18 helpdesk manager jobs at 16 companies in Norwalk, CT
4w
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Junior Helpdesk Support
New York, New York, United States
$58k-$65k/yr OnsiteFull Time
1+ YOESupport end users via phone,email,Teams; manage tickets; proficiency with Active Directory and Microsoft 365; 1+ year helpdesk experience preferred; knowledge of ServiceNow/Jira and basic networking preferred.
Active Directory, Microsoft 365, Outlook, Teams, SharePoint, ServiceNow, Jira Service Management
1mo
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Yardi Affordable Specialist - Helpdesk and Trainer
New York, New York, United States
$90k-$95k/yr RemoteFull Time
3+ YOE3+ years in affordable property management and Yardi administration; expert LIHTC and HUD knowledge; familiarity with Rent Café Affordable, P2P, MIQ, FIQ, AIQ; ETL, YSR, and basic–intermediate SQL; strong communication and training skills.
Yardi, Yardi Affordable, Rent Café Affordable, P2P, MIQ, FIQ, AIQ, YSR, SQL
2mo
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Help Desk Manager
Hauppauge, New York, United States
$80k/yr OnsiteFull Time
Experience managing helpdesk/IT support teams; expertise with Microsoft and Android platforms; Office 365, Exchange, SharePoint, Teams; ticketing systems (Jira, ServiceNow, Zendesk); SLA/KPI management; inventory/logistics and technical troubleshooting; lifting up to 50 lbs.
Microsoft, Android, Office 365, Exchange, SharePoint, Teams, Jira, ServiceNow, Zendesk
2mo
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IT Manager
Bronx, New York, United States
$95k-$125k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's in IT or 7+ years progressive IT experience (incl. 3+ years managerial); experience with Windows/macOS/mobile OS and MDM (Intune, JAMF), ITIL/service desk operations, vendor management, device rollouts, and strong leadership/communication skills.
Intune, JAMF, Windows, macOS, ServiceDesk, ITIL, Kyocera, Verizon Wireless, Lenovo, CDW, Liquid Technologies, Best Buy, MMHayes, Meridian, Connections, Insight, Adobe, ThinkCell, RingCentral, PGP Networks
6d
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Assistant Manager, Customer Experience
Fairfield, New Jersey, United States
$70k-$80k/yr HybridFull Time
Customer experience or service experience, leadership or supervisory experience, escalation handling, strong communication, CRM and helpdesk technology experience, and problem-solving skills. Bachelor's degree preferred.
3w
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Commercial Kitchen Maintenance Manager
Bronx, New York, United States
$100k-$120k/yr OnsiteFull Time
Lead and develop maintenance technicians, manage preventative maintenance for commercial kitchen and refrigeration equipment, oversee vendors, budgeting, and regulatory upkeep.
Microsoft Outlook, Microsoft Excel, Building Management Systems, ServiceDesk
2w
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Facilities Manager
Brooklyn, New York, United States
$75k-$90k/yr OnsiteFull Time
3+ YOERequires 3+ years of facilities, building operations, or maintenance experience, staff and contractor supervision, building systems knowledge, organizational skills, digital tool proficiency, and ability to lift 50 pounds and climb ladders.
HVAC, Google Suite, Google Docs, Google Sheets, help desk ticketing system, security cameras, access control, intercoms
3d
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Information Technology Service Management (ITSM) Engineer Level 1
Long Island City, New York, United States
OnsiteFull Time
Helpdesk experience, business management knowledge, customer service and troubleshooting skills, ITIL/ITSM and networking familiarity, and a bachelor's degree or equivalent health-related helpdesk experience.
Electronic Medical Record (EMR), ITIL, ITSM, CompTIA A+, Network+, CCNA, SaaS, CaaS
1mo
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IT Specialist
New York City, New York, United States
HybridFull Time
1+ YOESupports EDI, SAP/BI, helpdesk, hardware/software troubleshooting, user admin, onboarding/offboarding, IT asset management; requires degree/diploma in CS/IT/Engineering, 1+ years IT experience, bilingual Korean-English.
