67 helpdesk jobs at 28 companies in Maryland
2mo
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Helpdesk Shift Supervisor
Annapolis Junction, Maryland, United States
OnsiteFull Time
7+ YOEActive Secret security clearance and US citizenship required; 7+ years helpdesk/service desk or customer service experience; must reside within commutable distance; able to work rotating and flexible shifts.
1w
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Helpdesk Technician
Annapolis Junction, Maryland, United States
$55-$76/hr OnsiteFull Time
10+ YOETS/SCI with polygraph required; bachelor's+10 years or 15 years systems administration; experience with UNIX and Windows, Tier 1/2 support, system implementation, monitoring, and escalation.
UNIX, Windows
1w
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Electronic Security Systems Tier 1 Helpdesk Technician
Baltimore, Maryland, United States
$57k-$62k/yr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1+ year in technical helpdesk, NOC, or low-voltage security systems, ESS discipline knowledge, ability to read system drawings, and ability to obtain Public Trust clearance.
Video Surveillance Systems (VSS), Intrusion Detection Systems (IDS), Physical Access Control Systems (PACS), NVR, DVR, IP, PoE, VLANs, Milestone, Genetec, Avigilon, Axis, DSC, Bosch, Honeywell, DMP, Wiegand, OSDP, PIV/CAC, Lenel, Software House, Microsoft?, CompTIA Security+, CompTIA Network+
2w
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Helpdesk Technician II
Omaha or United States or Canada or Colorado or California or Washington or Maryland or New York or Hawaii or Illinois or New Jersey
RemoteFull Time
2+ YOEMinimum 2 years IT experience, Windows and Office 365 proficiency, Active Directory and remote troubleshooting experience, strong communication, valid driver’s license.
Microsoft Windows 7, Microsoft Windows 10, Microsoft Office 365, Active Directory, Remote Desktop Services
4d
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Temporary Helpdesk Engineer
Jersey City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Washington
$40-$45/hr OnsiteTemporary
2+ YOERequires 2–4+ years of corporate IT support experience, troubleshooting hardware, software, networks, access, devices, and conference-room technology; strong communication and customer-service skills required.
Zoom Rooms, Microsoft Windows, macOS, Mobile Device Management (MDM), MFA
2d
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Tier 1 Helpdesk Support
Annapolis Junction, Maryland, United States
$60k-$85k/yr OnsiteFull Time
U.S. citizenship, active security clearance with appropriate polygraph, DOD 8570 certification, successful background investigation, and polygraph completion are required.
DOD 8570
1w
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IT Helpdesk Specialist
Belcamp, Maryland, United States
$20-$25/hr OnsitePart Time
Entry-level IT support role requiring U.S. citizenship, strong troubleshooting and communication skills, Microsoft Windows and Office experience, and willingness to work onsite five days weekly; certifications are preferred.
Microsoft Windows, Microsoft Office, CompTIA A+, Microsoft Certified Professional
1mo
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Facilities Helpdesk Clerk
Baltimore, Maryland, United States
$17/hr OnsitePart Time, Contract
1+ YOEHigh school diploma, one year related experience, ability to operate duplicating equipment and mailroom machines, lift up to 75 lbs, and perform data entry and inventory tasks.
Microsoft Office, One Drive, Adobe Acrobat, Asset Essentials, FMIS
1mo
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Helpdesk Support Specialist III
Aberdeen Proving Ground, Maryland, United States
$80k-$105k/yr OnsiteFull Time
5+ YOEBachelor's in IT/Computer Science,5+ years technical support,2+ years Tier 2/3 support,Security+ CE required,TS/SCI with CI Poly,US citizenship required; experience with Windows/UNIX,remedy,and DISA systems preferred.
