34 help desk jobs at 24 companies in San Mateo, CA
3w
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Help Desk Technician
Redwood City, California, United States
$40-$45/hr HybridFull Time
2+ YOE2+ years supporting Windows/macOS endpoints, enterprise networks, cloud apps and helpdesk; IT certificate or associate degree preferred; strong communication and documentation skills; US citizenship required.
Jamf Pro, Microsoft Intune, Google Workspace, Microsoft 365, Jira Service Management, SAML, MFA
1mo
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Help Desk Support Technician
San Francisco, California, United States
$32-$40/hr OnsitePart Time
Part-time Level 1 technical support during morning peak hours; experience supporting Mac OSX, iOS, Chrome devices, printers and AV; strong communication, customer service, organization, and physical ability to lift ~30 lb.
Mac OSX, iOS, Chrome
1mo
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Library Help Desk Manager
Santa Clara, California, United States
$34-$41/hr HybridFull Time
2+ YOE2+ MgmtBachelor's degree and minimum 2 years related public-facing experience, plus 2+ years supervisory experience. Experience with library systems, Springshare products, Canvas, Google Workspace, and Microsoft Office preferred; ability to develop training and manage student workers.
Springshare, LibGuides, LibAnswers, Canvas, Google Workspace, Microsoft Office, Integrated Library Systems, Automated Retrieval System (ARS)
4d
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Information Technology Help Desk
Mount Hermon, California, United States
OnsitePart Time
Basic IT infrastructure experience and computer skills; ability to work independently, troubleshoot technology, lift and carry 50 pounds, follow driving guidelines, and provide U.S. work eligibility.
computers, network cable
1mo
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Senior Project Support / Federal Travel Help Desk Specialist - NASA AMES
Mountain View, California, United States
HybridFull Time
4+ YOEExtensive knowledge of Federal Travel Regulation, 4+ years supporting federal travel programs, experience with NASA travel operations, GTCC, ConcurGov/Go.gov, strong customer service and policy interpretation skills.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, Microsoft SharePoint, Virtual Meeting platforms
1mo
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Service Desk Technician L2
San Francisco, California, United States
$38-$41/hr OnsiteFull Time
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
5d
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ConOps Desk Staff
San Jose, California, United States
OnsiteVolunteer, Seasonal
Entry-level role with training provided; requires customer service, helpfulness, organization, note taking, and minimum age of 16.
radio
2mo
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Patient Experience Coordinator
Sunnyvale, California, United States
$20-$35/hr OnsiteFull Time
Warm, personable front-desk professional who greets patients, guides visits, communicates clearly, is organized, coachable, and reliable; dental experience helpful but not required.
1mo
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Medical Receptionist - Travel Required
Walnut Creek, California, United States
$21-$26/hr OnsiteFull Time
Providing front-desk patient service, check-in/out, insurance verification, appointment management, phone handling, and patient record maintenance; EMR familiarity helpful.
EClinicalWorks, EMA, EMR
2w
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RMA and Engineering Coordinator
South San Francisco, California, United States
$54k-$80k/yr OnsiteFull Time
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP
2w
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IT Helpdesk Specialist
San Francisco, California, United States
$29-$32/hr OnsiteFull Time
Bilingual Korean and English helpdesk professional with experience troubleshooting hardware, software, and network issues; familiarity with help desk and remote desktop tools; relevant certifications preferred.
1mo
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Associate Customer Support Specialist
San Francisco or New York City or United States
$55k-$65k/yr RemoteFull Time
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
Pylon, Zendesk, Intercom, Front
1w
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Medical Assistant - On Call
Mountain View, California, United States
$21-$26/hr OnsitePart Time
Patient-centered medical assistant supporting dermatology providers with procedures, records, scheduling, prescriptions, autoclave testing, and front-desk assistance. Prior healthcare or dermatology experience is helpful but not required.
EMA, EClinicalWorks, EMR, autoclave, MIPS, E-Verify, Form I-9
1mo
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Technical and Logistics Support Analyst - 6400945
Mountain View, California, United States
$22-$32/hr OnsiteFull Time
1+ YOEMinimum 1 year technical support experience with hardware, familiarity with help desk ticketing and remote support tools, high school diploma/GED, experience with AR/VR a plus.
1mo
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ADMIN OFCR 2 CX
San Francisco, California, United States
$58/hr HybridFull Time
2+ YOEBachelor's degree and 2 years relevant experience; strong judgment, organization, multitasking, written/verbal communication, discretion, A/V and basic help-desk troubleshooting, and ability to edit professional documents.
Microsoft Office Suite, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Photoshop, Cisco Jabber, Connexxus, BearBuy, iMedRis, MyExpense, Beaker, Aperio, CoPath, PubMed, MyAdvance
3w
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Field Representative II, Print Support
Mountain View, California, United States
OnsiteFull Time
Provide onsite device support, monitor supplies and inventory, perform basic maintenance, escalate issues, and deliver customer training; high school diploma and technical/help desk experience required.
3w
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Medical Receptionist - Ophthalmology
San Jose, California, United States
$22-$27/hr OnsiteFull Time
Spectrum Eye Physicians: Provides comprehensive medical and surgical eye care services.
Customer-focused front desk work including answering calls, scheduling, check-in, insurance verification, payment collection, and maintaining a welcoming waiting area; medical/optometry experience helpful but not required.
2d
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Technical Support Analyst (Full-Time, Evening)
Fairfield, California, United States
$47-$56/hr OnsiteFull Time
4+ YOEFour years of PC, networking, and help desk experience or equivalent NorthBay experience, strong customer service and technical skills, and a valid California driver's license. Associate degree and MCSE exams preferred.
Microsoft, Microsoft Windows
2mo
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Product Manager, CX: IFS Loops
Palo Alto, California, United States
$180k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
2w
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Business Systems Analyst - Learning Management System
Livermore, California, United States
$96k-$141k/yr HybridFull Time
Ability to administer and configure an enterprise LMS, gather requirements, write test plans, run reports, support help desk tickets, and obtain DOE Q-level clearance; bachelor’s degree or equivalent required.
Cornerstone, SAP SuccessFactors, Workday, Oracle
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