SAP, SAP ECP, BI, EDI, ANSI X12, Intertrade, SPS, Cleo, Windows, macOS
3mo
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Desktop Specialist II
Little Falls, New Jersey, United States
$27-$32/hr OnsiteFull Time
2+ YOE2-4 years helpdesk/desktop support in a law firm or professional services environment; strong AD, GPO, OS imaging, and Microsoft tech proficiency; PowerShell a plus; excellent documentation and vendor management.
Office 365, Intune, Autopilot, Active Directory, Group Policy, Windows Update, BIOS, Imaging, Vendor Management
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2mo
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IT Support Engineer
New York City, New York, United States
$130k-$160k/yr HybridFull Time
3+ YOE3+ years IT support/helpdesk experience; ITSM configuration experience; SaaS admin (Google Workspace, Slack, Zoom, Notion); macOS and identity/access management; conference room AV and Meraki familiarity; onboarding/offboarding experience; process- and AI-oriented.
ITSM, Serval ITSM, Google Workspace, Slack, Zoom, Notion, Okta, Meraki, macOS
2mo
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Director, Technical Operations - Corporate Systems
Markham or New York City or Pune
$140k-$160k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in IT operations with 5+ years in senior director-level leadership; Bachelor's in IT/CS/Business (Master's preferred); experience with helpdesk/ITSM, Microsoft 365, Azure AD/Entra ID, hardware lifecycle, security/compliance; strong people management and vendor skills.
ServiceNow, Jira Service Management, Freshservice, Jamf, Microsoft Intune, Microsoft 365, Exchange Online, SharePoint, Teams, OneDrive, Active Directory, Azure AD / Entra ID, Copilot, Claude, PingOne, PingFederate, PingAccess, Okta
3w
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Cloud PC Admin (Korean Bilingual)
Englewood Cliffs, New Jersey, United States
$71k-$80k/yr OnsiteFull Time
3+ YOE3+ years enterprise IT/helpdesk experience, Azure VDI and Microsoft 365 administration, Active Directory knowledge, strong troubleshooting and communication skills; Korean and English fluency required.
Microsoft Azure, Azure VDI, Microsoft 365, Microsoft Office 365, Active Directory, Windows
3d
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Cloud PC Admin (Korean Bilingual)
Englewood Cliffs, New Jersey, United States
$71k-$80k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3–4 years in enterprise helpdesk or IT, Azure VDI, Microsoft 365, Active Directory, Windows infrastructure, troubleshooting, and fluent Korean and English.
Microsoft Azure, Microsoft 365, Azure VDI, O365, Windows OS, Office 365, Active Directory, Microsoft Office
5d
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Associate Director - Business Systems Analysis
New York City, New York, United States
$140k-$160k/yr OnsiteFull Time
3+ YOEMaster’s in computer science, management information systems, or related IT field plus 3 years’ relevant experience, or bachelor’s plus 5 years. Requires project management, IAM, CSM or CSPO certification, and cybersecurity program expertise.
Microsoft Project, Jira, Azure DevOps, Power BI, Ariba, CI/CD, Service Desk, SOX, SOC, HIPAA, FIM/SIM
3mo
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Programmatic Specialist I (Remote)
Westport, Connecticut, United States
RemoteFull Time
Bachelor’s degree preferred; experience in digital marketing campaign management and analytics; strong communication, multitasking, and problem-solving skills.
programmatic display, advertising, HTML, JavaScript, WordPress, CRM, Help Desk, DSPs
5d
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Studio Coordinator - Waverly
Charlotte or New York City
$21/hr OnsitePart Time
Customer service experience, strong communication and interpersonal skills, Microsoft Office proficiency, time management, initiative, and schedule flexibility. Yoga teacher training and college degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Point of Sales System (POS), Online Reservation System, HRIS Application, Help Desk, Subbing Application
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