Windows, UNIX, containers, cloud computing, DISA Storefront, DISA Purebred, DEPO, Remedy, Apple Business Manager, GISA Enterprise, JWICS, DREN
1mo
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Helpdesk Technician I (Frederick, Maryland, MD, US, 21704)
Frederick, Maryland, United States
$65k/yr OnsiteFull Time
3+ YOEAssociate degree or equivalent experience, 3+ years IT experience, experience with Windows Server, Microsoft Azure, Active Directory, Exchange, SharePoint, VPN and networking; strong troubleshooting and communication skills; ability to lift 30–50 lbs.
Windows Server, Active Directory, Group Policy, Microsoft Azure, Microsoft Office 365, Microsoft SharePoint, Microsoft Exchange, ThreatLocker, Ubiquiti, VPN, VoIP
3w
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Sysadmin IT/HelpDesk
Maryland, United States
RemoteFull Time
2+ YOE2+ years systems administration or helpdesk experience supporting remote teams; hands-on user lifecycle, IAM, MDM, strong written communication, and ability to manage competing requests.
FleetDM, Jamf, Intune, Google Workspace, AWS IAM, Drata, Bash, Python
1w
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IT Specialist Helpdesk II
Hyattsville, Maryland, United States
OnsiteFull Time
1+ YOE1-3+ years technical support or system administration; proficiency with M365, Entra ID, Intune, Windows and macOS; strong troubleshooting, documentation, and communication skills; CompTIA certifications preferred.
Microsoft 365, Entra ID, Intune, Defender, Huntress, Azure, Windows, macOS, VPN, MFA, Conditional Access, PowerShell, Python
1mo
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IT Support Technician - Helpdesk
Annapolis, Maryland, United States
OnsiteFull Time
5+ YOEHigh school diploma,5+ years supporting enterprise technology,strong Windows and Microsoft 365 troubleshooting,endpoint deployment and management experience (ConfigMgr/Intune),ITSM and basic cybersecurity familiarity,excellent communication.
Microsoft Windows, Microsoft 365, Microsoft Configuration Manager, Microsoft Intune, Autodesk AutoCAD, Civil 3D, Bentley
2w
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Technical Information Specialist
College Park, Maryland, United States
OnsiteFull Time
3+ YOEProvide helpdesk support via phone and email, create and track tickets, research and resolve technical and regulatory inquiries, follow policies, and communicate professionally.
Microsoft Office
3mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECustomer-focused software support role requiring strong technical aptitude, attention to detail, helpdesk experience, documentation skills, and ~2+ years industry experience preferred.
Notion, Zendesk
1w
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Communications Support/Computer Technician
Aberdeen Proving Ground, Maryland, United States
$85k-$90k/yr OnsiteFull Time
3+ YOERequires DoD IAT Level I baseline certification or listed equivalent, ability to obtain a Secret clearance, hardware/software knowledge, and 3+ years of preferred helpdesk experience.
Microsoft Office, Microsoft Outlook, Remedy, SharePoint, Voice Over IP (VoIP), SIPR
1w
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Principal Research Associate-Implementation & Customer Support -Remote
United States or Bethesda
$115k-$144k/yr RemoteFull Time
8+ YOEMaster's degree with 8+ years or Ph.D. with 5+ years relevant experience, including CMS contract work, CMMI payment model implementation, helpdesk operations, technical assistance, and customer support.
1w
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Principal Research Associate Implementation & Customer Support
Bethesda, Maryland, United States
$120k-$144k/yr HybridFull Time
5+ YOEMaster's+8yrs or PhD+5yrs experience,10yrs contract work with CMS,6yrs helpdesk/customer support,experience with CMMI model implementation and participant management,strong communication and QA skills.
16h
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IT Field Support Technician
Russellton or Pittsburgh or Hermitage or Erie or Monroeville or Niles or Maryland or West Virginia or Ohio
OnsiteFull Time
1+ YOERequires a valid driver's license, associate degree or technical training or related experience, basic PC and network troubleshooting, and MS Office and Outlook proficiency. Helpdesk experience preferred; CompTIA A+ is a plus.
Microsoft Office, Microsoft Outlook, Google Suite, Chrome OS, TCP/IP, DNS, SMTP
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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