39 help desk jobs at 29 companies in San Francisco, CA
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Help Desk Technician I
Emeryville, California, United States
$24-$31/hrOnsiteFull Time
E2 Consulting Engineers: Provides professional engineering, infrastructure, and environmental consulting services.
3+ YOERequires 3–5 years of help desk experience in Microsoft 365 environments, ticket resolution, endpoint support, troubleshooting, documentation, prioritization, and strong customer-focused communication.
Microsoft 365, Microsoft Teams, OneDrive for Business, Microsoft Office, Microsoft SharePoint Online, Microsoft Exchange Online, Microsoft Entra ID, Microsoft Intune, Microsoft Autopilot, Windows, Microsoft Excel
Endsight: Managed IT and cybersecurity services for small businesses.
5+ YOERequires 5 years of IT help desk and 3 years of MSP experience, customer service, analytical and communication skills, adaptability, teamwork, reliable transportation, and a current driver's license.
Authentic8: Secure cloud-based web isolation and anonymous browsing software.
2+ YOE2+ years supporting Windows/macOS endpoints, enterprise networks, cloud apps and helpdesk; IT certificate or associate degree preferred; strong communication and documentation skills; US citizenship required.
Jamf Pro, Microsoft Intune, Google Workspace, Microsoft 365, Jira Service Management, SAML, MFA
Santa Clara University: Private Jesuit university in Silicon Valley providing diverse education.
2+ YOE2+ MgmtBachelor's degree and minimum 2 years related public-facing experience, plus 2+ years supervisory experience. Experience with library systems, Springshare products, Canvas, Google Workspace, and Microsoft Office preferred; ability to develop training and manage student workers.
Springshare, LibGuides, LibAnswers, Canvas, Google Workspace, Microsoft Office, Integrated Library Systems, Automated Retrieval System (ARS)
ZscalerNASDAQ: ZS: Provides cloud-native cybersecurity solutions through zero trust architecture.
Requires ServiceNow, Windows/MacOS, Google Workspace, Microsoft Office, Zoom, hardware support, strong communication and customer service skills, and foundational AI/ML understanding.
ServiceNow, Windows, MacOS, Google Workspace, Microsoft Office, Zoom, Zoom Rooms, Logitech, AI/ML
Senior Project Support / Federal Travel Help Desk Specialist - NASA AMES
Mountain View, California, United States
HybridFull Time
ASRC Federal: Provides engineering and IT services to federal government agencies.
4+ YOEExtensive knowledge of Federal Travel Regulation, 4+ years supporting federal travel programs, experience with NASA travel operations, GTCC, ConcurGov/Go.gov, strong customer service and policy interpretation skills.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, Microsoft SharePoint, Virtual Meeting platforms
Milestone Technologies: Global provider of IT managed services and digital solutions.
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
Mercy Housing: Develops and manages affordable housing for low-income individuals.
1+ YOERequires at least one year of general office experience and customer service knowledge. High school diploma or equivalent preferred; Yardi and Microsoft Word skills are helpful.
Jennifer Chiang, DDS: Private dental practice providing comprehensive functional and cosmetic dentistry.
Warm, personable front-desk professional who greets patients, guides visits, communicates clearly, is organized, coachable, and reliable; dental experience helpful but not required.
San Quentin or Marin County or San Francisco or Oakland or Sacramento or California
$5k-$9k/moOnsiteFull Time
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Provides hands-on IT support for end-user devices, printers, networks, software, mobile devices, help desk services, training, and IT service delivery in a correctional setting.
Microsoft Active Directory, Microsoft Windows, Microsoft Office 365, Mobile Device Management, Endpoint Management, Microsoft Remote Desktop, Dameware, Virtual Private Network (VPN), Virtual Desktop Infrastructure (VDI), ServiceNow, Microsoft Operating System, Enterprise Information Services, Human Resources Technology System (HRTS)
Aechelon Technology: Produces 3D simulator content and visual simulation systems.
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP
SBT Global: Provides integrated IT consulting and global logistics management services.
Bilingual Korean and English helpdesk professional with experience troubleshooting hardware, software, and network issues; familiarity with help desk and remote desktop tools; relevant certifications preferred.
Golden State Dermatology: Provides comprehensive medical, surgical, and cosmetic dermatology care.
Patient-centered medical assistant supporting dermatology providers with procedures, records, scheduling, prescriptions, autoclave testing, and front-desk assistance. Prior healthcare or dermatology experience is helpful but not required.
EMA, EClinicalWorks, EMR, autoclave, MIPS, E-Verify, Form I-9
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year technical support experience with hardware, familiarity with help desk ticketing and remote support tools, high school diploma/GED, experience with AR/VR a plus.
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEBachelor's degree and 2 years relevant experience; strong judgment, organization, multitasking, written/verbal communication, discretion, A/V and basic help-desk troubleshooting, and ability to edit professional documents.
Microsoft Office Suite, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Photoshop, Cisco Jabber, Connexxus, BearBuy, iMedRis, MyExpense, Beaker, Aperio, CoPath, PubMed, MyAdvance
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
Provide onsite device support, monitor supplies and inventory, perform basic maintenance, escalate issues, and deliver customer training; high school diploma and technical/help desk experience required.
Spectrum Eye Physicians: Provides comprehensive medical and surgical eye care services.
Customer-focused front desk work including answering calls, scheduling, check-in, insurance verification, payment collection, and maintaining a welcoming waiting area; medical/optometry experience helpful but not required.