19 helpdesk manager jobs at 17 companies in Maspeth, NY
3w
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Junior Helpdesk Support
New York, New York, United States
$58k-$65k/yr OnsiteFull Time
1+ YOESupport end users via phone,email,Teams; manage tickets; proficiency with Active Directory and Microsoft 365; 1+ year helpdesk experience preferred; knowledge of ServiceNow/Jira and basic networking preferred.
Active Directory, Microsoft 365, Outlook, Teams, SharePoint, ServiceNow, Jira Service Management
1mo
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Yardi Affordable Specialist - Helpdesk and Trainer
New York, New York, United States
$90k-$95k/yr RemoteFull Time
3+ YOE3+ years in affordable property management and Yardi administration; expert LIHTC and HUD knowledge; familiarity with Rent Café Affordable, P2P, MIQ, FIQ, AIQ; ETL, YSR, and basic–intermediate SQL; strong communication and training skills.
Yardi, Yardi Affordable, Rent Café Affordable, P2P, MIQ, FIQ, AIQ, YSR, SQL
2mo
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Help Desk Manager
Hauppauge, New York, United States
$80k/yr OnsiteFull Time
Experience managing helpdesk/IT support teams; expertise with Microsoft and Android platforms; Office 365, Exchange, SharePoint, Teams; ticketing systems (Jira, ServiceNow, Zendesk); SLA/KPI management; inventory/logistics and technical troubleshooting; lifting up to 50 lbs.
Microsoft, Android, Office 365, Exchange, SharePoint, Teams, Jira, ServiceNow, Zendesk
2mo
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IT Manager
Bronx, New York, United States
$95k-$125k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's in IT or 7+ years progressive IT experience (incl. 3+ years managerial); experience with Windows/macOS/mobile OS and MDM (Intune, JAMF), ITIL/service desk operations, vendor management, device rollouts, and strong leadership/communication skills.
Intune, JAMF, Windows, macOS, ServiceDesk, ITIL, Kyocera, Verizon Wireless, Lenovo, CDW, Liquid Technologies, Best Buy, MMHayes, Meridian, Connections, Insight, Adobe, ThinkCell, RingCentral, PGP Networks
1d
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Assistant Manager, Customer Experience
Fairfield, New Jersey, United States
$70k-$80k/yr HybridFull Time
Customer experience or service experience, leadership or supervisory experience, escalation handling, strong communication, CRM and helpdesk technology experience, and problem-solving skills. Bachelor's degree preferred.
2w
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Commercial Kitchen Maintenance Manager
Bronx, New York, United States
$100k-$120k/yr OnsiteFull Time
Lead and develop maintenance technicians, manage preventative maintenance for commercial kitchen and refrigeration equipment, oversee vendors, budgeting, and regulatory upkeep.
Microsoft Outlook, Microsoft Excel, Building Management Systems, ServiceDesk
2w
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Facilities Manager
Brooklyn, New York, United States
$75k-$90k/yr OnsiteFull Time
3+ YOERequires 3+ years of facilities, building operations, or maintenance experience, staff and contractor supervision, building systems knowledge, organizational skills, digital tool proficiency, and ability to lift 50 pounds and climb ladders.
HVAC, Google Suite, Google Docs, Google Sheets, help desk ticketing system, security cameras, access control, intercoms
2d
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Manager of Administration, MIS
New York City, New York, United States
HybridFull Time
5+ YOEBachelor's degree in business, finance, accounting, or related field plus five years of progressively responsible experience, including two years in data processing and management information systems; equivalent combinations accepted.
ITIL, Service Desk, computer, scanner, printer, phones
4w
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IT Specialist
New York City, New York, United States
HybridFull Time
1+ YOESupports EDI, SAP/BI, helpdesk, hardware/software troubleshooting, user admin, onboarding/offboarding, IT asset management; requires degree/diploma in CS/IT/Engineering, 1+ years IT experience, bilingual Korean-English.
SAP, SAP ECP, BI, EDI, ANSI X12, Intertrade, SPS, Cleo, Windows, macOS
3mo
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Desktop Specialist II
Little Falls, New Jersey, United States
$27-$32/hr OnsiteFull Time
2+ YOE2-4 years helpdesk/desktop support in a law firm or professional services environment; strong AD, GPO, OS imaging, and Microsoft tech proficiency; PowerShell a plus; excellent documentation and vendor management.
