18 helpdesk manager jobs at 16 companies in Stamford, CT
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Junior Helpdesk Support
New York, New York, United States
$58k-$65k/yrOnsiteFull Time
NewmarkNASDAQ: NMRK: Commercial real estate brokerage and property management services.
1+ YOESupport end users via phone,email,Teams; manage tickets; proficiency with Active Directory and Microsoft 365; 1+ year helpdesk experience preferred; knowledge of ServiceNow/Jira and basic networking preferred.
Active Directory, Microsoft 365, Outlook, Teams, SharePoint, ServiceNow, Jira Service Management
Yardi Affordable Specialist - Helpdesk and Trainer
New York, New York, United States
$90k-$95k/yrRemoteFull Time
Related Companies: Privately-owned firm developing, managing, and investing in real estate.
3+ YOE3+ years in affordable property management and Yardi administration; expert LIHTC and HUD knowledge; familiarity with Rent Café Affordable, P2P, MIQ, FIQ, AIQ; ETL, YSR, and basic–intermediate SQL; strong communication and training skills.
Upward Health: Private in-home medical group providing multidisciplinary whole-person care to patients with complex medical, behavioral, and social needs.
Experience managing helpdesk/IT support teams; expertise with Microsoft and Android platforms; Office 365, Exchange, SharePoint, Teams; ticketing systems (Jira, ServiceNow, Zendesk); SLA/KPI management; inventory/logistics and technical troubleshooting; lifting up to 50 lbs.
FreshDirect: Online grocery store delivering fresh food and prepared meals.
7+ YOE3+ MgmtBachelor's in IT or 7+ years progressive IT experience (incl. 3+ years managerial); experience with Windows/macOS/mobile OS and MDM (Intune, JAMF), ITIL/service desk operations, vendor management, device rollouts, and strong leadership/communication skills.
Phillip Jeffries: Family-owned luxury wallcovering serving designers and residential and commercial interiors.
Customer experience or service experience, leadership or supervisory experience, escalation handling, strong communication, CRM and helpdesk technology experience, and problem-solving skills. Bachelor's degree preferred.
FreshDirect: Online grocery store delivering fresh food and prepared meals.
Lead and develop maintenance technicians, manage preventative maintenance for commercial kitchen and refrigeration equipment, oversee vendors, budgeting, and regulatory upkeep.
Microsoft Outlook, Microsoft Excel, Building Management Systems, ServiceDesk
International School of Brooklyn: Independent nonprofit IB World School serving age-3 through eighth-grade students with French and Spanish bilingual programs.
3+ YOERequires 3+ years of facilities, building operations, or maintenance experience, staff and contractor supervision, building systems knowledge, organizational skills, digital tool proficiency, and ability to lift 50 pounds and climb ladders.
HVAC, Google Suite, Google Docs, Google Sheets, help desk ticketing system, security cameras, access control, intercoms
Information Technology Service Management (ITSM) Engineer Level 1
Long Island City, New York, United States
OnsiteFull Time
LiveOnNY: Nonprofit organ procurement organization serving New York-area patients through organ, eye, and tissue donation and transplantation.
Helpdesk experience, business management knowledge, customer service and troubleshooting skills, ITIL/ITSM and networking familiarity, and a bachelor's degree or equivalent health-related helpdesk experience.
Electronic Medical Record (EMR), ITIL, ITSM, CompTIA A+, Network+, CCNA, SaaS, CaaS
System Integration Business Analyst - Software Compliance
Huntsville or California or New York City or New Jersey or Denver or Montgomery County or Stratford or Moorestown or Dallas County or Orlando or Grand Prairie or Marietta or Camden or Lexington or Ocala or Lufkin
$60k-$111k/yrRemoteFull Time
Lockheed MartinNYSE: LMT: Global security and aerospace driving innovative defense solutions.
Requires asset management and IT support knowledge, Microsoft Suite reporting experience, helpdesk ticketing experience, and strong communication, organization, and interpersonal skills.
Microsoft Suite, Remedy, ServiceNow, FileMaker Pro, Procure-to-Pay (P2P)
Amorepacific US: U.S. cosmetics selling Korean skincare and beauty products through Amorepacific brands.
1+ YOESupports EDI, SAP/BI, helpdesk, hardware/software troubleshooting, user admin, onboarding/offboarding, IT asset management; requires degree/diploma in CS/IT/Engineering, 1+ years IT experience, bilingual Korean-English.
SAP, SAP ECP, BI, EDI, ANSI X12, Intertrade, SPS, Cleo, Windows, macOS
Scarinci Hollenbeck: Private New Jersey law firm providing business, corporate, litigation, environmental, and public-sector legal services.
2+ YOE2-4 years helpdesk/desktop support in a law firm or professional services environment; strong AD, GPO, OS imaging, and Microsoft tech proficiency; PowerShell a plus; excellent documentation and vendor management.
Office 365, Intune, Autopilot, Active Directory, Group Policy, Windows Update, BIOS, Imaging, Vendor Management
Director, Technical Operations - Corporate Systems
Markham or New York City or Pune
$140k-$160k/yrOnsiteFull Time
Accommodations Plus International: Provides crew accommodation and travel logistics technology solutions.
15+ YOE5+ Mgmt15+ years in IT operations with 5+ years in senior director-level leadership; Bachelor's in IT/CS/Business (Master's preferred); experience with helpdesk/ITSM, Microsoft 365, Azure AD/Entra ID, hardware lifecycle, security/compliance; strong people management and vendor skills.
ServiceNow, Jira Service Management, Freshservice, Jamf, Microsoft Intune, Microsoft 365, Exchange Online, SharePoint, Teams, OneDrive, Active Directory, Azure AD / Entra ID, Copilot, Claude, PingOne, PingFederate, PingAccess, Okta
SBT Global: Provides integrated IT consulting and global logistics management services.
3+ YOE3+ years enterprise IT/helpdesk experience, Azure VDI and Microsoft 365 administration, Active Directory knowledge, strong troubleshooting and communication skills; Korean and English fluency required.
Microsoft Azure, Azure VDI, Microsoft 365, Microsoft Office 365, Active Directory, Windows
SBT Global: Provides integrated IT consulting and global logistics management services.
3+ YOEBachelor's degree or equivalent experience, 3–4 years in enterprise helpdesk or IT, Azure VDI, Microsoft 365, Active Directory, Windows infrastructure, troubleshooting, and fluent Korean and English.
Microsoft Azure, Microsoft 365, Azure VDI, O365, Windows OS, Office 365, Active Directory, Microsoft Office
WTWNASDAQ: WTW: Global advisory, broking, and solutions.
3+ YOEMaster’s in computer science, management information systems, or related IT field plus 3 years’ relevant experience, or bachelor’s plus 5 years. Requires project management, IAM, CSM or CSPO certification, and cybersecurity program expertise.
Microsoft Project, Jira, Azure DevOps, Power BI, Ariba, CI/CD, Service Desk, SOX, SOC, HIPAA, FIM/SIM
Connoisseur Media: Broadcast and digital media operating radio stations and marketing solutions.
Bachelor’s degree preferred; experience in digital marketing campaign management and analytics; strong communication, multitasking, and problem-solving skills.
programmatic display, advertising, HTML, JavaScript, WordPress, CRM, Help Desk, DSPs
CorePower Yoga: Operates a national chain of yoga and fitness studios.
Customer service experience, strong communication and interpersonal skills, Microsoft Office proficiency, time management, initiative, and schedule flexibility. Yoga teacher training and college degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Point of Sales System (POS), Online Reservation System, HRIS Application, Help Desk, Subbing Application