Office 365, Intune, Autopilot, Active Directory, Group Policy, Windows Update, BIOS, Imaging, Vendor Management
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2mo
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Director, Technical Operations - Corporate Systems
Markham or New York City or Pune
$140k-$160k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in IT operations with 5+ years in senior director-level leadership; Bachelor's in IT/CS/Business (Master's preferred); experience with helpdesk/ITSM, Microsoft 365, Azure AD/Entra ID, hardware lifecycle, security/compliance; strong people management and vendor skills.
ServiceNow, Jira Service Management, Freshservice, Jamf, Microsoft Intune, Microsoft 365, Exchange Online, SharePoint, Teams, OneDrive, Active Directory, Azure AD / Entra ID, Copilot, Claude, PingOne, PingFederate, PingAccess, Okta
2w
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Cloud PC Admin (Korean Bilingual)
Englewood Cliffs, New Jersey, United States
$71k-$80k/yr OnsiteFull Time
3+ YOE3+ years enterprise IT/helpdesk experience, Azure VDI and Microsoft 365 administration, Active Directory knowledge, strong troubleshooting and communication skills; Korean and English fluency required.
Microsoft Azure, Azure VDI, Microsoft 365, Microsoft Office 365, Active Directory, Windows
19h
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Associate Director - Business Systems Analysis
New York City, New York, United States
$140k-$160k/yr OnsiteFull Time
3+ YOEMaster’s in computer science, management information systems, or related IT field plus 3 years’ relevant experience, or bachelor’s plus 5 years. Requires project management, IAM, CSM or CSPO certification, and cybersecurity program expertise.
Microsoft Project, Jira, Azure DevOps, Power BI, Ariba, CI/CD, Service Desk, SOX, SOC, HIPAA, FIM/SIM
3mo
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Programmatic Specialist I (Remote)
Westport, Connecticut, United States
RemoteFull Time
Bachelor’s degree preferred; experience in digital marketing campaign management and analytics; strong communication, multitasking, and problem-solving skills.
programmatic display, advertising, HTML, JavaScript, WordPress, CRM, Help Desk, DSPs
3d
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Branch Coordinator
Woodbridge, New Jersey, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of applicable experience, MS Office proficiency, customer and vendor service experience, negotiation skills, strong communication, and deadline management.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Zoom, Salesforce.com, SAP, Tableau, Hyperion, Microsoft Teams, Smartsheets, ERP, Help Desk
4d
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Fabrication Supervisor - 3rd Shift
Houston or Sedalia or Kansas City or Phoenix or Buenos Aires or New Brunswick or Europe or Australia or Asia
OnsiteFull Time
5+ YOEHigh school diploma/GED and/or 5 years' welding experience; knowledge of GMAW, SMAW, FCAW, oxy-fuel and plasma cutting, PPE, measuring tools, forklifts, cranes, welding standards, and English.
GMAW, SMAW, FCAW, PPE, Miller, Lincoln, AWS A 2.4, ASME, D1.1, Helpdesk
1w
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Paint Supervisor- 3rd Shift
Houston or Sedalia or Kansas City or Phoenix or Buenos Aires or New Brunswick or Europe or Australia or Asia
OnsiteFull Time
0.5+ MgmtRequires high school diploma/GED or equivalent experience, forklift and overhead crane operation, and at least six months supervising or directing a team. Industrial painting and maintenance supervision experience preferred.
Key Performance Indicators (KPIs), 5S, Helpdesk
1mo
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Studio Coordinator - NoHo
New York City, New York, United States
$30/hr OnsitePart Time
Part-time studio operations role requiring front-desk/customer service experience, ability to teach minimum 6 classes/week if certified, proficiency with POS/HRIS and Microsoft Office, strong communication, and flexible availability including mornings, evenings, weekends and some holidays.
Point of Sales System (POS), HRIS, Online Reservation System, Subbing Application, Help Desk, Outlook, Word, PowerPoint, Excel
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